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- Faculty Publications (56)
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- All HBS Web (385)
- Faculty Publications (56)
- 13 Jan 2021
- News
Stress Test
lock, but the company soon expanded its focus to B2B sales in the health care sector. Its clients now include sites responsible for COVID-19 testing and vaccine distribution, which require both security and... View Details
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
for three key reasons: One, they tend to have unusually familiar relationships with their clients, whom they see repeatedly throughout the year. Two, a client sitting still for a haircut is a captive audience. Three, while there is a... View Details
Keywords: by Carmen Nobel
- 18 Nov 2020
- News
Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar
some time networking. Webinar Tackles Race and Mass Incarceration Using Case Method Nearly 2.3 million individuals are currently locked up in U.S. prisons, jails, and detention centers. Of these, 60% are Black or Latinx. Why the mass incarceration, and why such... View Details
Keywords: Margie Kelley
- 01 Jun 2015
- News
Ask the Expert: The Kids Are All Right
only expected MPG to improve to 45 in that same span of time. When I’m advising clients across industries, leaders often ask how their corporate social responsibility initiatives will help them win... View Details
- 04 Apr 2023
- Blog Post
African American Student Union Spotlight on Tech
where I had confirmed my love for marketing but felt held back by my lack of business background. I studied Political Science as an undergrad, and my daily responsibilities focused on the "promotion" side of the function (i.e. social... View Details
- 02 Jun 2010
- First Look
First Look: June 2
fixed costs of changing prices. The latter predict unrealistically large responses of price changes to inflation for firms that do not frequently reduce their prices. Adjustment costs that depend on the size of price changes also raise... View Details
Keywords: Martha Lagace
- 11 May 2017
- News
Going with the Flow
her bachelor’s degree in 1983. Fisher spent five years at IBM, working with clients in health care, insurance, and defense. “I found I appreciated business in ways I never expected,” she says, “and probably have affected the health of... View Details
Keywords: Robert S. Benchley
- 02 Feb 2021
- Blog Post
Finding My Focus in Health care Amidst a Global Pandemic
biotechnology and health-tech companies. After about a year and a half, I went to work at one of JPM’s clients to build their Growth Strategy team. After an interesting first several months, I found myself testifying as a whistleblower to... View Details
- Web
2018 Symposium - Race, Gender & Equity
press). Her current focus is on dignity and ethics of care as experience and practice in leading change. Diane Forbes Berthoud Diane Forbes Berthoud, Ph.D. is the Assistant Vice Chancellor, Equity, Diversity, Inclusion at the University of California, San Diego, where... View Details
- 13 May 2002
- Op-Ed
A Cure for Enron-Style Audit Failures
past five decades, accountants have changed from watchdogs to advocates and salespersons. Auditing has become one of a number of services, including consulting and tax advice, in which accountants "sell" creative tax avoidance and financing structures.... View Details
- 08 May 2019
- Blog Post
Top-Notch Talent Begets Top-Notch Talent
finance. By the end of 2016, people were asking about finance.” In response to this constant market demand, Cheney decided to hire a partner with recruiting experience in finance. She met Lesley Finer in the spring of 2016 through a... View Details
- Web
The Arts of Communication - Course Catalog
client or audience ample time to find another speaker, make other arrangements, or cancel the event. If for some reason a student must miss a class when their peers deliver speeches, they are expected to watch the class video and send... View Details
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
its contracts with ICE, and with other clients who directly enable ICE,” the message said. “As the people who build the technologies that Microsoft profits from, we refuse to be complicit. We are part of a growing movement, comprised of... View Details
- 12 Mar 2024
- Blog Post
IFC India: Electric Mobility in India
a current count of 280 million 2-wheelers in India – a number projected to rise to 400 million in the next decade –, this category is responsible for the highest automotive emissions in the country. To achieve decarbonization in India, a... View Details
- 05 Jan 2017
- Blog Post
Crossing the River: The HBS/HKS Joint Degree Program
Nonprofits, and The Role of Government in Market Economies. For my MPP capstone exercise, I tapped into interest generated by the HKS Government Performance Lab and focused on the burgeoning Pay For Success movement. Working in partnership with a View Details
- 19 Jul 2011
- First Look
First Look: July 19
response to, varying market conditions. However, while the problems of balance-sheet liability and revenue recognition, and the related problems of income statement presentation, can be resolved by the application of DV/RV reasoning, this... View Details
Keywords: Sean Silverthorne
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
care providers such as doctors and hospitals placing profits before client needs (David Stahl, John Van Slyke, Roger Chen, Jan Fersing, Hugh Quick, among others); the agency problem separating payers such as individuals, businesses, and... View Details
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
Bearing full responsibility for a company's success or failure, but being unable to control most of what will determine it. Having more authority than anyone else in the organization, but being unable to wield it without unhappy... View Details
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
Cultural differences can influence business negotiations in significant and unexpected ways, as many a hapless dealmaker has learned. In some cases, it's a matter of ignorance or blatant disrespect, as with the American salesman who presented a potential Saudi Arabian... View Details
Keywords: by James K. Sebenius
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
describes the troubling experiences of a young man, Jerry, in his first real job. Jerry sells insurance to the poor on behalf of a large, faceless organization. The insurance he's selling is bogus and he knows it. His impoverished clients... View Details
Keywords: by Martha Lagace