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Publications

Publications

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  • All HBS Web  (824)
    • News  (351)
    • Research  (455)
    • Multimedia  (28)
  • Faculty Publications  (68)

Show Results For

  • All HBS Web  (824)
    • News  (351)
    • Research  (455)
    • Multimedia  (28)
  • Faculty Publications  (68)
← Page 13 of 824 Results →
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

brick-and-mortars, including Best Buy, Target, Staples, and Sears, will gladly match their online prices in-store if a customer asks for them. However, others, like Home Depot, Bloomingdale’s, and Macy’s, are usually quite firm about... View Details
Keywords: by Dina Gerdeman; Retail
  • Profile

Adriann Dolphin

occasion he could afford to buy something I was admiring. That feeling of anticipation stayed with me and inspires me to bring those same small joys to others through my career. Who is one person from your life that you admire the most... View Details
  • 22 Nov 2023
  • News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details
  • 21 Mar 2019
  • HBS Case

The Ferrari Way

comfortable car on the market, but the best combination of the two...” When Thomke, who teaches and writes about the management of innovation, received an email from Ferrari out of the blue asking if he wanted to study the company, he... View Details
Keywords: by Michael Blanding; Auto
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

the buying process and buying center but also in terms of the vastly different organizational resources and structures that are needed in each. Purchase this case:... View Details
Keywords: Martha Lagace
  • 01 Mar 2024
  • News

In My Humble Opinion: Role Model

that dictates your longevity in the field.” Bottom line: “More and more people of color are streaming content and buying tickets for productions with diverse casts. There’s a business case to be made for representation and inclusion.” Bit... View Details
Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

the defining characteristic of the best ones is courage to make bold moves that transform their businesses. Courageous leaders take risks that go against the grain of their organizations. They make decisions with the potential for... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

received wisdom that the American public would be reluctant to buy compact, fuel-efficient, and designed-for-safety cars. Ironically, some eight decades ago, Detroit had a notably powerful advocate for dissent and disagreement in... View Details
Keywords: by Garry Emmons
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details
Keywords: by Dina Gerdeman; Retail
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

years ago. Most markets are one-sided in nature—customers interested in buying running shoes, for example. But a multi-sided market involves more players—and each has its own interests to be served. Multi-sided markets are also... View Details
Keywords: by Sean Silverthorne; Technology
  • 01 Dec 2023
  • News

Case Study: Staking a Claim

Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

who came before you, but you accept the terms of the scene and add to it, rather than contradicting it. So, if the first player says, “Here’s an apple,” you shouldn’t reply, “That’s actually a small melon.” That might buy you a laugh, but... View Details
Keywords: by Francesca Gino
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

result in banks charging consumers multiple overdraft fees rather than just one, draining significant cash from people living at the edge of their means at a time when inflation is further reducing their buying power. "The misconception... View Details
Keywords: by Rachel Layne; Financial Services
  • 22 Sep 2023
  • News

Capital Connection

professional fix-and-flipper, someone accumulating a portfolio of single-family rentals, or somebody buying a 200-unit housing complex, strip mall, or small hotel. They often need capital in the $1 million range and up, with intentions of... View Details
Keywords: Margie Kelley; Real Estate
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

finding ways to reduce inequality to create a more just and equal society for all. In making decisions on how to best intervene, policymakers commonly rely on the Gini coefficient, a statistical measure of resource distribution, including... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • 19 Jul 2016
  • First Look

July 19, 2016

boutiques and department stores)? Should it open more physical stores or focus on e-commerce? Where should the Group focus its international expansion? How could it best leverage its operating platform to drive the profitability of its... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2023
  • HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

owners to concentrate many duplicative business operations, including manufacturing, in individual states where cannabis is legal. “In many of the places where it’s raised awareness, people can’t even buy the beverage due to state laws. ”... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

large or small); and what changes to make to pricing terms and product features. Purchase this case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806188 Best Buy Co., Inc.:... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

partnership. Just like a personal relationship may result in children, big financial decisions (like buying a house), running a household, etc., a cofounding relationship will force you to commit to how you will nurture employees, manage... View Details
Keywords: by Julia Austin
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