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- All HBS Web (661)
- Faculty Publications (131)
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
both could be very direct as well. Hesselbein, according to one account, once lectured a class of retiring CEOs that included Alan Mulally, who was out of a job at Boeing prior to becoming CEO of Ford, to stop “whining” about what they... View Details
Keywords: Re: James L. Heskett
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
telegraph in particular provided new opportunities for direct communication between suppliers and customers, without the need for middlemen. 2 However some markets were opened more quickly, or were of more interest to, say, European... View Details
Keywords: by Geoffrey Jones
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
Public health officials who took to social media to push people to get the COVID-19 vaccine may have wondered if they were screaming into a void. Over the course of the pandemic, health agencies around the world—ranging from the World Health Organization to the Center... View Details
- 11 Mar 2024
- News
In Harmony
hyphenate as a descriptor a lot,” he says. “Korean-hyphen-American. I consider myself Korean and American.” The Korea he knew as a young boy was a much poorer country, where strict state control was the norm. “I was the envy of my... View Details
- Web
Cluster Studies - Institute For Strategy And Competitiveness
important new direction in economic policy, building on earlier efforts in macroeconomic stabilization, privatization, market opening, and reducing the costs of doing business. Cluster Mapping Jun 2017 Cluster Mapping as a Tool for... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
now teaches organizational behavior and leadership at HBS, DeLong has worked alongside hundreds of HNAPs. He calls himself a card-carrying group member, albeit in recovery. Recovery, to DeLong, entails confronting and getting control of... View Details
Keywords: by Kim Girard
- 25 Jan 2024
- News
Alumni Gain Insights on Nigeria’s New Government; Taipei Alumni Host Faculty Guest
Clubs News Clubs News HBS Alumni in Nigeria Discuss New Government’s Fiscal Policies To better understand the economic and policy direction of Nigeria’s newly sworn-in government, the HBS Association of Nigeria hosted a hybrid program on December 14 featuring Taiwo... View Details
Keywords: Margie Kelley
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
a direct connection between a social media chat about a product with the actual purchase of that product. “The biggest challenge right now is that all this money is shifting into digital marketing, but there are still a lot of questions... View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
from direct reports can help leaders. Reviewing team interactions, listening to team member exchanges, and examining follow-on actions help leaders assess whether the team effectively engages all members despite biases. Keeping bias in... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
entrepreneurs saw the outlines of competition in their respective industries before other players and could thus act quickly to create and control what became the standards of rivalry in each young market.) The economic spoils of this... View Details
Keywords: by Nancy Koehn
- Web
HBS - Financials | Supplemental Financial Information
Services 5% Depreciation 3% University Assessments 1% Supplies & Equipment 0% Debt Service Faculty research expenses include a portion of faculty salaries and benefits expense, as well as direct costs for faculty support staff and travel,... View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
number of instances in which leader behaviors could have affected employees' feelings of autonomy in the work. For example, people whose team leaders are always hovering around to closely monitor their progress are more likely to feel that they have little View Details
Keywords: by Martha Lagace
- 15 Jan 2014
- Research & Ideas
Managing the Family Business: It Takes a Village
all the guidance. They don't allocate all the resources. But because they have considerable authority, influence, and control over resources, we rely on them to do their part in setting direction and guiding... View Details
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
does not currently exist,” he writes. “Thus, by writing this code, they obtain a direct benefit while creating a positive externality: Anyone else can also have access to this feature for no (or little) cost.” And this is done on a global... View Details
Keywords: by Lane Lambert
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
take control again over those assets." At the same time, Guide Dogs did not maintain any direct control or share in any of the value that might be created through these... View Details
Keywords: by Martha Lagace
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
medicine in recent years.) This shortcoming, we believe, has a direct bearing on society's ability to demand and obtain responsible conduct from executives, as well as on management's ability to maintain the public trust required for the... View Details
- Profile
Mireya Iglesias Ayala
self-discovery. What is your most memorable classroom moment? One of my favorite cases last semester in Financial Reporting and Control (FRC) was “OXXO's Turf War Against Extra,” which is the largest convenience store chain in Mexico.... View Details
- 24 Jan 2011
- HBS Case
Terror at the Taj
young sons died in a fire that swept through their apartment on the hotel's top floor. Even after receiving the news, he insisted on staying at his post to help direct a response to the ongoing attack. (The battle for View Details
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
recognize that risk management is only part of the story and that the benefits of positive values go well beyond problem avoidance. I have seen this progression in some companies that initially turn to values as a damage control measure... View Details
Keywords: by Carla Tishler