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  • July 2022
  • Supplement

John Chen's Decision to Join BlackBerry

By: Ranjay Gulati
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  • March 2017
  • Case

Pintura Corporation: The Lena Launch Decision

By: John A. Quelch and Katherine B. Hartman
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  • March 2016
  • Supplement

Compass Group: The Ascension Health Decision

By: Ryan W. Buell
In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Customer Focus and Relationships; Service Industry; Health Industry; United States
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  • March 2014 (Revised June 2016)
  • Case

IDinsight: Informing Decisions for Global Development

By: Dina Pomeranz and William R. Kerr
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  • March 1993
  • Supplement

Burlington Northern: The ARES Decision (C)

By: Lynda M. Applegate
Continues the story of the implementation of the ARES project. View Details
Keywords: Rail Industry
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  • January 2004 (Revised February 2006)
  • Teaching Note

Lycos (A): The Tripod Decision (TN)

By: Jan W. Rivkin
Teaching Note to (9-702-435). View Details
Keywords: Web Services Industry
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  • March 1990 (Revised October 2005)
  • Teaching Note

Frito-Lay, Inc.: The Backhaul Decision (TN)

By: Janice H. Hammond
Teaching Note for (9-688-104). View Details
Keywords: Food and Beverage Industry
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  • 25 Apr 2009
  • News

How Group Decisions End Up Wrong-Footed

  • 2025
  • Working Paper

Choosing and Using Information in Evaluation Decisions

By: Katherine Baldiga Coffman, Scott Kostyshak and Perihan O. Saygin
We use a controlled experiment to study how information acquisition impacts candidate evaluations. We provide evaluators with group-level information on performance and the opportunity to acquire additional, individual-level performance information before making a... View Details
Keywords: Discrimination; Beliefs; Stereotypes; Gender; Prejudice and Bias; Selection and Staffing; Performance Evaluation
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  • 2011
  • Book

Business Intelligence: Making Decisions through Data Analytics

By: Jerzy Surma
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  • 01 Nov 2007
  • Conference Presentation

Decision Amnesia: Motivated Forgetting of Difficult Choices

By: Zoe Chance and Michael I. Norton
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  • August 1982
  • Supplement

American President Lines Ltd.: CMS-I Decision (B)

By: James I. Cash Jr. and Michael R. Vitale
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  • 28 Jul 2009
  • News

Independent minds make for better health-care decisions

  • 28 Aug 2012
  • News

Got a big decision to make? Sleep on it

  • September 2010 (Revised September 2011)
  • Case

Leasing Decision at Magnet Beauty Products, Inc.

By: Krishna G. Palepu and George Serafeim
A fast-growing retailer is facing two different leasing options for its stores. In choosing between the two options, management is considering the potential impact of the two options on the company's financial statements, in light of the proposed new accounting... View Details
Keywords: Financial Statements; Decision Choices and Conditions; Growth and Development Strategy; Standards; Leasing; Beauty and Cosmetics Industry; Retail Industry
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  • Web

Statement on Supreme Court Decision | About

Statement on Supreme Court Decision Harvard University leadership, including Dean Srikant Datar, address the Harvard community after the Supreme Court delivered its decision in Students for Fair Admissions... View Details
  • 25 Oct 2012
  • News

Decision Time: Why Do Some Leaders Leave A Mark?

  • 11 Aug 2014
  • Working Paper Summaries

Decision Making Under Information Asymmetry: Experimental Evidence on Belief Refinements

Keywords: by William Schmidt & Ryan W. Buell
  • October 2002 (Revised May 2021)
  • Case

Group Process in the Challenger Launch Decision (A)

By: Amy C. Edmondson and Laura Feldman
The night before the launch of the Challenger shuttle, officials from Morton Thiokol (Solid Rocket Booster manufacturer) and NASA participated in a teleconference to discuss whether to postpone the shuttle launch due to predicted low temperatures at Kennedy Space... View Details
Keywords: Process Analysis; Problems and Challenges; Groups and Teams; Engineering; Risk Management; Analysis; Decision Making; Aerospace Industry; United States
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  • 2011
  • Working Paper

The Impact of Forward-Looking Metrics on Employee Decision Making

By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Mortgages; Employees; Information; Knowledge Use and Leverage; Service Delivery; Banking Industry; Europe
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