Corporate Site Visits - Publications - Faculty & Research

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

seller's ID with a seller score, or a buyer with a buyer rating." These days, however, profile pictures are commonplace. It's a phenomenon that Edelman attributes to Facebook. In fact, many sites require customers to use Facebook for a... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

22 Apr 2020
Research Event

How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

risk “It’s unrealistic to say that coal corporations are going to transition to become solar installers,” O’Hanley said at the start of the day. “So, we need to be thinking about the disruption.” At the same time, he noted, “there will be... View Details

Keywords: by Danielle Kost; Financial Services

25 Aug 2003
Research & Ideas

Studying Japan from the Inside

easier for me to approach Japanese companies. However, a small number of companies in the midst of restructuring declined to become the case site and said that they would like us to write cases when their companies' performance has... View Details

Keywords: by Cynthia Churchwell

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

masculine workplaces, making their platforms an ideal site for investigating alternative processes of masculine identity-construction at work. Q: Tell us about your experience on the oil platforms. What was it like to View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

02 Oct 2007
First Look

First Look: October 2, 2007

media of collaboration range from consumer review sites like Epinions and Trip Advisor, to collaborative networking sites like Bebo, Facebook, Orkut and Meetup, to trading View Details

Keywords: Martha Lagace

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details

Keywords: by Kim Girard; Food & Beverage

01 Nov 1999
Research & Ideas

Companies, Cultures and the Transformation to the Transnational

achieved largely through the bond of family membership or the personal loyalty of appointees. The family patriarch might take an annual voyage to visit key foreign holdings, and would perhaps also correspond with the appointed heads of... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

02 Mar 2010
First Look

First Look: March 2

updates to others. The site is used by people, including celebrities, government officials, and businesses. It helps to raise money for non-profit organizations and provides first-responders with information during a natural disaster.... View Details

Keywords: Martha Lagace

03 Mar 2003
Research & Ideas

The Basics of Consumer Marketing in Asia

allowed to have a color television joint venture in China," he said. Hiroshi Mikitani, CEO of Japanese e-commerce Web site Rakuten, said companies should do their research, but not be afraid to challenge the conventional wisdom.... View Details

Keywords: by Julie Jette

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

makeup. Ten Proven Ways To Avoid Deep Change Sprinkle Internet responsibilities throughout the company—a little Web site here, a little brochure-ware there. Let them all go forward, as long as they stay small and innocuous. If any look... View Details

Keywords: by Rosabeth Moss Kanter

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

inspected. If the inspector now visits that McDonald’s and finds five or six violations, the inspector is likely to be particularly meticulous at the Whole Foods next on the schedule, reporting more violations than she otherwise would.... View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

current "Great Recession"—PACCAR has maintained a price premium and outperformed the S&P 500 by several orders of magnitude. One practice among others that sustains this performance: PACCAR provides a 26-page white paper on its Web View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

Chicago, I told him: “We're going to need other companies involved, and you're going to have to reach out to them. They have to hear it from you.” He agreed to aggressively pursue new corporate partners. When he called the CEOs and said,... View Details

Keywords: by Kristen Senz

24 Sep 2001
Research & Ideas

Why the Internet Doesn’t Change Everything

angered his superiors in Rome. So he went to Partenia—virtually. One year after his dismissal, Gaillot launched the world's first "virtual diocese." Named Partenia, it is a site for liberal Catholics, a "place of... View Details

Keywords: by Debora L. Spar

01 Aug 2017
First Look

First Look at New Research and Ideas, August 1

funded HIV clinic in Atlanta, Georgia, USA. Intervention: The study involved three arms. First, participants in the provider visit incentive (PVI) arm received $30 after attending each scheduled provider visit. Second, participants in the... View Details

Keywords: Sean Silverthorne

18 Feb 2014
First Look

First Look: February 18

http://hbr.org/product/groupon-for-local-businesses/an/514047-PDF-ENG Harvard Business School Case 514-071 Managing Online Reviews on TripAdvisor In 2013, TripAdvisor was the most visited online travel site... View Details

Keywords: Sean Silverthorne

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

(CJ), LinkShare, and Google Affiliate Network (GAN), which shut down in April 2013—to schemes used by some sites to entice consumers to click: cookie-stuffing, adware, typosquatting, and loyalty apps. Cookie-stuffing: A user View Details

Keywords: by Kim Girard; Advertising; Publishing

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

corporate web site and all of the technology distributed inside the organization. While the web site is essentially the open door to the business, you still have to build the... View Details

Keywords: by Staff

26 Sep 2019
Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

place to study the misery of joblessness and the value of work, but not to Reshmaan N. Hussam, assistant professor of business administration at Harvard Business School. After reading about the atrocities, she visited the camp in December... View Details

Keywords: by Danielle Kost

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

completion. In addition, the ERC has been involved in about thirty course development projects, for instance by searching for appropriate case sites for a faculty member, facilitating company contacts, or participating in European... View Details