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  • All HBS Web  (974)
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    • Research  (267)
    • Events  (2)
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  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

differentiate entrepreneurs: thriving in uncertainty, a passion for ownership, and unique skill at persuasion. In this article Butler dives deep into the skills, mindset, and traits of entrepreneurs, explaining what the stereotypes about... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

life at the School) and another one less so (having never been at the School). These discussions help me build distance. But only the combination of distance and involvement allows, in my mind, for deep dives into human systems. Q: What... View Details
Keywords: by Sean Silverthorne; Education
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

both a lot of hope and a lot of rage and frustration and confusion intermixed. Yet the American people and the economy have come through those crises, more often than not, both stronger and sounder." The big question for us today, she continues, is whether we will... View Details
Keywords: by Martha Lagace; Journalism & News
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

is very deep and wide in our society, for better or worse. The other reason to be engaged in it is we haven't looked at it seriously for 30 years. It's something that touches every aspect of social policy. It's a much broader and deeper... View Details
Keywords: by Sean Silverthorne
  • 18 Feb 2015
  • First Look

First Look: February 18

case in each chapter illustrates key concepts and helps students place the material in the context of real-world practice. And deep integration with MyAccountingLab provides students numerous opportunities to review and hone their... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

Drugstore.com can capture in a database all of the current test information available on a particular drug, so that a person can learn about any potential side effects. EE: Are there any non-high-tech cases in the DIS course? Nolan: Oh,... View Details
Keywords: by Staff
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

notifications for the specific product before. Moreover, low service providers improve their service. At the same time, there is an increase in opportunistic behavior among top retailers, retailers that received notifications for other products, and for less popular... View Details
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

lasting difference in the world. Distinctive aspects of his career included deep engagement with the world of practice, combination of experience with disciplinary insight to generate practically valuable intellectual capital, research... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and problems where the firm's resources... View Details
Keywords: Martha Lagace
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Nalls Harvard Business School Case 808-167 Barry Nalls describes lessons learned during his 25-year career-his rise at GTE and shorter-lived ventures—and how these prepared him to found MASERGY, a telecommunications start-up. Even as a... View Details
Keywords: Martha Lagace
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

panic selling caused an unprecedented early shutdown of the Tokyo Stock Exchange. Horie, who denies wrongdoing, was arrested on January 23. What went wrong at Livedoor, and what are we to learn from its undoing? Robin Greenwood, an... View Details
Keywords: by Sean Silverthorne; Financial Services; Technology
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

characters, and through these emotions the characters live inside us, sometimes just for the length of time it takes to read and discuss their story, but often for much, much longer. That means that the lessons we take from the stories become part of us, a very View Details
Keywords: by Sarah Jane Gilbert; Education
  • 19 Apr 2011
  • First Look

First Look: April 19

priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and practical guide helps you View Details
Keywords: Sean Silverthorne
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

industries that can be anybody, anywhere. While some observers have dismissed the phenomenon as exclusive to "a few crazy Internet companies in California," the reality is this: the value of corporate incumbency these days is virtually nil. The View Details
Keywords: by Staff
  • 24 Mar 2015
  • First Look

First Look: March 24

has learned in his long career. At the same time, he is keenly aware of problems and uncertainties affecting Mandalay Entertainment, a privately owned company in which he is principal. Mandalay produces movies and television content, owns... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

Beachwood, Ohio. In this interview the researchers discuss pricing strategy and what ingredients are necessary to convince customers that higher prices are worth the cost. Sean Silverthorne: Who would benefit by learning about your... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

related to the possession of deep individual technical skills in hundreds of diverse disciplines," the researchers conclude in their paper, Innovation through Global Collaboration: A New Source of Competitive Advantage. "Boeing's unique... View Details
Keywords: by Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

business environment. General Electric has been able to continually reinvent itself to maintain its contextual relevance—and has done so for over 100 years. Q: What can managers of other businesses learn from your findings? A: While we... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

(shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode productivity. This productivity decline... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

day it seems in different ways. Facebook becomes an example, good, bad or indifferent, about what people can learn about their responsibility as business leaders. George: I led off the class yesterday asking the question, "If they've... View Details
Keywords: Re: Andi Wang
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