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    CBS: Unplugging at Night

    View Details
    • 22 Jun 2015
    • News

    How To Stop Working All The Time And Get More Done

    • November 1999 (Revised February 2002)
    • Case

    Family Feud (A): Andersen v. Andersen

    By: Ashish Nanda and Scot H. Landry
    Traces the history and development of consulting within Andersen and the history of the schism between Arthur Andersen and Andersen Consulting. Ends with the two units seeking external arbitration of their dispute. View Details
    Keywords: Organizational Design; Corporate Governance; Conflict and Resolution; Consulting Industry
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    • January 1997 (Revised February 1998)
    • Case

    Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp.

    By: Rosabeth M. Kanter and Thomas Dretler
    A consulting firm specializing in diversity and organizational change assists an 18,000-employee bank with a massive culture change effort. View Details
    Keywords: Change; Size; Organizational Change and Adaptation; Organizational Culture; Diversification; Consulting Industry; Consulting Industry
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      Ria Sen

      Ria is a JD/PhD student at Harvard Law School and Harvard Business School. At HLS, she was a John M. Olin Fellow and the winner of the 2021 Victor Brudney Writing Prize. She previously studied Economics and Mathematics at Columbia University, where she was nominated... View Details

      • November 1999 (Revised May 2001)
      • Case

      AGENCY.COM (A): Launching an Interactive Service Agency

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Having recently launched one of Silicon Valley's first start-ups, cofounders Chan Suh and Kyle Shannon ponder whether their interactive consulting firm is prepared to bid for work from a very large client. View Details
      Keywords: Business Startups; Internet and the Web; Problems and Challenges; Business Strategy; Decision Making; Entrepreneurship; Consulting Industry; Consulting Industry
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      • June 2016
      • Case

      Career at a Crossroad: Akhil and Roopa

      By: Noam Wasserman
      Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
      Keywords: Technological Innovation; Opportunities; Decision Choices and Conditions; Business Startups; Green Technology Industry
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      • August 2011
      • Supplement

      Career at a Crossroad: Packing Up

      By: Noam Wasserman and Lisa Brem
      Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
      Keywords: Business Startups; Technological Innovation; Job Offer; Personal Development and Career; Opportunities; Technology
      Related
      • 03 Jun 2025
      • Blog Post

      Alumni Career Video | Lindsay Muller (MBA 2024)

      coaching in her pivot from consulting to health care, from early career planning to managing the strategic yet introspective process of navigating multiple offers. Discover more career stories and perspectives in our full alumni video... View Details
      • July 2021 (Revised February 2022)
      • Case

      Mary Kay Inc.: Enriching Women's Lives while Embracing Change

      By: Elie Ofek, K. Shelette Stewart and Julia Kelley
      In December 2020, Mary Kay Inc. Chief Marketing Officer Sheryl Adkins-Green considered several strategic dilemmas. Founded in 1963 by Mary Kay Ash, Mary Kay was a direct sales company whose Independent Beauty Consultants purchased its beauty and cosmetics products at... View Details
      Keywords: Advertising Campaigns; Demographics; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Marketing; Product Positioning; Social Marketing; Salesforce Management; Organizations; Mission and Purpose; Organizational Change and Adaptation; Innovation and Invention; Innovation Strategy; Competition; Competitive Strategy; Competitive Advantage; Beauty and Cosmetics Industry; North and Central America; United States; Europe; Asia; Texas
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        Roy D. Shapiro

        Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

        • 16 Jun 2015
        • News

        3 Secrets to Scaling Your Business

        • Career Coach

        Abhishek Avinash Gore

        Before HBS, Abhishek was a consultant (Bain), and strategy & operations manager (Abbott). For his internship, he recruited across tech & consulting roles. He specializes in: 1) Pivoting into... View Details
        • November 1999 (Revised June 2000)
        • Case

        AGENCY.COM (B): Managing Rapid Growth

        By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
        AGENCY.COM continues on its path of rapid growth, emerging as a leading interactive consulting firm. Its growth leads to new challenges related to the integration of diverse operations and the financing of future growth. View Details
        Keywords: Growth Management; Problems and Challenges; Entrepreneurship; Internet; Consulting Industry
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        • October 1986 (Revised July 2010)
        • Case

        Karen Leary (A)

        By: Linda A. Hill
        Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
        Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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        • November 2021 (Revised January 2022)
        • Case

        KFA, Inc.: Building the Future

        By: Lynda M. Applegate and Elizabeth M. Adams
        In 2021, Greg Bush, Jr., owner, president, and CEO of KFA, Inc. is working with his leadership team to plan for the future. KFA provides consulting services on software and project management needs for infrastructure projects. Bush and his team have just debuted a new... View Details
        Keywords: Small Business; Communication Technology; Developing Countries and Economies; Growth and Development Strategy; Infrastructure; Consulting Industry; Consulting Industry; Chicago; United States
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        • Career Coach

        Rich Schneider

        Rich (HBS’74) has been a Career Coach since 2009 and works with both students and alumni. He retired from a 35 year career in management consulting that year and is presently active in several capacities: Partner in Sage Partners, a... View Details
        Keywords: Consulting; Consulting; Consulting; Consulting; Consulting

          Trang Nguyen

          Trang Nguyen is a student at the Ph.D. Business Administration program jointly offered by Harvard Business School and Harvard Graduate School of Arts and Sciences.

          Trang is interested in research at the intersection of corporate governance... View Details
          • 25 Apr 2014
          • Video

          Emile Bellott - Making A Difference

          • March 2022
          • Supplement

          Transforming Kimball International, Inc. (B)

          By: Lynn S. Paine and Will Hurwitz
          Supplements the (A) case. View Details
          Keywords: Board Of Directors; Board Committees; Board Decisions; Board Dynamics; CEO Compensation; CEO Succession; Compensation Committee; Compensation Consultants; Compensation Design; Compensation Mix; Corporate Purpose; COVID-19; ESG; Furniture; Furniture Industry; Manufacturing; Midwest; Pandemic; Purpose; Spin-off; Strategic Change; Strategic Decisions; Strategic Evolution; Target-setting; Executive Compensation; Family Ownership; Governance; Restructuring; Strategy; Transformation; Manufacturing Industry; United States
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