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Show Results For
- All HBS Web
(2,143)
- News (331)
- Research (1,427)
- Events (1)
- Multimedia (6)
- Faculty Publications (624)
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- 22 Sep 2015
- News
On a Mission to Have an Impact
After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the... View Details
- 12 May 2016
- News
Food Rescue Is on a Mission
models are very powerful,” he explains. “We have trucks that do deliveries, but the innovation is in how we are able to suit local needs, with many different collection models customized for local circumstances.” For Carson, a founder of... View Details
Keywords: Jill Radsken
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
companies that can afford to buy that—but there aren’t millions. And it’s very difficult to price discriminate on something which is a physical asset that you sell. Because if you’ve got effectively the exact same box that you’re selling to one View Details
- 01 Apr 2001
- News
Khoo Teng Chye: Technology Turnaround in Singapore
Singapore. Each piece of equipment in PSA’s terminals is computerized and linked to a network. Singapore’s shipping companies, customs operation, and port authority are all connected to PSA’s Portnet data-processing system, which has been... View Details
- 25 Aug 2022
- News
On Purpose
our purpose?” Cohen had spent 23 years at the happiest place on earth, most recently as a senior VP of brand, franchise, and customer relationship management, a role that gave her a bird’s eye view across the company’s vast commercial... View Details
- 01 Jun 2011
- News
Mr. Start-Up
a product that has 15 million users or reaches a market value of $100 million or $500 million, that’s a great feeling. At Google, the scale of your impact is much bigger. The first day we launched Social Search, we reached a billion... View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
particularly business travelers, will appreciate the efficiency of this scenario. But can “air taxis” really take off in the current economic climate? Will companies economize by placing an even greater value on executives’ time and book... View Details
- 01 Dec 2008
- News
Designing Change
Stecker. “Muzak has a huge music library, and many employees came to the company because they love music. Making music an integral, daily aspect of company culture enabled employees to better deliver on their goal of creating value for... View Details
Keywords: Julia Hanna
- 01 Sep 2004
- News
Steve Barger (MBA 1974)
what I’m doing today, but the culture at Northwest Cascade really suits me. We are a company that is focused on human waste. Among other things, we install septic systems and sewer lines, lease portable toilets, and manufacture and clean septic tanks. Our company View Details
- 01 Sep 2008
- News
Building a Better MBA
the December/ January 2008 issue of the Academy of Management Journal in which they question the value of business school research. Henry Mintzberg of McGill University in Montreal devoted a book to his contention that “conventional MBA... View Details
- 22 Jan 2018
- News
The First Five Years: ‘30 Under 30’ Edition
for our users and, in the process, increase our customer lifetime value (e.g., our successful decision to repurpose our video content into textbooks).” Guram: “I remember that the TOM case on Cincinnati... View Details
- 25 Aug 2022
- News
Labs Enable Large-scale Research
Marvin Bower Associate Professor Marco Di Maggio, Ogunlesi Family Associate Professor of Business Administration Scott Duke Kominers, Professor of Business Administration SEAS: David Parkes, George F. Colony Professor of Computer Science View Details
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that... View Details
- 01 Sep 2012
- News
Alumni Books
best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
to build shared value over the long term. AACE provides groups like the Jaba Ginger Farmers Cooperative Society—which is made up of 3,000 smallholders, more than half of them women—with a trustworthy customer. In return, by sourcing... View Details
- 25 Apr 2023
- News
Class of 2022 Startups Sweep Alumni New Venture Competition
“You’re able to see how real people have tried the products so you get a sense of how they work for someone just like you,” says Shah. “We source the video reviews from a diverse community of real people across all skin tones, all ages, and all body types to give View Details
Keywords: Margie Kelley
- 01 Dec 2004
- News
Starting Off on the Right Foot
When business and career psychologist James Waldroop counsels young executives who are starting assignments in a new company, he urges them to act like anthropologists. “For the first six months on the job, your assignment is to understand the View Details
Keywords: Deborah E. Blagg
- 01 Mar 2010
- News
Eric Schiffer
didn’t say by how much. There was a one-month period when our customers were “pantry loading” because they thought prices would go up significantly. Instead, we held a press conference in our store and announced that the highest-priced... View Details
- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers... View Details
Keywords: Dan Morrell
- 01 Mar 2008
- News
Alumni Books
sweet spot; designing the offer to create customer value and secure differential advantage; integrating to serve the customer; and measuring what matters. Science Lessons: What the Business of Biotech Taught... View Details