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  • December 2014 (Revised November 2016)
  • Case

Dylan Pierce at Peninsula Industries

By: Karthik Ramanna
Peninsula Industries' U.S. country manager, Peter Lee, has a problem—his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean conglomerate multinational that has been keen to attract foreigners. Dylan was hired by Peter to work in Peninsula's... View Details
Keywords: Multinational Corporation; Multicultural Teams; Leadership; Diversity; Electronics Industry; Korean Peninsula; United States
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  • Program

Leading Global Businesses

authentic global leader who can step up to more challenging roles. You'll develop global acumen in realms as diverse as purposeful leadership in a multi-stakeholder world, strategy, customer-centric marketing, the structure, View Details
  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • Article

Relational Reconciliation: Socializing Others Across Demographic Differences

By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others— socialization agents—must navigate a deep tension between the organization’s needs to integrate individuals into a collective and individuals’ needs for recognition of their unique... View Details
Keywords: Diversity; Organizational Culture; Identity; Employees
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  • Web

Live from Klarman Hall - Alumni

and occupations, impacting organizations across diverse industries and at a global level. The Organization for Economic Cooperation and Development (OECD) projects that approximately 1.1 billion jobs will undergo significant... View Details
  • Program

Leadership for Senior Executives

team Take innovation to the next level Create a context that encourages the development of both bottom-up and top-down ideas for improvement Integrate design-thinking principles into your innovation practices Evaluate whether your culture... View Details
  • Program

Strategic Negotiations

efficiencies by developing a systematic approach to managing negotiations Synchronize internal and external negotiations Address the complexities associated with multiple parties and agendas as well as evolving timeframes Negotiate effectively across borders and View Details
  • 2008
  • Chapter

Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

By: Jeffrey T. Polzer and Heather M. Caruso
We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence
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  • Program

Transforming Customer Experiences

approach to service design, execution, and transformation, this customer experience management program prepares you to create an exceptional service culture that supports employees, delights customers, and drives organizational... View Details
  • 11 Sep 2017
  • Research & Ideas

Why Employers Favor Men

Price in Today's Always-On Work Culture Kids of Working Moms Grow into Happy Adults What do you think? Have you discriminated or been discriminated against because of gender beliefs? How would you coach a hiring officer through this trap? View Details
Keywords: by Dina Gerdeman
  • Program

Growing as a Purposeful Leader

life Define a corporate purpose beyond creating shareholder value, or, if you already have an established purpose, assess its effectiveness Reflect your company purpose in its strategies and activities Incorporate purpose into decision-making Create a View Details
  • Program

Driving Corporate Performance

Summary Corporate performance is about much more than financial results. How can your organization align its structures, systems, talent, and processes to execute a winning strategy? In Driving Corporate Performance, you will consider the View Details
  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

practicing policies designed to increase inclusion and diversity, if not always equity, are more creative and productive than those that ignore such policies. Companies in the top quartile of gender and ethnic/racial diversity are 25... View Details
Keywords: by James Heskett
  • Program

Designing and Executing Corporate Revitalization

major transitions successfully, you will expand your ability to diagnose what is not working or could be working better at your company, overcome inertia, and revitalize the organization and its culture to move in a bold new direction. In... View Details
  • Program

Launching New Ventures

Summary Successful entrepreneurship takes more than an innovative idea—it also requires the right mindset and skillset. Whether you're developing new business, launching new ventures, or building an entrepreneurial culture within a larger... View Details
  • Program

Managing Innovation

companies across the globe. With new insight into innovation processes, you will be ready to take action and lead a highly creative, innovation-focused culture that can consistently deliver results. This program is eligible for the... View Details
  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
  • 22 May 2007
  • First Look

First Look: May 22, 2007

chapter as one of the great marketing companies, in league with Kraft Food or Coca-Cola. The job of the next CEO would be to unlock the enterprise value of the company in the face of continuing customer consolidation and increasingly View Details
Keywords: Martha Lagace
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

diverse array of employees but also gain a competitive edge over assessment-oriented firms, which fail to harness all of their talent, Ely says. “Cultivating a development culture would provide an amazing... View Details
Keywords: by Dina Gerdeman
  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Auto Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; Motorcycle Industry; Technology Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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