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  • All HBS Web  (5,810)
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  • November 1997 (Revised May 2002)
  • Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman
MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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Applegate, Lynda M., and Kirk A. Goldman. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain." Harvard Business School Case 398-068, November 1997. (Revised May 2002.)
  • December 2022
  • Article

Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics

By: Cheng Gao and Rory McDonald
In nascent industries—whose new technologies are often poorly understood by regulators—contending with regulatory uncertainty can be crucial to organizational survival and growth. Prior research on nonmarket strategy has largely focused on established firms in mature... View Details
Keywords: Technological Change; Innovation; Qualitative Methods; New Categories; Entrepreneurship; Technological Innovation; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Strategy
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Gao, Cheng, and Rory McDonald. "Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics." Administrative Science Quarterly 67, no. 4 (December 2022): 915–967.
  • 19 Aug 2019
  • Blog Post

Investing in Breakthrough Technologies to Lead the Energy Transition

According to the World Economic Forum, climate change and insufficient investing are two of the top ten global challenges we currently face. Although there have been many recent technological advances in the... View Details
Keywords: Technology; Technology
  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 9 Organizing to Rationalize

By: Carliss Y. Baldwin
The purpose of this chapter is to explain what the technologies of flow production with stochastic bottlenecks require and reward in organizations. I argue that organizations successfully implementing these technologies are likely to have unified governance and... View Details
Keywords: Information Technology; Organizational Design; Management Teams; Business History
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 9 Organizing to Rationalize." Harvard Business School Working Paper, No. 20-033, September 2019.
  • 2007
  • Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
  • 01 Feb 1997
  • News

HBS Introduces Global Networking through Technology

information - name, degree, and class year - classmates can easily find each other. "The HBS e-mail address will never change; alumni may move, change jobs, or change online service providers, but as long as... View Details

    Experimentation Matters: Unlocking the Potential of New Technologies for Innovation

    Every company's ability to innovate depends on a process of experimentation whereby new products and services are created and existing ones improved. But the cost of experimentation is limiting. New technologies—including computer modeling and simulation—promise to... View Details
    • June 1995
    • Case

    Northern Telecom and Netas (B): Transferring Technology to Central Asia

    By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
    In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case... View Details
    Keywords: Joint Ventures; Mobile and Wireless Technology; Change Management; Transition; Developing Countries and Economies; Organizational Change and Adaptation; Learning; Technology Adoption; Telecommunications Industry; Turkey; Kazakhstan; Azerbaijan
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    Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (B): Transferring Technology to Central Asia." Harvard Business School Case 395-088, June 1995.
    • 01 Jun 2024
    • News

    In My Humble Opinion: Career Change

    “That’s not the norm in Japan,” she says. That cultural melting pot changed how Tanaka saw the world and her place in it. She wanted to keep learning about different cultures, religions, and politics, a desire that brought her to... View Details
    Keywords: Michelle Cassidy; recruitment; demographics; Japan
    • Research Summary

    Managing Product Development in Rapidly Changing Environments

    By: Alan D. MacCormack
    A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the... View Details
    • 24 Sep 2014
    • Op-Ed

    Take a Trim Tab Approach to Climate Change

    control surface on a boat or aircraft" (e.g., a rudder on an ocean liner) to control or alter the direction of a very large craft (e.g., the ocean liner itself). How do you change the View Details
    Keywords: by Amy C. Edmondson; Energy; Utilities
    • Web

    Strategy and Technology - Course Catalog

    special governance problems, especially asymmetrical information between management and boards. Look Forward, Reason Back: Large-scale industry change happens faster in technology than in other markets.... View Details
    • Article

    Thinking About Technology: Applying a Cognitive Lens to Technical Change

    We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a co-evolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a... View Details
    Keywords: Technology; Transformation; Outcome or Result; Economics; Cognition and Thinking; Business Model; Forecasting and Prediction
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    Kaplan, Sarah, and Mary Tripsas. "Thinking About Technology: Applying a Cognitive Lens to Technical Change." Research Policy 37, no. 5 (June 2008): 790–805.
    • 2002
    • Comment

    Designs, Technology Cycles, and Organizational Outcomes

    By: George Westerman and Michael L. Tushman
    Keywords: Organizational Design; Information Technology; Organizational Change and Adaptation; Outcome or Result
    Citation
    Related
    Westerman, George, and Michael L. Tushman. Comment on "Designs, Technology Cycles, and Organizational Outcomes." Chap. 10 Managing in the Modular Age: Architectures, Networks, and Organizations, edited by Raghu Garud, Arun Kumaraswamy, and Richard Langlois, 348–361. Blackwell Publishing, 2002.
    • December 1992
    • Article

    New Information Systems Leaders: A Changing Role in a Changing World

    By: L. M. Applegate and Joyce J. Elam
    Keywords: Information Technology; System; Leadership; Change
    Citation
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    Applegate, L. M., and Joyce J. Elam. "New Information Systems Leaders: A Changing Role in a Changing World." MIS Quarterly 16, no. 4 (December 1992): 469.
    • 12 Aug 2019
    • Research & Ideas

    How Scale Changes a Manager's Responsibilities

    recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details
    Keywords: by Julia Austin
    • 16 May 2000
    • Research & Ideas

    Getting the Message: How the Internet is Changing Advertising

    essential part of building e-commerce models." The call for technical expertise will no doubt send ripples of change throughout the advertising industry. Already, Deighton notes, people who were not traditionally attracted to... View Details
    Keywords: by Susan Young
    • 23 Feb 2004
    • Research & Ideas

    How Corporate Responsibility is Changing in Asia

    educated workers about their rights. Policy also plays a key role, Abrami added. In the early years of state-building, Singapore leader Lee Kuan Yew may have busted unions, but he also raised wages at the same time. Moreover, he decided what kind of foreign View Details
    Keywords: by Julia Hanna
    • 1999
    • Chapter

    Impact of Disruptive Technologies in Telecommunications

    By: Clayton M. Christensen
    Keywords: Disruptive Innovation; Disruption; Communication Technology; Telecommunications Industry
    Citation
    Related
    Christensen, Clayton M. "Impact of Disruptive Technologies in Telecommunications." In Bringing PC Economies to the Telecommunications Industry. PulsePoint Communications, 1999.
    • 15 Mar 2017
    • Lessons from the Classroom

    More Than 900 Examples of How Climate Change Affects Business

    This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
    Keywords: by Carmen Nobel; Green Technology
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