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    Jacqueline Ng Lane

    Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details

      Eva Ascarza

      Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

      Keywords: telecommunications; e-commerce industry; entertainment; financial services; retailing
      • September 2013
      • Case

      Management Levels at Staples (A): Company and Organization (Abridged)

      By: David A. Garvin
      Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a... View Details
      Keywords: Strategy; Managerial Roles; Organizational Design; Management Practices and Processes; Job Design and Levels; Business Processes; Consumer Products Industry; United States
      Related
      • 29 Nov 2013
      • News

      Money advice: Don't spend less, spend smarter

      • 2019
      • Article

      Fair Algorithms for Learning in Allocation Problems

      By: Hadi Elzayn, Shahin Jabbari, Christopher Jung, Michael J Kearns, Seth Neel, Aaron Leon Roth and Zachary Schutzman
      Settings such as lending and policing can be modeled by a centralized agent allocating a scarce resource (e.g. loans or police officers) amongst several groups, in order to maximize some objective (e.g. loans given that are repaid, or criminals that are apprehended).... View Details
      Keywords: Allocation Problems; Algorithms; Fairness; Learning
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      • January 2019 (Revised January 2022)
      • Case

      Chinese Infrastructure Investments in Sri Lanka: A Pearl or a Teardrop on the Belt and Road?

      By: Meg Rithmire and Yihao Li
      In 2015, a surprise presidential election result seemed to imperil Chinese investments in Sri Lanka, which were associated with China’s Belt and Road Initiative to build global infrastructure. In the previous decade, China had undertaken two major projects in the... View Details
      Keywords: Belt And Road Initiative; Investment; Infrastructure; China; Sri Lanka
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      • December 2006 (Revised December 2008)
      • Case

      Wireless Generation

      Reflecting on an innovative joint venture that his company executed with a public school district in 2004, the CEO of Wireless Generation, a five-year-old, privately held educational technology company, is contemplating the company's product development strategy in... View Details
      Keywords: Joint Ventures; Education; Government Legislation; Growth and Development Strategy; Product Development; Business and Government Relations; Education Industry
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      • July 2024
      • Article

      JUE Insight: Infrastructure and Finance: Evidence from India's GQ Highway Network

      By: Abhiman Das, Ejaz Ghani, Arti Grover, William Kerr and Ramana Nanda
      We use data from Reserve Bank of India to study the impact of India's Golden Quadrilateral (GQ) highway project on finance-dependent activity. Loan volumes increase by 20-30% in districts along GQ and are stronger in industries more dependent upon external finance.... View Details
      Keywords: Highways; Finance; Development; Infrastructure; Banks and Banking; Transportation Networks; Financing and Loans; Growth and Development; India
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      • August 2024 (Revised November 2024)
      • Case

      No Labels and the 2024 Presidential Insurance Plan

      By: Robert F. White and Tom Quinn
      After observing record voter dissatisfaction with the choices in the 2024 U.S. presidential election—Democratic nominee President Joe Biden and Republican nominee and former President Donald Trump—the bipartisan nonprofit No Labels decided to reserve ballot access in... View Details
      Keywords: Disruption; Forecasting and Prediction; Lawsuits and Litigation; Failure; System Shocks; Political Elections; Motivation and Incentives; Governing Rules, Regulations, and Reforms; United States
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      • March 2010 (Revised April 2010)
      • Case

      Deworming Kenya: Translating Research into Action (A)

      By: Nava Ashraf, Neil Buddy Shah and Rachel Gordon
      Karen Levy and her colleague, Margaret Ndanyi, have spent the last six months planning and preparing for a national Kenyan program to target school children most at risk for parasitic worm infection. One week after its launch, the program seemed to be going well but... View Details
      Keywords: Planning; Risk and Uncertainty; Mission and Purpose; Performance Efficiency; Programs; Problems and Challenges; Research; Policy; Health Care and Treatment; Management Practices and Processes; Kenya
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        Robert C. Merton

        Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

        Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

        Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
        • 22 Dec 2022
        • Blog Post

        Climate Stories Episode #13: Democratizing Climate Returns - Nisha Desai (HBS 1997), Founder and CEO of Invest With Intention

        capacity coming online worldwide over the next half-decade. That forecast is almost 30% higher than last year's edition of the rolling 5-year projections. Likewise, a new survey by Columbia University's... View Details

          David J. Collis

          For the past thirty years David J. Collis has been a professor at the Harvard Business School, where he was only the second ever full-time Adjunct Professor appointed. Previously, he was the Thomas Henry Carroll Ford Foundation Adjunct Professor, the MBA Class... View Details

          • Fall 2013
          • Article

          Sustainable Operations Management: An Enduring Stream or a Passing Fancy?

          By: David Drake and Stefan Spinler
          Paul Kleindorfer was among the first to weigh in on and nurture the stream of Sustainable Operations Management. The thoughts laid out here are based on conversations we had with Paul relating to the drivers underlying sustainability as a management issue: population... View Details
          Keywords: Sustainable Operations; Sustainability; Environment; Paul Kleindorfer; Management; Environmental Sustainability
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          • 2008
          • Working Paper

          Fixing Market Failures or Fixing Elections? Agricultural Credit in India

          By: Shawn A. Cole
          This paper integrates theories of political budget cycles with theories of tactical electoral redistribution to test for political capture in a novel way. Studying banks in India, I find that government-owned bank lending tracks the electoral cycle, with agricultural... View Details
          Keywords: Agribusiness; Banks and Banking; Financing and Loans; Political Elections; State Ownership; Banking Industry; India
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          • August 2024
          • Case

          Getting into the Arena (A): Shelane Etchison

          By: Robert F. White and David Allen
          This case explores the political campaign of Shelane Etchison, a pioneering U.S. Army veteran and double-degree Harvard graduate who ran for the U.S. House of Representatives in North Carolina's Ninth Congressional District in 2024. Seeking office for the first time,... View Details
          Keywords: Political Elections; Motivation and Incentives; Strategy; Public Administration Industry; United States; North Carolina
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            Mitchell B. Weiss

            Mitch Weiss is the Richard L. Menschel Professor of Management Practice at the Harvard Business School. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the... View Details

            • August 2022
            • Case

            Rocket Learning: Evidence in Action

            By: Brian Trelstad, Tomas Rosales and Malini Sen
            Founders of Rocket Learning, an India-based nonprofit which focused on early childhood education (ECE), received an invitation from MIT’s Abdul Latif Jameel Poverty Action Lab (JPAL), a development research organization, to test its intervention for ECE with a... View Details
            Keywords: Social Entrepreneurship; Early Childhood Education; Nonprofit Organizations; Literacy; Values and Beliefs; Social and Collaborative Networks; Education Industry; India; Asia
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            • February 2024
            • Technical Note

            A Manager's Introduction to Passion for Work

            By: Jon M. Jachimowicz
            Today, both organizations and employees are increasingly focused on passion. An analysis of 200 million U.S. job postings found that the use of the word “passion” increased nearly tenfold from 2007 to 2019, while a recent survey of thousands of college-educated workers... View Details
            Keywords: Recruitment; Job Search; Goals and Objectives; Interests; Personal Development and Career
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              Sunil Gupta

              Co-Chair, Driving Digital Strategy

              Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

              Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications