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  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

the scope of work is so broad that the possibility of cross-infection is monumental. If you go into a general hospital, there's no way they can keep those walls and floors clean and free from all bacteria. Plus, the people who work in... View Details
Keywords: by Sean Silverthorne; Health
  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

and equity. Thus, the dollar amount of equity needed to ensure a specified credit rating of the firm is completely determined by the riskiness (measured by the dollar amount of volatility) of the firm's... View Details
Keywords: by Ann Cullen; Financial Services
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

How Will the Case Method Have to Evolve to Meet Future Needs? Like any good case discussion, this month’s column generated thoughtful comments centered around several issues concerning whether or not the case method has become outmoded.... View Details
Keywords: by James Heskett; Education
  • 27 Apr 2015
  • Lessons from the Classroom

Leadership Lessons From Outer Space

graduate of the General Management Program, an intensive seven-week Executive Education curriculum at Harvard Business School. On April 22, beaming in from space via satellite feed, he spent half an hour addressing a packed audience of... View Details
Keywords: by Carmen Nobel; Aerospace
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

to do whatever was necessary to gain scale and capture market share. They discovered that they generally didn't have enough to fund all the businesses in which they were trying to compete. So they had to get out of some businesses or at... View Details
Keywords: by Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

of dollars to one of the employees. There were also suggestions of a coverup: Easterbrook had allegedly deleted material from his phone. The board made the complicated decision to try to claw back Easterbrook’s severance, resulting in a... View Details
Keywords: by Avery Forman; Food & Beverage
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

source software ("OSS"). What drives companies with large, proprietary software portfolios to invest hundreds of millions of dollars in OSS? We approach this question by grouping a sample of OSS projects into clusters and... View Details
Keywords: Sean Silverthorne
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new View Details
Keywords: by Sean Silverthorne; Retail
  • 21 Jan 2015
  • Lessons from the Classroom

Managing the Family Business: Market Basket’s Lessons About Buyouts

2014, when George's branch obtained control and fired the CEO—who happened to be a cousin, Arthur T. Demoulas. Management was outraged, and the employees walked out in support of their CEO. The company lost tens of millions of dollars as... View Details
Keywords: Retail
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

a business opportunity. Walson charged two dollars a month for this service, and by the middle of 1948 had 727 customers. He and other entrepreneurs soon began setting up similar "Community Antenna Television" systems in rural... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 05 May 2009
  • First Look

First Look: May 5, 2009

inductively generate a consumer (patient)-centric marketing model. The focal organizations are unique in that they all identify patient needs first, then work backwards to develop economically viable solutions. These solutions are not... View Details
Keywords: Martha Lagace
  • 30 Jul 2013
  • First Look

First Look: July 30

decisions and ultimately impact observers' willingness to be influenced by them. Three studies suggest that observing others make more (versus less) thoughtful decisions generates more positive reactions when a choice is difficult but... View Details
Keywords: Anna Secino
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

Internet, it doesn't take a billion dollar R&D platform to discover the next technology platform." Jim Winkelmann agreed, but with a caveat: "The rebirth as always (will) be in the entrepreneurial sector creating... View Details
Keywords: by Jim Heskett
  • 19 May 2015
  • First Look

First Look: May 19

virtual currency including electronic payments. Since its inception in 2009 by an anonymous group of developers, Bitcoin has served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin... View Details
Keywords: Sean Silverthorne
  • 24 Nov 2014
  • Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

In a 2012 Harvard Business School case on corruption at German conglomerate Siemens AG, Peter Solmssen —brought in to clean house —reflects on how people approach a business bribe. "The stupid ones say, very simply, what are you going to do for me?" says Solmssen,... View Details
Keywords: by Michael Blanding
  • 19 Jul 2016
  • First Look

July 19, 2016

components. In essence, a small number of components generate a large proportion of system costs. However, we find major differences in the potential benefits available from refactoring these systems, related to their differing designs.... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

a dealer's back lot, it will nonetheless embody a defining moment in a global race for supremacy. Manufactured by Toyota, this is the car that will propel the Japanese company ahead of General Motors as the world's largest automaker, a... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

technology-driven efforts to sway their votes, and from as far away as Russia, according to US government claims. Social media in general and Facebook specifically were the primary weapons of choice. It worked so well that spending by US... View Details
Keywords: by George Riedel
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

in press Journal of Experimental Psychology: General Pseudo-Set Framing By: Barasz, Kate, Leslie John, Elizabeth A. Keenan, and Michael I. Norton Abstract—Pseudo-set framing—arbitrarily grouping items or tasks together as part of an... View Details
Keywords: Carmen Nobel
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