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  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

Click HereIndependent bookstores provide a story of hope by focusing on core values that include community, curation, and convening. (Video by Amelia Kunhardt) When Amazon.com burst onto the nascent online retail scene in 1995, the future seemed bleak for... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

For restaurateurs, receiving a Michelin star can be a mixed blessing. Certainly it's a rare and celebrated honor—the French company bestows its one-, two-, and three-star ratings only to a select few restaurants worldwide. However, a star begets expectations of... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 19 Jun 2013
  • Research & Ideas

Analyzing Institutions to Solve Big Problems

The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are relevant to practical... View Details
Keywords: by Carmen Nobel & Anna Secino
  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

be disastrously distracted by seemingly innocuous factors — and how distractions can be avoided. This excerpt from the book's introduction describes how three different sets of forces sidetracked Gino's husband during a recent trip to Dubai. - View Details
Keywords: Re: Francesca Gino
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