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- 21 May 2019
- News
Confronting the Future of Climate Change in the Midwest
supplier of food to the world's biggest foodservice brands, supply restaurants, and other customers in over 50 countries. While the company is not moving away from beef products, the focus is on reducing... View Details
Keywords: Agriculture
- 01 Dec 2016
- News
Vive la Madeleine!
of the company, training on new equipment and executing recipes with a focus on local, fresh ingredients and luxury flavors ranging from Tahitian vanilla to rose raspberry to yuzu, all masterminded by pastry chef and consultant Philippe... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
should deploy the radio to communicate with rural dwellers, since it has 99 percent reach in India,” he advised in a letter to the editor of theFinancial Times on Sept. 10. In a Sept. 3 letter in The National, he advised “governments should View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Goldberg is too modest to say so, is to learn from a giant of their industry. Goldberg, together with his late HBS colleague John H. Davis, codeveloped the field of agribusiness, teaching the first course on the subject in 1955. At the time, agricultural businesses... View Details
- 01 Jun 2014
- News
Case Study: A Souped-Up Strategy
continue to focus only on small and midsized cities. The company seems likely to confront winner-take-all competitive dynamics at the city level, because network effects are strong—more diners will attract more hosts, and vice versa—and... View Details
- 01 Sep 2008
- News
Balanced Equation
Scorpio hybrid, India’s first indigenous hybrid vehicle. We hope to have it available in U.S. showrooms before long! What keeps you up at night? Oil at well over $100 per gallon and customers who don’t believe we’ve delivered on our... View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our... View Details
- 01 Jun 2012
- News
Around the World
second-year electives are globally focused. And global research continues to increase. Last year, over half the new cases and 40 percent of all faculty research had a global focus and setting. Injecting more international material into... View Details
- 01 Jun 1996
- News
Capitalist Revolutions Analyzed in MBA "Foundations" Course
Wedgwood's archives in Staffordshire, Koehn had hundreds of pages of information on the company's founder, on mid-eighteenth-century popular British culture, and on customer loyalty. At Wedgwood, she found the first examples of money-back... View Details
Keywords: Susan Young
- 30 Sep 2016
- News
Competing Against Luck
think my way through. What causes customers to decide to buy or not buy my product is-- what is their job, and can I deliver on that job better than the competitors because I understand the experiences we need to provide, and how I need... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
inventory problems and dire financial crises—and whatever the symptom, the root cause was usually that the company had lost touch with its customers. “It’s one of the main reasons the country continues to fall behind,” she says. Her job was to go in, determine what the... View Details
Keywords: Health, Social Assistance
- 01 Jun 2014
- News
What’s Next
HBS's vantage, it is clear Allston will enhance the University's mission and extend our impact. Global I would like to see more balance of studies on different continents. A lot of focus is on the United States; India, China, and Africa... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that... View Details
- 01 Dec 2010
- News
How to Survive Past Start-up
opportunities? The most successful entrepreneurs I interviewed demonstrated that the key is to focus on finding customer problems first, and only then on searching for solutions that can help. “The real... View Details
- 01 Dec 1997
- News
Banking on HBS
Senior Associate Dean of Executive Education W. Earl Sasser, Jr., who oversaw the formal development and implementation of EDP, calls it "the most ambitious customized executive education program the School has ever undertaken." The... View Details
Keywords: Garry Emmons
- 15 Dec 2015
- News
The Year in Ideas 2015
“When you have the knowledge and you know the protocol, then you have the confidence to focus on things that really matter—like negotiating that deal,” says Ho. Your Customers Care How Much Your CEO Makes... View Details
- 01 Mar 2007
- News
The Plight of the Global Poor
part of the problem, is increasingly being called on to be part of the solution. How business can do this most effectively is the focus of the GPP’s research and scholarly activity. While GPP faculty note that it is too early to declare... View Details
- 01 Sep 2008
- News
Building a Better MBA
other stakeholders in society. If academic critiques were not discouraging enough, Datar and Garvin distilled more bad news from their research. “There’s an escalating drumbeat of concerns from alums, from students, and from customers —... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
determining what market research to buy to aid their choice of commercials. As data on the copy concepts from focus groups and customer surveys were revealed, many students found that they had to adjust... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Rob Ristagno (MBA 2005) Independently published Ristagno guides you step-by-step through the five forces of dramatic online revenue growth and shows why it is vital to identify your very best customers and View Details