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  • All HBS Web  (6,955)
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  • Research Summary

Strategy Implementation: Role and Management of the Sales Force

My research concerns the role and management of the sales force as agents of a firm's business strategy and not only as individual or team contributors to profitable growth. This work takes the form of course development, teaching and workshops in HBS executive... View Details
  • January 2024 (Revised February 2024)
  • Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Telecommunications Industry; Technology Industry; Financial Services Industry; Education Industry; Travel Industry
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Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

the "experts" in this field. While full-time MBA programs are growing, the greatest growth is in executive MBA programs (part-time) and in Executive Education. Particularly in China, much of the... View Details
Keywords: by Sean Silverthorne; Education
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

look at banks, for example, they have localized decision rights in many cases, where branch managers and even some tellers have the ability to make loan decisions or give customers a better rate than what... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 05 Sep 2006
  • Working Paper Summaries

Optimal Reserve Management and Sovereign Debt

Keywords: by Laura Alfaro & Fabio Kanczuk
  • Article

Organizational Ambidexterity in Action: How Managers Explore and Exploit

By: Charles A. O'Reilly III and Michael L. Tushman
Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details
Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities
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O'Reilly, Charles A., III, and Michael L. Tushman. "Organizational Ambidexterity in Action: How Managers Explore and Exploit." California Management Review 53, no. 4 (Summer 2011): 5–21.
  • 08 Aug 2006
  • Working Paper Summaries

Managing Governments: Unilever in India and Turkey, 1950–1980

Keywords: by Geoffrey G. Jones
  • 02 Jun 2003
  • Research & Ideas

Stuck in Gear: Why Managers Don’t Act

book. The success formula becomes public and is harder to amend later. Your top executives look alike. Look around. Your company won't stretch itself when all the managers think alike and see the business in... View Details
Keywords: by Martha Lagace
  • November – December 2007
  • Article

Beyond Compliance: The Maturation of CROs and Other Senior Risk Executives

By: Anette Mikes
Keywords: Management; Risk and Uncertainty
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Mikes, Anette. "Beyond Compliance: The Maturation of CROs and Other Senior Risk Executives." GARP Risk Review, no. 39 (November–December 2007): 12–18.
  • June 2010
  • Case

Enterprise Risk Management at Hydro One (Multimedia)

By: Anette Mikes
An early adopter of Enterprise Risk Management, energy giant Hydro One anticipated new threats and opportunities in an industry that faced climate change and carbon legislation, the deregulation of electricity markets, and the greater adoption of renewable... View Details
Keywords: Risk Management; Energy; Energy Industry; Canada
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Mikes, Anette. "Enterprise Risk Management at Hydro One (Multimedia)." Harvard Business School Multimedia/Video Case 110-707, June 2010.
  • October 2006
  • Article

Stewards, Agents, and the Founder Discount: Executive Compensation in New Ventures

By: Noam Wasserman
Keywords: Management; Compensation and Benefits; Business Ventures
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Wasserman, Noam. "Stewards, Agents, and the Founder Discount: Executive Compensation in New Ventures." Academy of Management Journal 49, no. 5 (October 2006): 960–976.
  • November 1990
  • Supplement

Honda Motor Co. (B): Views of Senior Management

Provides a follow-up to Honda Motor Co. and Honda of America (A). Describes the memos of Nobuhico Kawamoto, newly appointed Honda president, and Shoichiro Irimajiri, newly appointed executive vice president, with respect to the challenges facing Honda in the 1990s.... View Details
Keywords: Management Teams; Planning; Auto Industry
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Sorenson, Ralph Z. "Honda Motor Co. (B): Views of Senior Management." Harvard Business School Supplement 391-107, November 1990.
  • Article

Is This the Right C-Suite Role?

By: Anne Donnellon, Joshua D. Margolis and Amy Gallo
A Harvard Business School Case Study is presented which asks "Is This the Right C-Suite Role?" Experts Rakefet Russak Aminoach, managing partner at venture capital firm TeamB, and Nadia Rawlinson, chief people officer at Slack and a board director at Vail Resorts and... View Details
Keywords: Executives; Women Executives; Office Politics; Management Teams; Personal Development and Career
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Donnellon, Anne, Joshua D. Margolis, and Amy Gallo. "Is This the Right C-Suite Role?" Harvard Business Review 99, no. 5 (September–October 2021): 148–152.
  • June 2001
  • Teaching Note

Coordinating + Managing Supply Chains: Course Overview Note TN

By: Ananth Raman
Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details
Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration
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Raman, Ananth. "Coordinating + Managing Supply Chains: Course Overview Note TN." Harvard Business School Teaching Note 601-159, June 2001.
  • Research Summary

Managing Workplace Reforms and Organization-Wide Transformations

Richard E. Walton is studying (with doctoral candidate Scott Hamlin and research associate Kathleen Scharf) the development and diffusion of new forms of union-management partnership together with other new practices in the steel industry. To test and elaborate... View Details
  • June 28, 2021
  • Article

4 Imperatives for Managing in a Hybrid World

By: Kalle Heikkinen, William R. Kerr, Mika Malin and Panu Routila
As more and more companies turn to a hybrid model of work more than a year into the COVID-19 pandemic, what challenges are leaders likely to face when managing people both in the office and remotely? Interviews with 38 executives in Nordic countries point to four main... View Details
Keywords: Hybrid Organizations; Organizational Structure; Management; Leadership
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Heikkinen, Kalle, William R. Kerr, Mika Malin, and Panu Routila. "4 Imperatives for Managing in a Hybrid World." Harvard Business Review Digital Articles (June 28, 2021).
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

causes of this disconnect between strategy and performance. We have learned that most organizations do not have a strategy execution process. Many have strategic plans, but no coherent approach to manage the... View Details
Keywords: by Martha Lagace
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

the United States. In that work, I learned that company management had known about the dangers of asbestos since the 1930s but had actively suppressed information linking it to cancer to protect the business. I became deeply curious about... View Details
Keywords: by Dina Gerdeman
  • Research Summary

Overview

By: Robert Simons
Professor Simons is currently studying how executives make their businesses more competitive using innovative structural designs and performance measurement systems. He has a number of ongoing research projects on this topic, and teaches MBA and executive education... View Details
Keywords: Strategy Execution; Organization Design; Management Control Systems; Performance Measurement; Competitiveness
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

transactions among 76 restaurants to investigate whether the gender of managers and workers impacted a team’s ability to handle busy periods. The team also studied training and scheduling data and... View Details
Keywords: by Kara Baskin; Food & Beverage
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