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  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

openly carry firearms into its stores Ask Congress to increase background checks and consider an assault rifle ban The decision was expected to reduce Walmart’s share of ammunition sales in the United States from 20 percent to 6 percent.... View Details
Keywords: by James Heskett; Retail
  • 23 Dec 2013
  • Research & Ideas

Just How Independent are ‘Independent’ Directors?

unique case, with most of its companies owned by either the state or large families, and lacking checks and balances such as shareholder voting and class action lawsuits that, in the United States and Europe, can help control companies'... View Details
Keywords: by Michael Blanding
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

panelists explored the benefits and potential pitfalls of "venture philanthropy," the term for applying the techniques of venture capitalists in funding nonprofits and other socially focused organizations. The model differs from traditional grant-giving in... View Details
Keywords: by Carmen Nobel; Financial Services
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

mail messages with them and checked Bain's "people finder" database for more contacts. Eventually she connected with nine partners and several managers who had developed growth strategies for financial services institutions. She... View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

and similar. These stores had few customers and did little business, but were open long hours, often seven days and six nights. These stores were obviously short of help, shelves were poorly stocked. What carriages were on hand were usually out in the parking lot. Only... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

benefits from regulatory and enforcement agencies if something goes amiss. For example, showing that a firm took pains to educate employees on legal regulations can potentially reduce fines by up to 95 percent. Ideally, the code of ethics goes beyond just View Details
Keywords: by Michael Blanding
  • 24 Mar 2014
  • Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

liberal. To double check, the researchers ran the numbers excluding Scandinavia and found they still held up. “The idea that language affects a business strategy is pretty fundamental to our results” Furthermore, they performed a unique View Details
Keywords: by Michael Blanding
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

clicked on search ads and became customers—with an increase of 5 million display ad impressions resulting in an additional 20 checking account applications through search after about five weeks. Based on that finding, one might predict... View Details
Keywords: by Michael Blanding; Advertising
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

book of five years ago, Blue Ocean Strategy, to check my recollection of what the authors had to say about the role of the customer in fashioning a strategy that would enable an enterprise to escape from red, blood-strewn, competitive... View Details
Keywords: by Jim Heskett; Technology
  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

work." He would address the issue by: (1) (greeting) "all immigrants with a social security card" (implying payment of taxes, Medicare, etc.) and (2) requiring employers to "pay immigrants with check or automatic bank... View Details
Keywords: by Jim Heskett
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general perception that... View Details
Keywords: by Working Knowledge editors
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

clothes at a retailer, or checking into a flight at an airport-and in which NCR software would register the transactions, securely store and process the data, and use the transaction information to help NCR customers efficiently manage... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

compare prices over the web irons out cross-border price differences and expands trade. A poor farmer in India can check commodity prices on the Internet before he sells his crop to the local buyer. Thanks to a progressive decline in data... View Details
Keywords: by John Quelch; Advertising
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

this a scam?' For us, the most important thing we've done is build trust with the community," said James DeJulio, co-founder and chief product officer of Tongal. "Our marketing strategy was to pay people as fast as we possibly could. If you win $1,000 for your idea, we... View Details
Keywords: by Dina Gerdeman
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

scientists and engineers about their latest ideas; visiting production facilities and service centers to check on quality and customer support. That means far less time holding lengthy business reviews in their conference rooms or having... View Details
Keywords: by Bill George
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

analyze the complexities of disease management and check all avenues for potential business opportunities. The participants, almost all of them health professionals, sorted through the risks and benefits of disease management for... View Details
Keywords: by Martha Lagace; Health
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

separating these two roles is vital for maintaining balance in the boardroom. Companies that fuse the roles of CEO and chairman collapse the governance triangle, undermining the system of checks and balances that is essential to... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 04 Apr 2011
  • Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

Medicare recipients who are admitted to a hospital end up back at the hospital in less than a month. Studies have shown that the frequency of those repeat stays could be reduced drastically if a doctor or nurse followed up with patients a week or two after View Details
Keywords: by Carmen Nobel; Health
  • 19 Jul 2006
  • Research & Ideas

Political Turmoil and Mexico’s Economy

regime. Similarly, a state governor could also try to renegotiate a deal—but Diaz was now strong enough to confront any individual governor." This self-interested system of checks and balances worked well enough that the Mexican... View Details
Keywords: by Julia Hanna
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

and obtaining his high school equivalency diploma. Blakeman went on to earn a business degree at Ohio State University, graduating with honors. However, he was rejected for the more than 80 positions he interviewed for after background View Details
Keywords: by Avery Forman; Employment
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