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Show Results For
- All HBS Web
(3,583)
- People (9)
- News (800)
- Research (2,129)
- Events (11)
- Multimedia (33)
- Faculty Publications (1,302)
- 17 Feb 2021
- Podcast
The value of knowing what you’re about: HR, diversity, and work-life balance
Self-awareness can be a strategic asset for businesses and individuals alike, says Edith Cooper. The former Goldman Sachs partner reflects on the evolution of the employer-employee relationship, the benefits of cultivating diversity and individuality, and how a new... View Details
- 2015
- Article
Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24
We analyze balanced scorecard data from a convenience store chain, Store24, during the implementation of an innovative, but ultimately unsuccessful, strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to... View Details
Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24." Journal of Management Accounting Research 27, no. 2 (2015): 39–65.
- 2006
- Book
Alignment: Using the Balanced Scorecard to Create Corporate Synergies
By: R. S. Kaplan and David P. Norton
Kaplan, R. S., and David P. Norton. Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston: Harvard Business School Press, 2006.
- 22 May 2008
- Working Paper Summaries
Testing Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24
- January–February 1996
- Article
Using the Balanced Scorecard as a Strategic Management System
By: Robert S. Kaplan and David Norton
Kaplan, Robert S., and David Norton. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review 74, no. 1 (January–February 1996): 75–85. (Reprint #96107.)
- Web
IFC India 2025: The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India - Blog - Business & Environment
Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business & Environment... View Details
- February 6, 2020
- Article
Should I Stay, or Should I Go? How to Balance American Rootedness and Wanderlust
By: Arthur C. Brooks
Brooks, Arthur C. "Should I Stay, or Should I Go? How to Balance American Rootedness and Wanderlust." Washington Post (February 6, 2020).
- 2004
- Chapter
The Role of Speaking Up in Work Life Balancing
By: A. Edmondson and J. R. Detert
Keywords: Work-Life Balance
- Article
Why Does Business Need a Balanced Scorecard? Part II
By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part II." Cost Management 11, no. 3 (May–June 1997): 5–10.
- February/March 1997
- Article
Why Does Business Need a Balanced Scorecard? Part I
By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
- 20 Feb 2015
- News
Revive the Balanced Scorecard for Your 21st-Century Startup
- 16 Apr 2020
- News
What Will Work-Life Balance Look Like After the Pandemic?
- Article
Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?
By: Robert Gibbons and Robert S. Kaplan
Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For example, after Kaplan-Norton proposed a balanced scorecard of both financial and non-financial measures, some envisioned its role only in... View Details
Keywords: Relational Contracts; Performance Measurement; Informal Management; Balanced Scorecard; Economics; Mathematical Methods
Gibbons, Robert, and Robert S. Kaplan. "Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?" American Economic Review: Papers and Proceedings 105, no. 5 (May 2015).
- Web
Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade
Commodities, Currencies, and Balancing of the Trade Deficit Augustine Heard & Co.’s formation occurred during the First Opium War (1839–1842). The conflict broke out between the United Kingdom View Details
- Article
Applying the Balanced Scorecard in Healthcare Provider Organizations
By: Syeda Noorein Inamdar and Robert S. Kaplan
Inamdar, Syeda Noorein, and Robert S. Kaplan. "Applying the Balanced Scorecard in Healthcare Provider Organizations." Journal of Healthcare Management 47, no. 3 (May–June 2002): 179–196.
- January 2025
- Supplement
Balancing Impact: Modeling the Future at British International Investment
By: Shawn Cole and Jonah Zahnd
Supplement to 225-047, “Balancing Impact: Modeling the Future at British International Investment.” View Details
- January 2025
- Supplement
Balancing Impact: Modeling the Future at British International Investment
By: Shawn Cole and Jonah Zahnd
Supplement to HBS Case No. 225-047, “Balancing Impact: Modeling the Future at British International Investment.” View Details
Cole, Shawn, and Jonah Zahnd. "Balancing Impact: Modeling the Future at British International Investment." Harvard Business School Supplement 225-076, January 2025.
- June 2024 (Revised August 2024)
- Case
Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard
By: Tatiana Sandino and Samuel Grad
Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details
Keywords: Balanced Scorecard; Restructuring; Training; Supply Chain Management; Distribution; E-commerce; Business Model; Business Plan; Decision Choices and Conditions; Marketing Strategy; Alignment; Brands and Branding; Negotiation; Joint Ventures; Strategic Planning; Salesforce Management; Competition; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; India
Sandino, Tatiana, and Samuel Grad. "Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard." Harvard Business School Case 124-107, June 2024. (Revised August 2024.)
- 2025
- Working Paper
Government-Brokerage Analysts and Market Stabilization: Evidence from China
By: Sheng Cao, Xianjie He, Charles C.Y. Wang and Huifang Yin
We show analysts at government-controlled brokerage firms serve as a market stabilization tool
in China. Using earnings forecasts from 2005–2019, we find government-brokerage analysts
issue relatively more optimistic—yet less accurate and timely—forecasts during... View Details
Keywords: Sell-side Analysts; Forecast Optimism; Forecast Accuracy; Government Incentives; Market Stabilization; Government Ownership; Coordinated Economies; Stocks; Forecasting and Prediction; Business and Government Relations; Emerging Markets
Cao, Sheng, Xianjie He, Charles C.Y. Wang, and Huifang Yin. "Government-Brokerage Analysts and Market Stabilization: Evidence from China." Harvard Business School Working Paper, No. 18-095, March 2018. (Revised March 2025.)