Filter Results:
(283)
Show Results For
- All HBS Web
(2,071)
- People (2)
- News (283)
- Research (1,509)
- Events (1)
- Multimedia (4)
- Faculty Publications (889)
Show Results For
- All HBS Web
(2,071)
- People (2)
- News (283)
- Research (1,509)
- Events (1)
- Multimedia (4)
- Faculty Publications (889)
Sort by
- 01 Feb 1997
- News
Doing It Your Way
companies are springing to life up and down the virtual lanes of the Information Superhighway. As the use of color and moving pictures becomes routine, says Sahlman, Internet "stores" may well be able to give customers an experience that... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
terrorist threat info and analysis pulled from the web’s darkest corners. Rothrock’s RedSeal also has a number of federal clients, though he doesn’t necessarily know who they are. Brokered through a government intermediary, they simply show up as View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Mar 2005
- News
Answering the Call
things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
some $10 billion in annual revenues, the NFL wants more—lots more. Its goal is to boost that number to $25 billion annually by 2027. Getting there may not be easy. The league's focus on expansion relies on gaining ground with new US fan... View Details
- 01 Sep 2008
- News
The Levitt Brand
Globalization of Markets” (1983). With nearly 900,000 reprints sold to date, “Marketing Myopia” posed a question that reverberates nearly fifty years later: “What business are you really in?” “An industry begins with the customer and his... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
eat some grasshoppers, ensuring (according to local lore) that they’ll return to Oaxaca one day. Day 3: Oaxaca Site Visits MI CASA ES SU CASA: On site visits, student groups focus on different tracks (housing, water, retail), gathering... View Details
- 01 Dec 1998
- News
Managing the Business of Life
afforded Middlebrooks precious peace of mind at work, knowing her children were in a safe, loving, and familiar environment. In addition, she credits husband William, who owns a customer service and training firm, with sharing equally in... View Details
- 17 Nov 2022
- News
Alumni Leaders on Decarbonization Strategies for Combating Climate Change
2002) COO, Fermata Energy As business leaders with lots of privilege, it is our responsibility to focus our efforts on both creating and scaling climate change solutions AND to support bringing more people, from different places, to our... View Details
- 01 Sep 2015
- News
The Business of Love
hours to “like” the prospect; if both opt-in, the couple is connected. There’s no browsing or searching for matches with Coffee Meets Bagel, an important differentiator for CEO Arum Kang, who describes her customer as a busy, professional... View Details
Keywords: April White
- 01 Jun 2017
- News
Supercharged
who intends to focus on the Chinese market at first, has every intention of eventually coming to the United States. Chinese penetration of foreign markets could take a variety of forms. But Ford’s Jeff Jones (MBA 2007), who oversees the... View Details
- 01 Dec 2007
- News
How Business Schools Lost Their Way
of society. Donham now declared that in institutions (such as his own) that called themselves schools of “business administration,” too much emphasis had been placed on the first of these two words and too little on the second. Admin-istration, he said, required... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
quality customer service, Staples has evolved from its original store in Brighton, Massachusetts, opened in 1986, to more than 506 retail outlets worldwide. Faced immediately with imitators, Stemberg soon realized he not only created a... View Details
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
dilemma of how to spend less and innovate more by broadening the definition of innovation beyond products to the business model itself. With costovation, you let go of assumptions, take a fresh look at the market, and relentlessly focus... View Details
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 13 Feb 2020
- News
Not Throwing Away My Shot
to think about that, is if you had looked at a group of Americans in 1870 and described them, you would've said “American citizens.” By 1920 that group has become “American consumers.” So there's a flip. And what happens is entrepreneurs must become as good at making... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
should deploy the radio to communicate with rural dwellers, since it has 99 percent reach in India,” he advised in a letter to the editor of theFinancial Times on Sept. 10. In a Sept. 3 letter in The National, he advised “governments should View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Goldberg is too modest to say so, is to learn from a giant of their industry. Goldberg, together with his late HBS colleague John H. Davis, codeveloped the field of agribusiness, teaching the first course on the subject in 1955. At the time, agricultural businesses... View Details