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  • All HBS Web  (1,386)
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  • All HBS Web  (1,386)
    • People  (9)
    • News  (469)
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    • Events  (3)
    • Multimedia  (5)
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  • 08 Feb 2017
  • News

How Immigrants Changed the Geography of Innovation

  • 2002
  • Book

Organizations, Policy and the Natural Environment: Institutional and Strategic Perspectives

By: Andrew J. Hoffman and Marc Ventresca
This book brings together emerging perspectives from organization theory and management, environmental sociology, international regime studies, and the social studies of science and technology to provide a starting point for discipline-based studies of environmental... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Regulation
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Hoffman, Andrew J., and Marc Ventresca, eds. Organizations, Policy and the Natural Environment: Institutional and Strategic Perspectives. Stanford University Press, 2002.
  • June 1989 (Revised May 1993)
  • Case

Rossin Greenberg Seronick & Hill, Inc. (A)

By: John A. Quelch
Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid for the account, which included the submission of a "flier" referring to knowledge of a competitor's plans, as a... View Details
Keywords: Ethics; Marketing; Advertising; Advertising Industry; New England
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Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (A)." Harvard Business School Case 589-124, June 1989. (Revised May 1993.)
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 30 Sep 2021
  • News

Soliciting Advice Rather Than Feedback Produces More Actionable Input According To Harvard Business School

  • October 2015 (Revised February 2020)
  • Teaching Note

Trouble at Tessei

By: Ethan Bernstein and Ryan Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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Bernstein, Ethan, and Ryan Buell. "Trouble at Tessei." Harvard Business School Teaching Note 616-031, October 2015. (Revised February 2020.)
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

would call near the frontier of human experience. Ordinarily I'd say near the frontier of business experience, but creative collaboration is very much relevant to business and the field of innovation." Austin is writing a book—the... View Details
Keywords: by Martha Lagace; Music
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

How do once-thriving centers of innovation slow down, falter, and in some cases all but grind to a halt? That's a question that fascinates HBS professor Donald N. Sull. In a new working paper describing his in-depth research, Sull focused... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 07 Jan 2013
  • News

Articles by Professors Teresa Amabile and Cynthia Montgomery named top ten by McKinsey Quarterly

  • 10 Jan 2022
  • News

The Secret Ingredient of Thriving Companies? Human Magic.

    Rebecca A. Karp

    Rebecca Karp is an Assistant Professor in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Karp is a field researcher and ethnographer. Her research examines how companies formulate and... View Details

    • January 2002 (Revised April 2004)
    • Case

    Chapter Enrichment Program Teams at the American Red Cross (A)

    By: Jeffrey T. Polzer and Anita Williams Woolley
    The American Red Cross has a system for structuring, staffing, and leading teams to review its local chapters. Mirroring professional services firms that use teams to serve clients, this system provides detailed guidelines to increase individual team member's... View Details
    Keywords: Planning; Groups and Teams; Management Teams; Leadership; Organizational Structure
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    Polzer, Jeffrey T., and Anita Williams Woolley. "Chapter Enrichment Program Teams at the American Red Cross (A)." Harvard Business School Case 402-042, January 2002. (Revised April 2004.)
    • 06 Apr 2007
    • What Do You Think?

    Will Market Forces Stop Global Warming?

    constitute both a carrot (such as subsidies) and stick (taxes)? Just how should the free market be put to work on the challenge? Should limits be set and a market created for tradable "energy credits," as in cap-and-trade... View Details
    Keywords: by Jim Heskett; Energy; Utilities

      Jacob M. Cook

      Jacob Cook is a Lecturer in the Marketing Unit at Harvard Business School, where he teaches the EC course Digital Marketing & AI Workshop. His work focuses on how companies design and scale customer acquisition and retention strategies using digital marketing,... View Details

      • 2013
      • Book

      The Art of Negotiation: How to Improvise Agreement in a Chaotic World

      By: Michael Wheeler
      A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger... View Details
      Keywords: Negotiation
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      Wheeler, Michael. The Art of Negotiation: How to Improvise Agreement in a Chaotic World. New York: Simon & Schuster, 2013.
      • Article

      Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?

      Are lone inventors more or less likely to invent breakthroughs? Recent research has attempted to resolve this question by considering the variance of creative outcome distributions. It has implicitly assumed a symmetric thickening or thinning of both tails, i.e., that... View Details
      Keywords: Experience and Expertise; Collaborative Innovation and Invention; Independent Innovation and Invention; Patents; Groups and Teams; Creativity
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      Singh, Jasjit, and Lee Fleming. "Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?" Management Science 56, no. 1 (January 2010).

        Anita Elberse

        Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

        Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

        Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
        • 05 May 2021
        • News

        Forget To-Do Lists. You Really Need a 'Got Done' List

        • January 10, 2022
        • Article

        The Secret Ingredient of Thriving Companies? Human Magic

        By: Hubert Joly
        The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
        Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
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        Joly, Hubert. "The Secret Ingredient of Thriving Companies? Human Magic." Harvard Business Review (website) (January 10, 2022).
        • October 2014
        • Article

        The Transparency Trap

        By: Ethan Bernstein
        To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and... View Details
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        Bernstein, Ethan. "The Transparency Trap." Harvard Business Review 92, no. 10 (October 2014): 58–66.
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