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  • All HBS Web  (2,316)
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  • All HBS Web  (2,316)
    • People  (7)
    • News  (406)
    • Research  (1,491)
    • Events  (4)
    • Multimedia  (5)
  • Faculty Publications  (838)
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  • 01 Mar 2019
  • News

Ask the Expert: Auto Pilot

London’s congestion fee, for example, might be waived for shared rides. We know that consumers care about the price, but we’re also finding that once passengers get into a shared ride they actually enjoy meeting new people and being the... View Details
Keywords: Jen McFarland Flint; Motor Vehicle and Parts Dealers; Retail Trade
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

crunching. Acxiom, say analysts, has constructed the world's largest consumer database. Nearly 25,000 servers track data on 700 million consumers worldwide, including most US consumers, assembling... View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
  • 01 Dec 2008
  • News

Back to the Future

Regarding a proper role for government, Reinhardt believes that a fuel tax would make the externalities involved and the cost of driving directly visible, with consumers demanding more fuel-efficient cars as a result. As for the new... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing; Oil and Gas Extraction; Mining
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

quick: By the end of this year, McDonald’s expects mobile ordering to be available at all its 14,000 locations in the United States, and the self-service kiosks in 2,500 locations. Karavites had seen these technologies previewed at... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

Illustration by Istvan Banyai Since 2006, Gazelle has offered consumers an answer to the question of what to do with their old electronic devices when they upgrade: Sell them to us. Customers can go to Gazelle's website; get a price for... View Details
Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Information; News, Library, Internet, and Other Services; Information; Retail Trade
  • 25 Aug 2022
  • News

Full Stream Ahead

the digital revolution. With a smartphone in every pocket and the equivalent of what you’d spend on a CD, consumers can buy a month of access to a wide world of streaming options. And while the global economy contracted by 6 percent in... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Dec 1999
  • News

A Class Act

and leading to segmentation of the notes in 1991. Thus, for the past eight years, three versions of the notes have been published and sent to the appropriate classes. Technology may soon come to the rescue, however. At present, alumni may... View Details
Keywords: Nancy O. Perry
  • 27 Jul 2015
  • News

Will Samsung Pay Pay Off?

Keywords: mobile pay; Samsung; Apple; Google; Telecommunications; Information
  • 01 Apr 1998
  • News

Sparking Internet Commerce

and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual privacy... View Details
Keywords: Garry Emmons
  • 01 Apr 2001
  • News

Beyond the Rim: New Paths to Success in Asia

Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan Edwin Yu: Bidding on the Future Khoo Teng Chye: Technology Turnaround in Singapore Jimmy Lai Chee-ying: Rags, Riches, and Risk William K.L. Fung (MBA 1972): E-Commerce and... View Details
Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services
  • 01 Mar 2005
  • News

Better Care at Lower Cost

As the opening presenter at the two-day conference, sponsored by the HBS Health Industry Alumni Association, Christensen made the case for how disruptive innovation could give consumers access to simpler, less expensive, quality care.... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Feb 2000
  • News

The Future Is Now: 21st-Century Business Pondered at HBS Forum

the worlds of technology and e-commerce gathered for the daylong "CEO Millennium Forum," an event jointly sponsored by HBS, Microsoft, Forrester Research, and the Wall Street Journal. The forum was also the subject of an hourlong... View Details
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

handling and has the least number of consumer complaints per passenger filed with the U.S. Department of Transportation. It gets its planes in and out of the gate faster than other major U.S. airlines and serves more passengers per... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 31 Mar 2011
  • News

Building an Online Swap Shop

the holidays. He also recalled how the idea for thredUP came to him at HBS. “The original concept for how to deal with two-sided marketplaces, which is what thredUP is, came from HBS associate professor Andrei Hagiu’s Strategy & View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Sep 2006
  • News

Faculty Books

Corporate Information Strategy and Management by Lynda M. Applegate, Robert D. Austin, and F. Warren McFarlan (Irwin/McGraw-Hill) This extensive collection of HBS cases devoted to IT gives an overview of contemporary information systems and View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 30 Sep 2024
  • News

The Making of a Streaming Sensation

over the past seven years or so. But the audience still has a voracious appetite for great content. There's this sort of consumer expectation that they're always going to be served up something special, something surprising, something... View Details
  • 01 Dec 2020
  • News

In Review

those with no experience get ready (thank heavens for the early investments we made in HBX, now HBS Online). Our IT team did wonders to get everyone the technology and connectivity to teach, learn, and work from home. Staff across the... View Details
  • 12 Jul 2011
  • News

Phone Fun

“Mobile phones are becoming more, not less relevant,” he observed in Campaign, noting that the devices are such a mainstay of modern culture that young consumers will find a way to afford them, even during economic downturns. A key... View Details
Keywords: Telecommunications; Information; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Dec 2020
  • News

The Digital Transformation Of Health Care

leaders have the knowledge and insight needed to tackle critical issues facing business and society—including those pertaining to our health and well-being. Digital Health Care: Empowering Consumers A New Approach to Contact Tracing... View Details
  • 01 Jun 2001
  • News

Q&A: Donna Dubinsky

in the hearts of consumers more quickly than camcorders, personal computers, or cell phones. In the Palm, Dubinsky and her colleagues created a sleek, portable tool that can be “synced” with a desktop computer to store information such as... View Details
Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information
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