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- All HBS Web
(537)
- News (81)
- Research (342)
- Multimedia (3)
- Faculty Publications (150)
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- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
easily show to their superiors to justify those decisions. The lower frequency of experimentation in their decision-making leaves employees in tightly monitored environments with few opportunities to learn. The researchers question... View Details
Keywords: by Staff
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human systems operate to... View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
with an increase in service quality, in this setting there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They... View Details
Keywords: Martha Lagace
- 20 Jan 2015
- First Look
First Look: January 20
diplomacy, are not innate talents but can be learned. It lists problems that research has shown often occur in the process of seeking or giving advice, including being overconfident about one's own perspective, failing to seek advice from... View Details
Keywords: Sean Silverthorne
- 14 Jul 2009
- First Look
First Look: July 14
based in part on the likelihood of obtaining patents and in part on the projected cash flows of the business under various scenarios. This case examines issues of intellectual property in science, international differences in patent law, and the View Details
Keywords: Martha Lagace
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
for its global workforce of over 400,000 employees. The case explores the decision-making process that went into the design process and ultimately how they created a revised... View Details
Keywords: Dina Gerdeman
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
illustrates the importance of embedding a scale-up strategy in the initial design of a program that aims to solve a widespread problem. In the following discussion, Kanter and Litow talk about the process through which creative,... View Details
Keywords: by Kristen Senz
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
at all than those shoppers who sampled only 6 flavors; considering too many options made it too hard to choose one.) The Underthinker The problem is that time-crunched managers often swing too far to the other end of the decision-making... View Details
Keywords: by Carmen Nobel
- 11 Aug 2009
- First Look
First Look: August 11, 2009
facilitating their entry at larger firm sizes. On the other hand, the process of lowering financing constraints democratized entry and created a lot more churning among entrants, particularly at the low end of the size distribution. Our... View Details
Keywords: Martha Lagace
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
Skinner III, head of the Atlanta-based consultancy LCS Partners. The article discusses the importance of understanding your ideal customers; the implications for selling, cost management, growth strategy, and organizational relationships; and a View Details
Keywords: by Sean Silverthorne
- 14 Jan 2014
- First Look
First Look: January 14
Education Leveraging Crowdsourced Peer-to-Peer Assessments to Enhance the Case Method of Learning By: Avery, Jill Abstract—Many marketing educators use the case method to help their students strengthen their decision-making skills.... View Details
Keywords: Sean Silverthorne
- 23 Sep 2008
- First Look
First Look: September 23, 2008
increasingly successful claims of social scientists, backed by philanthropic foundations, on business education and the growing appeal of "scientific" approaches to decision-making and management. We also show that these... View Details
Keywords: Martha Lagace
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
increasing complexity and unpredictability of our world is such that only a highly distributed decision-making structure will be able to adapt and respond effectively, she continued. "Most of us don't think a centralized planning... View Details
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
decision-making and even to the future and viability of capitalism. One debate concerned the primacy of profit as a goal. Deaver Brown led this argument by saying, "Profit is the only legitimate goal of a corporation ," pointing... View Details
Keywords: by Jim Heskett
- 11 Feb 2002
- Research & Ideas
Guts and Bliss: The Entrepreneur’s Journey
was seized by the urge to pitch it out the window. Good ideas take on a life on their own, she said, and inspiration is a natural process that can't really be stoked. The best careers are those that kind of weave and bend.— Lynda... View Details
Keywords: by Martha Lagace
- 07 Aug 2007
- First Look
First Look: August 7, 2007
H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
- 04 Nov 2014
- First Look
First Look: November 4
presented at different stages of decision making prior to a purchase. We examine the sequence-dependent effects of price and product information on the decision-making process at both neural and behavioral... View Details
Keywords: Sean Silverthorne
- 26 Jun 2012
- First Look
First Look: June 26
Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the influence of risk managers in two large UK banks over a period of six years. Our analysis highlights that a process we term toolmaking, whereby... View Details
Keywords: Sean Silverthorne
- 23 Feb 2011
- First Look
First Look: Feb. 23
examine a class of dynamic decision-making processes that involve endogenous commitment. Our analysis is relevant to group decision-making settings as well as to hierarchical... View Details
Keywords: Sean Silverthorne