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- All HBS Web
(1,345)
- People (1)
- News (336)
- Research (339)
- Events (1)
- Multimedia (10)
- Faculty Publications (85)
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- 15 Apr 2013
- Research & Ideas
Solving the Search vs. Display Advertising Quandary
clicked on search ads and became customers—with an increase of 5 million display ad impressions resulting in an additional 20 checking account applications through search after about five weeks. Based on that finding, one might predict... View Details
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
book of five years ago, Blue Ocean Strategy, to check my recollection of what the authors had to say about the role of the customer in fashioning a strategy that would enable an enterprise to escape from red, blood-strewn, competitive... View Details
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
work." He would address the issue by: (1) (greeting) "all immigrants with a social security card" (implying payment of taxes, Medicare, etc.) and (2) requiring employers to "pay immigrants with check or automatic bank... View Details
Keywords: by Jim Heskett
- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general perception that... View Details
Keywords: by Working Knowledge editors
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
and similar. These stores had few customers and did little business, but were open long hours, often seven days and six nights. These stores were obviously short of help, shelves were poorly stocked. What carriages were on hand were usually out in the parking lot. Only... View Details
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
regulation should be there.... Keeping 'excess' in check is an appropriate response by a civilized society." As Edware Hare put it, "Forget 'nudging.' We need to replace self-indulgence with self-restraint ... better education... View Details
Keywords: by Jim Heskett
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
two partners, saying the partner could choose to keep the entire amount or give some of it back. Meanwhile, participants were told that one of the partners used willpower to resist checking out social media sites while working, and the... View Details
Keywords: by Michael Blanding
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
recent years. Says Kominers, “It’s always nice when your research checks out with the view outside your window.” Research into action While their study didn’t necessarily look at the causes of development, Kominers says it’s a fair... View Details
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
a mental note to check with his new PR staff sooner rather than later about this "Veronica Perez" person. Thus began Jim Barton's first day as the new CEO of Santa Monica Aerospace. Reprinted by permission of Harvard Business Review... View Details
- 28 Feb 2011
- Research & Ideas
The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior
sheets with participants' self-reported performance." The students learned that they would each receive a Scrabble dictionary to check their work, after which they would fill out an answer sheet to report their performance. But... View Details
Keywords: by Carmen Nobel
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
that, donating a portion of their stimulus checks to food banks or to friends who are out of work. Some are helping others in non-financial ways, including recovered coronavirus patients donating plasma to help the sick. “During this... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
have included divergent takes on such topics as: Ep 16: Is the Job of the Presidency Too Big for One Person to Lead effectively? Moon: “A corporation is designed to enable the company to be led, whereas when you look at the presidency, we've set up a system of View Details
- 08 Apr 2015
- What Do You Think?
Are Technology Companies Ripe for Disruption?
It did it by providing simple and inexpensive solutions to everyday problems. Initially it solved a problem in Scott's family of balancing the checkbook. Intuit is said to have been the 47th software company to address the problem. It did it by using as a metaphor the... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
training." Doug Garr proposed that "Medical schools should require a month of 'learning' where students become patients and actually get checked into hospitals." As Cheri Thomas put it, " I do not see the cost-benefit... View Details
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
stores, schools, and other food-handling establishments, checking whether they adhere to public health regulations. The rules are strict. Food businesses where serious violations are found must clean up their acts quickly or risk being... View Details
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often sell out and rates skyrocket, a... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
error. With hand-written prescriptions, the error could easily make it all the way to the pharmacist, who would check on it with the physician. "That requires more time and resources to get to the right answer," Huckman says. Though... View Details
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
these actions actually translate into dollars and cents." That answer usually stops budget increases in their tracks; soon after, social efforts become just another box to check in the company's marketing manual. In the second instance,... View Details
- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
couple of decades, however, there's been growing pressure to separate the two jobs in the interest of more effective checks and balances. This comes mostly from the big state employee pension funds like CalPERS, some of the big union... View Details
Keywords: by Jim Aisner
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
Some came to obtain consent for new capital expenditures, others for personnel decisions, and others on matters as mundane as whether to host a client conference. They had lost confidence that they understood the CEO's expectations, so they wanted to View Details