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Publications

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  • All HBS Web  (1,386)
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    • News  (469)
    • Research  (663)
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Show Results For

  • All HBS Web  (1,386)
    • People  (9)
    • News  (469)
    • Research  (663)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (197)
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  • 08 Feb 2017
  • News

How Immigrants Changed the Geography of Innovation

  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 2002
  • Book

Organizations, Policy and the Natural Environment: Institutional and Strategic Perspectives

By: Andrew J. Hoffman and Marc Ventresca
This book brings together emerging perspectives from organization theory and management, environmental sociology, international regime studies, and the social studies of science and technology to provide a starting point for discipline-based studies of environmental... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Regulation
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Hoffman, Andrew J., and Marc Ventresca, eds. Organizations, Policy and the Natural Environment: Institutional and Strategic Perspectives. Stanford University Press, 2002.
  • October 2015 (Revised February 2020)
  • Teaching Note

Trouble at Tessei

By: Ethan Bernstein and Ryan Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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Bernstein, Ethan, and Ryan Buell. "Trouble at Tessei." Harvard Business School Teaching Note 616-031, October 2015. (Revised February 2020.)

    Dorothy A. Leonard

    Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

    Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
    • 23 Jul 2001
    • Research & Ideas

    How One Center of Innovation Lost its Spark

    How do once-thriving centers of innovation slow down, falter, and in some cases all but grind to a halt? That's a question that fascinates HBS professor Donald N. Sull. In a new working paper describing his in-depth research, Sull focused... View Details
    Keywords: by Donald Sull; Manufacturing; Transportation; Auto
    • 06 Apr 2007
    • What Do You Think?

    Will Market Forces Stop Global Warming?

    Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details
    Keywords: by Jim Heskett; Energy; Utilities
    • 30 Sep 2021
    • News

    Soliciting Advice Rather Than Feedback Produces More Actionable Input According To Harvard Business School

    • 07 Jan 2013
    • News

    Articles by Professors Teresa Amabile and Cynthia Montgomery named top ten by McKinsey Quarterly

    • 10 Sep 2007
    • Research & Ideas

    High Note: Managing the Medici String Quartet

    would call near the frontier of human experience. Ordinarily I'd say near the frontier of business experience, but creative collaboration is very much relevant to business and the field of innovation." Austin is writing a book—the... View Details
    Keywords: by Martha Lagace; Music
    • 10 Jan 2022
    • News

    The Secret Ingredient of Thriving Companies? Human Magic.

      Jacob M. Cook

      Jacob Cook is a Lecturer in the Marketing Unit at Harvard Business School, where he teaches the EC course Digital Marketing & AI Workshop. His work focuses on how companies design and scale customer acquisition and retention strategies using digital marketing,... View Details

      • 2013
      • Book

      The Art of Negotiation: How to Improvise Agreement in a Chaotic World

      By: Michael Wheeler
      A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger... View Details
      Keywords: Negotiation
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      Wheeler, Michael. The Art of Negotiation: How to Improvise Agreement in a Chaotic World. New York: Simon & Schuster, 2013.
      • 22 Jan 2025
      • Blog Post

      Career risks and professional growth: Finding a fulfilling career with Paige Arnof-Fenn (MBA 1991)

      Going to business school gave me the chance to rebrand myself, explore new opportunities, and figure out what truly inspired me. It was there that I discovered a passion for marketing, a creative outlet I didn’t even know I needed. Before... View Details
      Keywords: All Industries
      • 26 Apr 2023
      • In Practice

      Is AI Coming for Your Job?

      The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact View Details
      Keywords: by Kristen Senz; Technology

        Rebecca A. Karp

        Rebecca Karp is an Assistant Professor in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Karp is a field researcher and ethnographer. Her research examines how companies formulate and... View Details

        • January 2002 (Revised April 2004)
        • Case

        Chapter Enrichment Program Teams at the American Red Cross (A)

        By: Jeffrey T. Polzer and Anita Williams Woolley
        The American Red Cross has a system for structuring, staffing, and leading teams to review its local chapters. Mirroring professional services firms that use teams to serve clients, this system provides detailed guidelines to increase individual team member's... View Details
        Keywords: Planning; Groups and Teams; Management Teams; Leadership; Organizational Structure
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        Polzer, Jeffrey T., and Anita Williams Woolley. "Chapter Enrichment Program Teams at the American Red Cross (A)." Harvard Business School Case 402-042, January 2002. (Revised April 2004.)

          Anita Elberse

          Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

          Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

          Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
          • January 10, 2022
          • Article

          The Secret Ingredient of Thriving Companies? Human Magic

          By: Hubert Joly
          The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
          Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
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          Joly, Hubert. "The Secret Ingredient of Thriving Companies? Human Magic." Harvard Business Review (website) (January 10, 2022).
          • October 2014
          • Article

          The Transparency Trap

          By: Ethan Bernstein
          To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and... View Details
          Citation
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          Bernstein, Ethan. "The Transparency Trap." Harvard Business Review 92, no. 10 (October 2014): 58–66.
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