Buying Process - Publications - Faculty & Research

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details

Keywords: by Robert S. Kaplan & David P. Norton

02 Mar 2015
News

To Market, To Market

difference to the entire region. You can see the prosperity returning to the villages.” The impacts of this prosperity have been significant. A local credit union has replaced an abusive loan-shark system; farmers (mostly women) have learned how to View Details

Keywords: Margie Kelley; Agriculture; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

consumers who used to be loyal department store customers. "I think department stores are in the process of significant change," said Pat Chadwick, senior vice president of northeast regional stores for Bloomingdale's, at a... View Details

Keywords: by Julie Jette; Retail

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations who affect the value-delivery... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

21 Jun 2017
Blog Post

Agricultural Investing: Where Boots Meet Suits

investment standpoint, the cost of emissions and resource scarcity, particularly water, is largely yet to been priced in, and I believe there are plenty of strong buying opportunities in many markets. Real assets, such as farmland, can... View Details

Keywords: Manufacturing

09 Feb 2016
News

Providing the Care That Seniors Need

and raising a family, and becoming a caregiver to an aged parent. “Through that process I began to look at what was available in the marketplace for the aged who had cognitive disorders like dementia, but also the aged in general, and I... View Details

24 Sep 2014
Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

our bets, or buying insurance, or educating ourselves about the risks so that we can make better-informed decisions in the future. We use these approaches because they work. And in dealing with climate change we would have more sensible... View Details

Keywords: by Forest Reinhardt; Energy; Utilities

29 Feb 2000
Research & Ideas

Whence IT Value?

they were unproductive and after which they started carrying their weight? That seems unlikely. Observers of this phenomenon have advanced three more-plausible explanations about the recent confluence of IT and productivity. The first is that the incredible recent... View Details

Keywords: by Andrew McAfee

02 Feb 2004
What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

down to being an approachable leader." But "once a decision is made ... public criticism of that particular decision should be actively discouraged ... ." As Ina Ferber put it, "… it is important to avoid groupthink during a decision-making... View Details

Keywords: by James Heskett

Web

Financial Management of Smaller Firms - Course Catalog

https://courseware.hbs.edu/video/?v=0_cteitfd6 Course Content and Organization The course first focuses on how to buy a small business. We begin with the case of two HBS MBAs who chose to purchase a small business using a search fund... View Details

28 Jun 2011
First Look

First Look: June 28

straightforward processing to update prices, while the other set requires more complicated analyses to incorporate the same piece of information into prices. We document substantial return predictability from the set of easy-to-analyze... View Details

Keywords: Sean Silverthorne

30 Nov 2009
Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

could still purchase an entire album. But consumers found more value in cherry-picking favorite tunes for much less money. Fans of Strawberry Alarm Clock, for instance, could buy the 1960s hit Incense and Peppermint while easily avoiding... View Details

Keywords: by Sean Silverthorne; Music

Web

Evaluating a Sponsorship Offer? | MBA

first year and decide to decline in your second year, you will not qualify for need-based scholarship funds. Repayment options often change dramatically if you choose not to return to your sponsor after graduation. You cannot use student loans to refinance or View Details

29 Feb 2024
Blog Post

IFC India: JSW Steel and Cement and the Quest to Capture Carbon in Hard to Abate Sectors

to different players in this quest. From incumbents in traditional businesses revamping processes and technologies to account for emissions to startups creating new solutions to existing challenges such as agriculture, mobility and waste... View Details

30 Nov 2021
News

Cold Calculations

Arctic Ice Project is ready to scale. “It’s time for us to put our foot on the accelerator,” Payne observes. The Arctic Ice Project recently hired a new executive director and is in the process of expanding its board. Fundraising is key... View Details

13 Feb 2006
Research & Ideas

Turning High Potential into Real Reward

compelled to buy." They have a keen idea at the very beginning of the venture who their ideal customer is and what the ideal product is that they need to deliver. Then, they work back from that point in the future to the present, picking the customers who will... View Details

Keywords: Re: Joseph B. Lassiter; Consumer Products

26 Aug 2009
Op-Ed

Where Cash for Clunkers Ran Off the Road

prenegotiated with dealers to do so. And, now the promotion is over, expect year-on-year sales to be lower than they would have been because so much consumer demand has been concentrated in the promotion period. And were these C4C sales helping poor people trade in... View Details

Keywords: by John Quelch; Auto

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details

Keywords: by Frank V. Cespedes

22 Mar 2011
First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and Human Decision... View Details