Business Analytics - Publications - Faculty & Research

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities... View Details

Keywords: by Staff; Energy; Utilities

February 2001
Case

PlanetFeedback: The Voice of One ... The Power of Many (A)

By: James L. Heskett

The management of PlanetFeedback in proposes a merger with Intelliseek. Their goal is to create a comprehensive C2B and B2B business focused on the generation and analysis for business clients of consumer feedback data via the Internet, Planet Feedback's board of... View Details

Keywords: Mergers and Acquisitions; Decisions; Information Management; Analytics and Data Science; Business Strategy; Internet and the Web; Information Technology Industry

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23 Nov 1999
Research & Ideas

Bringing the Environment Down to Earth

Those problems can all be overcome. If executives bring to environmental decision making the same kind of optimism, opportunism, analytic thinking, and openness that they instinctively bring to bear on other View Details

Keywords: by Forest Reinhardt

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

must constantly attend to both top and bottom lines by launching new products, services, and experiences consistently. Leaders from software-as-a-service (SaaS) business models, for example, described how delivering at the price points... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

faster decisions. Big data analytics also allow businesses to improve their operations and efficiency, explore other new waves of big data use opportunities, and eventually exploit new sources of competitive... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

Target was awash in customer data from these online sales, but to make sense of it, the company needed to bring in the right people. Paritosh Desai joined Target in August 2013 as vice president of business intelligence, analytics, and... View Details

Keywords: by Dina Gerdeman; Retail

05 Aug 2002
Research & Ideas

Understanding the Process of Innovation

Michael Collins is looking to diversify. His company, Big Idea Group, currently produces only children's toys, but he thinks his process for discovering, refining, and bringing ideas to market can work in other niches. As the Harvard View Details

Keywords: by Loren Gray

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

little weird," says Donald K. Ngwe, an assistant professor in the Marketing unit at Harvard Business School. "Why don't companies just sell this merchandise closer to their customers? Why do some companies have a lot of outlet... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

that fund young businesses are owned by Black or Hispanic founders and partners, traditionally the most likely source of capital for minority business ventures, says Josh Lerner, the Jacob H. Schiff... View Details

Keywords: by Pamela Reynolds; Financial Services

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

Government leaders rushing to contain the COVID-19 pandemic in March gave companies little time to shift to an all-virtual workforce. Ready or not, many businesses had to become more digital. But true digital transformation takes far more... View Details

Keywords: by Danielle Kost

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

that workers—even those who lack traditional hiring credentials—should be selective about where they work. And companies looking to attract, retain, and grow talent should make sure they’re giving their workers opportunities to advance, says Harvard View Details

Keywords: by Pamela Reynolds

08 Oct 2012
Research & Ideas

The Immigrants Who Built America’s Financial System

establishing the struggling young country's financial system. In The Founders and Finance: How Hamilton, Gallatin, and Other Immigrants Forged a New Economy, Thomas McCraw, the Isidor Straus Professor of Business History Emeritus at... View Details

Keywords: by Julia Hanna; Financial Services; Banking

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

argues Timothy Butler, senior fellow and faculty advisor to Career and Professional Development Programs at Harvard Business School. His research focuses on career decision making. "It is more of a reflection, looking back over my 40... View Details

Keywords: by Dina Gerdeman

04 Jan 2022
Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better results, says Harvard View Details

Keywords: by Kristen Senz

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

new ability to collect and store an incredible amount of data. And that has made sales management a more complex job, requiring a level of analytical and business acumen that wasn’t needed 20 years ago.... View Details

Keywords: by Dina Gerdeman

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

Deflategate, the pro football controversy that spawned a media frenzy, Twitter war, even a presidential joke, has a new claim to fame as a Harvard Business School case study. At the heart of Deflategate is the question of whether the New... View Details

Keywords: by Roberta Holland; Sports

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

through the confusion to identify the next peak that the company should be moving toward? When they're not sure where they're going, how can they guide and inspire others? Grove, author most recently of Swimming Across (Warner Books, 2001), sat down with Harvard View Details

Keywords: by Walter Kiechel; Technology

25 Jul 2006
First Look

First Look: July 25, 2006

Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority executives at MTN, a South... View Details

Keywords: Sean Silverthorne

26 Jan 2015
Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

business operations, he settled on the field of health care as an area where he could really make a difference. "There is no lack of problems in health care, and I think that someone with a structured View Details

Keywords: by Michael Blanding; Health

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

Toxic workers aren’t just a pain in the rear; they’re also a pain in the bottom line, according to a new Harvard Business School working paper. Dylan Minor, visiting assistant professor of business... View Details

Keywords: by Roberta Holland

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