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  • All HBS Web  (1,520)
    • People  (4)
    • News  (492)
    • Research  (856)
    • Multimedia  (2)
  • Faculty Publications  (61)
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  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

A: Jim Heskett: One can only speculate on the sources of low job satisfaction. It could be a product of unmet expectations, possibly due to inadequate attention by firms to hiring, training, and subsequent management. Those entering the... View Details
Keywords: by Sean Silverthorne
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

T.J. Dermot Dunphy Professor of Business Administration. “We found that price-matching is not just a necessary evil; it can be a competitive tool and boost a company’s bottom line,” Ofek says. Ofek’s research Match Your Own Price?... View Details
Keywords: by Dina Gerdeman; Retail
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

they tend to remain silent, fearful that speaking up could put their careers at risk. “A CEO might be trying to execute this corporate strategy and everybody in the organization knows it’s off the rails, but no one wants to be the bearer... View Details
Keywords: by Dina Gerdeman
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

Female representation in movies has been consistently low, with women making up only 4.5 percent of directors and 14.4 percent of writers for top-grossing films. Worse, many women have endured sexual harassment and abuse. In October 2017,... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

down. And the results from our employee-satisfaction survey were high. In all the areas we could control, we moved the needle in the right direction. We actually had a pretty good quarter. Keep up the good work. The audience was stunned.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

general they don't work, and in fact can cause unethical behavior. What's the problem? A: I would say that we see current programs as limited, due to the limited attention given to bounded ethicality—or the ways in which good people do... View Details
Keywords: by Sean Silverthorne
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

Every month, another leader creates an onslaught of media coverage for being dishonest. Have we lost sight of the importance of leaders with integrity? Why do failed leaders get so much more attention than those who are doing things the... View Details
Keywords: by Bill George
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

“Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a great deal. At a time of rancorous divisions in American... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

they can sell. “At the same time, companies shouldn’t simply be saying, ‘You’re a great salesperson, and I’m sure you can manage.’ I do think sales managers must learn how to manage.” Setting up sales-to-management success Cespedes... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

places to open up shop; Alcácer says it's a mistake to allow low costs to completely override other factors. "You should not only think about whether there's a market there or cheaper labor," he says. "You also have to... View Details
Keywords: by Dina Gerdeman
  • 09 Feb 2016
  • First Look

February 9, 2016

conditions. Our results suggest that receiving funding affects firms' innovative behavior differently depending on the type of firm, where (1) peer-reviewed publications increased significantly more for SMEs and larger projects, (2) granted patents increased... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

to create social media, whose audiences voluntarily gave up their privacy. Facebook, LinkedIn, and Snapchat require you to sign in, making your identity known to the platform. Users’ interests can be inferred from the interests of their... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

says. "I often compare it to the heightened awareness you have when driving in a foreign city, where you will pay more attention to the road signs and traffic signs. It's this kind of heightened awareness and reflection about what I think... View Details
Keywords: by Michael Blanding
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

many types of innovation for the firms that experience them.” There’s also a second, less studied wave of damage, as competitors ramp up product development efforts to snap up displaced customers and... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

from people who have been traditionally hiring men,” explains Himabindu Lakkaraju, an assistant professor at Harvard Business School. “They review men and give high rankings to men, and then men are always showing up higher on the... View Details
Keywords: by Michael Blanding; Technology
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

will recognize that risk management is only part of the story and that the benefits of positive values go well beyond problem avoidance.— Lynn S. Paine In recent years, however, I have seen more attention being paid to the positive side... View Details
Keywords: by Carla Tishler
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

disinclined to conform to assumed gender stereotypes by working on beauty. The fashion industry, which is also huge, suffers from the same lack of attention from management researchers. Q: You write, "Beauty emerges as an industry which... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

Trust. Love. Belonging. These are not usually topics of conversation in the office, but if it were up to authors Frances X. Frei and Anne Morriss, these concepts would underlie our understanding of effective leadership. In their book... View Details
Keywords: by Kristen Senz
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

lobbies to keep foreign investment out. There are other aspects to openness, of course, than just FDI. Traditionally, India has been more open to ideas than has China, for instance. Q: How should a foreign entrepreneur size up the... View Details
Keywords: by Martha Lagace
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