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- All HBS Web (853)
- Faculty Publications (130)
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- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
highly talented employees, who produce great value for the organization but may go about it in ways that test normal work-day structures or departmental rules and cause internal conflict. With insight offered from professional jazz... View Details
Keywords: by Martha Lagace
- 18 Apr 2000
- Research & Ideas
Learning in Action
Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to deepen its understanding of... View Details
Keywords: by David A. Garvin
- 12 Jul 2011
- First Look
First Look: July 12
implementation of firm strategy). Thus, agency theory predicts managers will, on average, use the discretion in SFAS 142 consistent with private incentives. We test these hypotheses in a sample of firms with market indications of goodwill... View Details
Keywords: Carmen Nobel
- 11 Apr 2011
- Lessons from the Classroom
Teaching a ‘Lean Startup’ Strategy
major change of some sort," Eisenmann explains. "In lean startup logic, it's something you do, ideally, after you've run some decisive test to disprove a hypothesis. It can be changing the target View Details
- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
from each Kickstarter project, including the comments from the customers and updates posted by the entrepreneur. The researchers then manually collected data for actual delivery times and numbers of product features. They also... View Details
Keywords: by Rachel Layne
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
the February Journal of Consumer Research is based on the results of a series of lab and online studies with over 2,000 consumers recruited from national online samples. We tested their response to underdog brand stories. Our studies... View Details
Keywords: by Martha Lagace
- 20 Nov 2012
- First Look
First Look: November 20
typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening of managers' spans of control. The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and... View Details
Keywords: Sean Silverthorne
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
The full cultural and sociological aftershocks of the earthquake in Japan—the worst disaster to hit the country since World War II—are washing like a tsunami across many industries as manufacturers and their customers scramble to replace... View Details
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
not intuitive for managers. So Simons created a solution: a free online job design optimization tool that allows companies to plug in information about a particular job to test whether the person in that role is getting the right mix of... View Details
Keywords: by Dina Gerdeman
- 27 Sep 2011
- First Look
First Look: September 27
concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500... View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
a greater level of discretion to choose their interaction partners. Therefore, we expect to observe more homophilous interactions within these structures than across their boundaries. We test this argument using a dataset consisting of... View Details
Keywords: Sean Silverthorne
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
process is too top-down. Or consider how achieving high levels of dedication to the firm (a strong culture) can easily slip into an attitude that resists change. Only if learning and change become an equally valued outcome can the status quo be challenged. Q: How can... View Details
Keywords: by Martha Lagace
- 16 Aug 2022
- Op-Ed
Now Is the Time for Entrepreneurs to Play Offense
valued. Executing well on this component of the playbook can provide significant leverage in a few short years. 4. Invest in your product Speaking of the product development process, if sales are less frenetic and customer requirements... View Details
Keywords: by Jeffrey Bussgang
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
Imagine a future in which a smart marketing machine can predict the needs and habits of individual consumers and the dynamics of competitors across industries and markets. This device would collect data to answer strategic questions, guide managerial decisions, and... View Details
Keywords: by Kristen Senz
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
customer order, or processing the same type of paycheck or benefit claim across multiple companies. But benchmarking is not informative when it is used to compare fundamentally different processes or products. For example, knowing that a... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
customer relationships, dealing with large shareholders and creditors, as well as initiating and managing cross-border strategic alliances. It is true inside the firm where people from different functional areas and divisions need to... View Details
Keywords: by Martha Lagace
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
well as financial analysis. In a world in which companies are expected to behave as moral actors that conform their activities to certain ethical requirements, financial tests of acceptability alone are insufficient. In the book, I spell... View Details
Keywords: by Carla Tishler
- 11 Feb 2014
- First Look
First Look: February 11
market transactions. Theoretical predictions of a model of household division and land transactions are successfully tested using household panel data from West Bengal spanning 1967-2004. The tenancy reform lowered inequality through its... View Details
Keywords: Sean Silverthorne
- 18 Jun 2013
- First Look
First Look: June 18
mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim, had started the company to... View Details
Keywords: Anna Secino
- 20 Oct 2011
- Research & Ideas
Getting the Marketing Mix Right
"Companies really need to pay attention to the effectiveness of their marketing instruments," Steenburgh says. "They need to look at whether they're creating new customers or whether they're just drawing View Details
Keywords: by Dina Gerdeman