Decision-making Process - Publications - Faculty & Research

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

models cannot predict. COVID-19 events deliver surprises daily to many organizations, so the decision-making process that responds to rapid change is as important as the decision itself. Agile leaders... View Details

Keywords: by Sean Silverthorne

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

corrective action. Is there any way to find out earlier whether you're on the right track? There is indeed. The trick, we believe, is to periodically assess the decision-making process, even as it is under way. Scholars now have... View Details

Keywords: by David A. Garvin & Michael A. Roberto

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

executives on Wall Street. According to Chua, their research found that "people who were made to think about luxury prior to a decision-making task have a higher tendency to endorse self-interested decisions that might potentially... View Details

Keywords: by Sarah Jane Gilbert

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

it is both, depending on such things as the level of complexity, stage of the decision-making process, the purpose of the decision, the context in which the choice is made, whether we are deciding or rationalizing the decisions we've... View Details

Keywords: by Jim Heskett

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

'gut check' on big decisions is always prudent. I realize that is the sort of bias these authors warn about, but the application of their methods shouldn't reduce decision-making to a formula " Phil Clark had a more encompassing view... View Details

Keywords: by James Heskett

03 Nov 2021
Blog Post

Recent Grad Reflections: From Being Cold Called to Becoming a Case Protagonist

and I were fervently taking notes throughout the discussion and gained a lot of new perspectives which will no doubt influence our decision-making process moving forward on this live case. Talent and... View Details

04 Dec 2019
Book

Creating the Experimentation Organization

decisions, to a person who facilitates the process of decision-making through experimentation. “If you really believe in this, then you have to be a believe that you as a leader don’t have better answers... View Details

Keywords: by Michael Blanding

Web

Teaching Quantitative Material - Christensen Center for Teaching & Learning

Embracing learning opportunities: Students' mistakes and non-standard approaches can provide powerful learning opportunities. Inquiring into process and application: Including questions and scenarios that challenge students to apply the... View Details

Blog

Is the Digital Transformation Certificate Right for You?

case studies on industry pioneers, provided practical insights, and sparked meaningful conversations among peers. Participating in these programs amplified my understanding of the strategic decision-making View Details

Web

Case Studies - Social Impact Collaboratory

investors as well as trustees of leading nonprofits had expressed uncertainty about whether MRIs were compatible with a board’s fiduciary duties. Darren wondered if his board held the same view. This case will explore the process and... View Details

Blog

Is AI Coming for Your Job?

irrelevant construct when considering how to harness generative AI capabilities. Processes ranging from negotiating contracts with vendors to developing marketing messages will be redesigned from the ground up in order to exploit the full... View Details

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to... View Details

Keywords: by James L. Heskett; Manufacturing

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

define sustainability as "a corporate strategy, operations, and governance structure and process that create consistent and long-term economic, environmental, and social value." Every major company is grappling with the meaning and... View Details

Keywords: by Sean Silverthorne; Financial Services

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

in this way, its ROIC would grow by 16 percent.” Oberholzer-Gee elaborates on his approach to strategic decision-making in his new book Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance, which comes out April 20. We... View Details

Keywords: by Danielle Kost

02 Mar 2016
News

David Moss is Rewriting History

global financial events. His first course-length experiment had been a success. He saw the case method bring history—which many students thought of as a dull procession of inevitable events—to life. Character, narrative, and tension gave... View Details

Keywords: April White

02 Aug 2020
What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

level. Their work has been both influenced by and reported recently by several academics. Harvard Business School professors Michael Luca and Max Bazerman track experimentation in decision-making back to the Book of Daniel, BC 167-164.... View Details

Keywords: by James Heskett; Technology

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

actions," says Gino. "Bringing this type of awareness to leaders walking into group decision-making situations could set up a different process whereby they benefit from what others have to... View Details

Keywords: by Michael Blanding

29 Jan 2013
First Look

First Look: Jan. 29

research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details

Keywords: Sean Silverthorne

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

essential that managers from the highest levels of the company be involved in the decision-making process from the start. Senior scientists met with high-level managers and entered into a long series of... View Details

Keywords: by Walter Kuemmerle

Web

Strategy Awards & Honors - Faculty & Research

Nanda : Awarded Bharat Asmita Acharya Shreshta for Teaching by Maharashtra Institute of Technology University, Pune, India, 2016. Ashish Nanda : Named 10th Distinguished Global Thinker by IILM, New Delhi, India, 2016. Andy Wu : “Organizational View Details

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