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Show Results For
- All HBS Web
(3,269)
- People (8)
- News (818)
- Research (1,870)
- Events (5)
- Multimedia (35)
- Faculty Publications (1,162)
- 2002
- Chapter
Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities
By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Employee Relationship Management; Customer Relationship Management; Business and Community Relations; Business and Stakeholder Relations
Kaplan, Robert S., and David P. Norton. "Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities." Chap. 2 in Partnering: The New Face of Leadership, edited by Larraine Segil, Marshall Goldsmith, and James Belasco, 9–33. New York: AMACOM, 2002.
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
my daughter (instead of thinking about the events that I’m missing). No kidding, I also try to plan as much as possible to be able to balance it all! And no procrastination! Most memorable quarantine moment: My daughter wanting her own... View Details
- February 6, 2020
- Article
Should I Stay, or Should I Go? How to Balance American Rootedness and Wanderlust
By: Arthur C. Brooks
Brooks, Arthur C. "Should I Stay, or Should I Go? How to Balance American Rootedness and Wanderlust." Washington Post (February 6, 2020).
- 17 Feb 2021
- Podcast
The value of knowing what you’re about: HR, diversity, and work-life balance
Self-awareness can be a strategic asset for businesses and individuals alike, says Edith Cooper. The former Goldman Sachs partner reflects on the evolution of the employer-employee relationship, the benefits of cultivating diversity and individuality, and how a new... View Details
- 13 Feb 2025
- Blog Post
IFC India 2025: The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India
across the country. The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India When you hear the phrase “coal-fired power plant,” what images come to mind? Smokestacks and plumes of soot? Coal dust and blackened equipment?... View Details
- Article
Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA
By: Ying-Chen Hsu, Cheng-Chi Chung, Hsuan-Shih Lee and H. David Sherman
The shipping industry is essential for the economic development of nations like Taiwan as a means delivering and receiving cargo. Shipping has been depressed since 2008 as a result of the financial crisis increasing pressure for the shipping lines to operate more... View Details
Keywords: Network Data Envelopment Analysis; Shipping Line; Centralized Approach; Cross-efficiency; Balanced Scorecard; Performance Evaluation
Hsu, Ying-Chen, Cheng-Chi Chung, Hsuan-Shih Lee, and H. David Sherman. "Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA." INFOR: Information Systems and Operational Research 51, no. 3 (August 2013): 130–141.
- Web
Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade
Commodities, Currencies, and Balancing of the Trade Deficit Augustine Heard & Co.’s formation occurred during the First Opium War (1839–1842). The conflict broke out between the United Kingdom and China in part over the transport and sale... View Details
- summer 2000
- Article
The Balanced Scorecard: A Strategic Management System for Multi-Sector Collaboration and Strategy Implementation
By: Robert S. Kaplan, Noorein Inamdar, Mary Lou Helfrich Jones and Rita Menitoff
Kaplan, Robert S., Noorein Inamdar, Mary Lou Helfrich Jones, and Rita Menitoff. "The Balanced Scorecard: A Strategic Management System for Multi-Sector Collaboration and Strategy Implementation." Quality Management in Health Care (summer 2000): 21–39.
- 19 Feb 2014
- News
The "Older" Entrepreneurs Secret Weapon
- January 2024
- Article
Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger
By: Chiara Farronato, Jessica Fong and Andrey Fradkin
Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We... View Details
Keywords: Platform Differentiation; Digital Platforms; Network Effects; Measurement and Metrics; Mergers and Acquisitions; Outcome or Result
Farronato, Chiara, Jessica Fong, and Andrey Fradkin. "Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger." Management Science 70, no. 1 (January 2024): 464–483.
- August 2017
- Article
The National Segmentation of Euro Area Bank Balance Sheets during the Financial Crisis
By: Antonio Colangelo, Domenico Giannone, Michele Lenza, Huw Pill and Lucrezia Reichlin
Colangelo, Antonio, Domenico Giannone, Michele Lenza, Huw Pill, and Lucrezia Reichlin. "The National Segmentation of Euro Area Bank Balance Sheets during the Financial Crisis." Empirical Economics 53, no. 1 (August 2017): 247–265.
- August 1998 (Revised June 2013)
- Case
Business Plan for Room For Dessert: Adding Unique Ingredients to Life's Balancing Act
By: Joseph B. Lassiter III and Michael J. Roberts
Summarizes the business plan for a concept restaurant focused on late evening dessert service as well as its subsequent rollout plan. View Details
Keywords: Business Strategy; Planning; Business Plan; Outcome or Result; Service Operations; Experience and Expertise; Service Industry; Food and Beverage Industry
Lassiter, Joseph B., III, and Michael J. Roberts. "Business Plan for Room For Dessert: Adding Unique Ingredients to Life's Balancing Act." Harvard Business School Case 899-008, August 1998. (Revised June 2013.)
- September 2011 (Revised November 2011)
- Case
CP Group: Balancing the Needs of a Family Business with the Needs of a Family of Businesses
By: William C. Kirby and Tracy Yuen Manty
As a second generation business leader, Chairman Dhanin Chearavanont took over the family agribusiness company and built it to become a major diversified conglomerate in Thailand and expanded the business in SE Asia and China. While growing the business, he and his... View Details
Keywords: Agribusiness; Plant-Based Agribusiness; Family Business; Business Growth and Maturation; Business Conglomerates; Family Ownership; Growth and Development; Agriculture and Agribusiness Industry; Thailand; China; Southeast Asia
Kirby, William C., and Tracy Yuen Manty. "CP Group: Balancing the Needs of a Family Business with the Needs of a Family of Businesses." Harvard Business School Case 312-059, September 2011. (Revised November 2011.)
- 31 May 2023
- News
Alumni Achievement Awards 2023
Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2023 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2023 recipients, and learn about past recipients.... View Details
- August 2017
- Comment
Comment on: "Dealer Balance Sheets and Bond Liquidity Provision" by Adrian, Boyarchenko and Shachar
By: Marco Di Maggio
Di Maggio, Marco. Comment on: "Dealer Balance Sheets and Bond Liquidity Provision" by Adrian, Boyarchenko and Shachar. Journal of Monetary Economics 89 (August 2017): 110–112.
- 20 Feb 2014
- News