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Show Results For
- All HBS Web
(622)
- News (133)
- Research (407)
- Events (7)
- Multimedia (12)
- Faculty Publications (174)
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- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
before dropping the veneer of perfection: Will the disclosure reveal a solvable operational problem? Any trust that an airline might gain from including a flight’s delay rate would likely evaporate if it seems like many flights spend... View Details
Keywords: by Danielle Kost
- Research Summary
Overview
By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 09 Feb 2016
- First Look
February 9, 2016
the increase in the local unemployment rate, presumably reflecting the costs of losing a job. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49805 Delay as Agenda Setting By: Anton, James J., and Dennis A. Yao... View Details
Keywords: Sean Silverthorne
- 07 Nov 2007
- Op-Ed
How Marketing Hype Hurt Boeing and Apple
production delays (the Airbus 380 is two years behind schedule) and customers know this when they place their orders. They will simply operate their existing 747s and 777s a little longer. In addition, no airline manufacturer ever wants... View Details
- 09 Jan 2013
- Sharpening Your Skills
Sharpening Your Skills: Understanding Customers
Crisis It was the Valentine's Day from hell for JetBlue employees and more than 130,000 customers. Under bad weather, JetBlue fliers were trapped on the runway at JFK for hours, many ultimately delayed by days. How did the airline make it... View Details
Keywords: Re: Multiple Faculty
- 19 Jan 2011
- Research & Ideas
Activist Board Members Increase Firm’s Market Value
surprise to industry observers, but the SEC's reaction did. On October 4, the SEC unexpectedly announced that it was indefinitely postponing the implementation of shareholder proxy access, pending the outcome of the lawsuit. A Natural Experiment The View Details
Keywords: by Carmen Nobel
- 24 Sep 2014
- Research & Ideas
The Business of Climate Change
On Sunday, 300,000 activists took to the streets of New York for the People's Climate March, the biggest climate protest in history, and the United Nations on Tuesday held the Climate Summit. In the spirit of Climate Week, we present insights from members of the... View Details
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
adaptation and argue that organizations suffer inertia when they fail to change as quickly as the environment. Although the tire firms delayed closing redundant capacity, they responded fairly quickly to the introduction of radial tires... View Details
- 09 Sep 2008
- First Look
First Look: September 9, 2008
http://www.hbs.edu/research/pdf/08-025.pdf Deterring Online Advertising Fraud Through Optimal Payment in Arrears Authors:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and probabilistic View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
accountability. But partners are not paid until after their work is complete, and advertisers can extend this delay both to improve detection of improper partner practices and to punish partners who turn out to be rule-breakers. I capture... View Details
Keywords: Martha Lagace
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
This scenario may sound familiar, unfortunately: Your flight begins with poking and prodding by the TSA agent, all to wait for the inevitable delayed departure. Boarding extends the indignities: more waiting while your section is called,... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Course MaterialsAirbus A380—Turbulence Ahead Harvard Business School Case 609-041 Multiple delays of the Airbus A380 have shocked analysts and investors alike. What are the causes of these delays and how... View Details
Keywords: Martha Lagace
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
Therefore, within each country, the theatrical and video window can be closely aligned. Across countries, the delay between video windows should be largely driven by the delay between theatrical windows. It... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
complete, and advertisers can extend this delay both to improve detection of improper partner practices and to punish partners who turn out to be rule-breakers. I capture these relationships in a screening model with View Details
Keywords: Martha Lagace
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
view raises questions of whether there will be an adequate supply of such talent. Will impatient Western managers eager to develop Chinese business opportunities delay initiatives until the right people can be found? How high is the cost... View Details
Keywords: by James Heskett
- 20 Mar 2005
- Research & Ideas
Lessons of Successful Entrepreneurs
CEO of Silk Road Technologies. For the true entrepreneur, he continued, reality is the superior teacher; and school is an excuse to delay failure. Although their topic was "Post Boom Internet Opportunities," panelists spent most... View Details
Keywords: by Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
latFG and parts of the extended face perception system. These results suggest that once a face configuration is perceived, faces are further scrutinized for whether the face is alive and worthy of social cognitive resources. Book:... View Details
Keywords: Sean Silverthorne
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
Mark Zuckerberg delayed action and side-stepped responsibility. Two Million Fake Accounts: Sales Misconduct at Wells Fargo Coming out of the financial crisis, Wells Fargo was one of the world’s most successful banks. But then its sales... View Details
- 15 Aug 2007
- Op-Ed
3 Steps to Reduce Financial System Risk
expertise among the spaghetti bowl of supervisory bodies; second, encourage rating agencies to improve their modeling of new and complex derivative products; and third, induce new investors to evaluate the ratings issued by the agencies against improved internal risk... View Details