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  • All HBS Web  (979)
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    • Multimedia  (4)
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  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

for the short-term or the long-term, the three practices below might help your company to think through its pivot. Again, look to cross-functional teams As stated earlier, a cross-functional team assigned to this challenge would be one practice to consider. Ask this... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 30 Sep 2019
  • Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

women grew 67 percent between 2007 and 2012, more growth than women-owned businesses as whole saw (Nielsen Report, 2017). In light of these advances, a recent study by Ernst and Young (2017) found that one-third of Americans surveyed said that the corporate focus on... View Details
Keywords: Re: Andi Wang
  • 10 Feb 2014
  • HBS Case

Stressing Safety in South Africa’s Platinum Mines

multinational that employs more than 150,000 people and produces 40 percent of the world's platinum. She was the first woman and first non-South African to head the company. Addressing how to change the culture of a large and View Details
Keywords: by Carmen Nobel; Manufacturing
  • 15 Nov 2017
  • Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

how does the founder of a social venture decide to create a hybrid rather than a traditional charity? New research suggests the decision has a lot to do with the founder’s gender. "in communities where female leadership of conventional businesses is more of a... View Details
Keywords: by Carmen Nobel
  • Article

Design Physical and Digital Spaces to Foster Inclusion

By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using... View Details
Keywords: Anti-racism; Inclusion; Work Environment; Organizational Culture; Diversity; Change Management
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Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Design Physical and Digital Spaces to Foster Inclusion." Harvard Business Review (website) (August 11, 2021).
  • 16 Feb 2021
  • Cold Call Podcast

Fostering Authenticity and Employee Engagement at John Deere

Keywords: Re: Anthony Mayo; Manufacturing
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

making up 40 percent of the Class of 2014. But a new case study shows that there's still a ways to go. “We want them to grapple with what it takes to build an organization, to leverage diversity and create an inclusive culture."... View Details
Keywords: by Carmen Nobel; Education
  • 25 Oct 2012
  • Research & Ideas

Developing the Global Leader

be intelligent. But they'll also need to have a high level of cultural and emotional intelligence." According to George, additional characteristics of a successful global leader include: An intellectual understanding of the global... View Details
Keywords: by Julia Hanna
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

especially in changing the culture of the School and the broader world. The W50 Summit in particular was a way to reach out to the women who "have sometimes felt disenfranchised, disconnected, unwelcome at Harvard Business... View Details
Keywords: by Katie Koch & Harvard Gazette
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard Business School and senior associate dean for... View Details
Keywords: by Maggie Starvish
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

media," said Keith Clinkscales (HBS MBA '90). As an undergraduate at Florida A&M, Clinkscales said he was exposed to the power of the urban entertainment culture and wanted to start a business that captured that energy. After... View Details
Keywords: by Julia Hanna
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

Cuddy. "We've come a long way. Our current 900-plus first-year students are 40 percent women—our highest percentage ever," said Ely. "And our student body is far more diverse now than it was 50 years ago, not just in gender... View Details
Keywords: by Maggie Starvish
  • 31 Oct 2017
  • Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

effect on productivity and innovation. As I showed in my book Confidence, organizations on “winning streaks” thrive on a culture of respect, which underlies speed and innovation, while “losing streaks” are full of secret anger, shunning... View Details
Keywords: by Rosabeth Moss Kanter
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

the firm. She was thus familiar with its culture and practices. To ensure broad perspective, two "outsider" researchers—Ramarajan and McGinn—conducted the detailed coding of the inside data. "Our insider-outsider authorship... View Details
Keywords: by Martha Lagace; Accounting
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

because of social defenses at the organizational level, along with wider cultural beliefs that are resistant to change. Gender Stereotypes in Deliberation and Team DecisionsWomen are recognized less often for their contributions in... View Details
Keywords: by Sean Silverthorne
  • 21 Dec 2015
  • Op-Ed

Without Immigrants, We Wouldn't Have Google

exclusion. This is in keeping with our long-standing social compact to live and let live, allow a variety of cultures to thrive, and refrain from interfering with freedom of expression—an admirable reflection of the American ideal. And... View Details
Keywords: by Shane Greenstein; Information Technology
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

those who view immigrants as a threat to national identity and local culture. Cultural concerns are often amplified by the idea that immigrants are unwilling or unable to assimilate. But has anything happened to validate these concerns?... View Details
Keywords: by Marco Tabellini
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

organization? What Are The Best Techniques For Fostering Innovation In Multicultural Teams? Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity HBS professor Roy Y.J. Chua proposes that cultivating a View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 18 Nov 2002
  • Research & Ideas

Enterprising Women—a History

including Hope in a Jar: The Making of America's Beauty Culture (1998). A'lelia Bundles, director of talent development for ABC News, and author of On Her Own Ground: The Life and Times of Madame C. J. Walker (2001) served as the... View Details
Keywords: by Laura Linard
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