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  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

as a separate marketplace, because each has its own legal requirements, cultural traditions, and business methods, and most have their own currencies. The dramatic changes in strategic thinking and organizational relationships have made... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

of the many actions a CEO could take during the course of a day—attending meetings, reviewing a marketing campaign, schmoozing clients on the golf course. So Sadun and her colleagues instead divided up activities with a much simpler View Details
Keywords: by Michael Blanding
  • 1996
  • Book

Creativity in Context

By: T. M. Amabile
Keywords: Creativity; Theory; Research; Motivation and Incentives; Situation or Environment; Organizational Culture; Measurement and Metrics; Personal Characteristics; Cognition and Thinking; Performance; Performance Evaluation; Social Psychology
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  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee orientation focuses solely on... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • March 2022 (Revised April 2023)
  • Case

Pittsburgh: A Successful City?

By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

graphics, to target the right audience, and to measure responses instantly. But many experts contend that Internet advertising is still in its infancy. There is a widely held belief that in the future we will compare today's Web ads with... View Details
Keywords: by Susan Young
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news is that corporate View Details
Keywords: by Carmen Nobel
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

into the economy to maintain low interest rates, supporting business growth and lower borrowing costs—help? Should we be surprised that economic growth, at least in terms of how we measure it, increased without attendant inflation? Did we... View Details
Keywords: by James Heskett
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of services provided and a... View Details
Keywords: by Robert S. Kaplan; Service
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

how is diversity defined, what traits are you looking at to be measured, and how are they shown to improve things?” Measures of diversity are legion, but what do they mean? Measures of inclusion, which could... View Details
Keywords: by James Heskett
  • 30 Jul 2012
  • Research & Ideas

How Technology Adoption Affects Global Economies

prior to the era of colonization. They measured the level of technology adoption for more than 100 countries in three periods: 1000 BC (pack animals, vehicles, and pottery, for example), AD 0, and AD 1500. They also tracked technology... View Details
Keywords: by Carmen Nobel
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

the court of public opinion again. If you were a McDonald’s board member, what would you have done differently? Why? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his upcoming book, Win From Within:... View Details
Keywords: by James Heskett
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

before.” “Today’s jobs are expanding in terms of what is expected of people, but the resources people get to do those jobs is not expanding” “In many companies today, people are being held accountable for measures that are much wider than... View Details
Keywords: by Dina Gerdeman
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees   The coronavirus challenge demands an organization-wide, honest conversation that... View Details
Keywords: by Dina Gerdeman
  • 06 Jan 2016
  • What Do You Think?

Why Do Leaders Get Their Timing Wrong?

organization culture as the culprit. He identified a dysfunctional culture as a cause of poor timing, one that magnifies a “confirmation bias that causes companies to stick with obsolete or weak strategies... View Details
Keywords: by James Heskett; Auto; Fashion
  • 2009
  • Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold
This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
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  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

wages scored 0.16 standard deviation units higher on an index of labor market engagement. Rates were even higher at 0.21 units for socially constrained women with husbands who subscribed to social norms against women working. After three years, empowerment scores (a... View Details
Keywords: by Julia Hanna
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

ultimate leader of the business, ownership, and family is the natural choice for most families (and most nonfamily groups) around the world. The preference for one leader seems only slightly culturally driven; it's very common in Italy,... View Details
  • March 2025
  • Case

The Changing Climate on Wall Street

By: Clayton S. Rose, Maxim Pike Harrell and Michael Norris
Increasing and conflicting regulatory requirements and political pressures regarding climate change tested the leaders of U.S. financial institutions, as they struggled to determine how best to comply while managing their business and its risks.
In October 2024,... View Details
Keywords: Competency and Skills; Decision Making; Cost vs Benefits; Ethics; Corporate Accountability; Leadership; Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Risk and Uncertainty; Insurance; Climate Change; Change Management; Banking Industry; Financial Services Industry; Insurance Industry; United States; Europe
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  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

architecture to it Perform a root cause analysis Explore the value of learning from mistakes to develop a culture of innovation Term 2 Course Elective (Term 2) CLIMB features two electives: one finance elective (any course in the Finance... View Details