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  • All HBS Web  (3,636)
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  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

perfume. As I researched this story, I realized both the huge size and the importance of this industry—and the remarkable paucity of authoritative literature about it. Or more precisely, while there are numerous books on various aspects... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

David and Goliath, the smart money is almost always on the giant. Rather, Quaker's failure can be put down to a fatal mismatch between brand challenge and managerial temperament. There was no such mismatch... View Details
Keywords: by John Deighton; Food & Beverage
  • March 2008
  • Article

Radically Simple IT

Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
Keywords: Design; Information Technology; Information Technology Industry
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Upton, David, and Bradley R. Staats. "Radically Simple IT." Harvard Business Review 86, no. 3 (March 2008): 118–124.
  • June 2007 (Revised January 2008)
  • Case

The Vanguard Group, Inc. in 2006 and Target Retirement Funds

By: Luis M. Viceira
The Vanguard Group is one of the largest asset managers in the U.S., with over $1 trillion in assets, ninety percent of which are mutual fund assets, and more than 12,000 employees at year-end 2006. Vanguard has built a strong reputation as the manager of reference for... View Details
Keywords: Asset Management; Investment Funds; Personal Finance; Brands and Branding; Retirement; Trust; Financial Services Industry; United States
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Viceira, Luis M. "The Vanguard Group, Inc. in 2006 and Target Retirement Funds." Harvard Business School Case 207-129, June 2007. (Revised January 2008.)
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details
Keywords: by Walter A. Friedman
  • 14 Jun 2016
  • First Look

June 14, 2016

the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors By: Reid, Erin and Lakshmi Ramarajan Abstract—People today are under intense pressure to be “ideal workers”—totally committed to their jobs and View Details
Keywords: Sean Silverthorne
  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

Arthur Brooks: Spirituality and philosophy This March, I returned from my fifth trip to Dharamshala, India, to work with His Holiness the 14th Dalai Lama. We held a conference on how leadership and happiness principles are entwined.... View Details
Keywords: by Dina Gerdeman
  • February 2015
  • Case

CLP: Powering Asia

By: George Serafeim, Rebecca Henderson and Dawn Lau
Richard Lancaster, taking over from Andrew Brandler, was the Chief Executive Officer (CEO) of CLP Holdings Ltd., one of the leading power companies in Asia, with operations in China, Southeast Asia, Taiwan, Australia, and India, and an energy portfolio spanning coal,... View Details
Keywords: Energy Generation; Environmental Sustainability; Goals and Objectives; Values and Beliefs; Growth and Development Strategy; Strategic Planning; Energy Industry; Asia; India
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Serafeim, George, Rebecca Henderson, and Dawn Lau. "CLP: Powering Asia." Harvard Business School Case 115-038, February 2015.
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

that these are the most difficult times in memory for many, if not most people. Parents struggle to balance the demands of remote work and homeschooling. Employees who live alone strain to stay focused while isolated from loved ones and... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • April 2014
  • Article

The Limits of Scale: Companies That Get Big Fast Are Often Left Behind. Here's Why.

By: Hanna Halaburda and Felix Oberholzer-Gee
The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network effects influence consumer decisions and affect companies' ability to compete. Strategists... View Details
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Halaburda, Hanna, and Felix Oberholzer-Gee. "The Limits of Scale: Companies That Get Big Fast Are Often Left Behind. Here's Why." Harvard Business Review 92, no. 4 (April 2014): 95–99.
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

to individual contributor and in one recent case, a CEO-founder sold their company and is now transitioning to a leader within a very large organization. In each of these cases, these were not overnight changes, but rather they were... View Details
Keywords: by Julia Austin
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

As chairman and CEO of the leading vaccine producer in the world, pharmaceutical giant Merck & Co., Ken Frazier has one of the highest-profile positions in global business. But Frazier, who is leading View Details
Keywords: by Staff; Pharmaceutical
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

Our work can literally make us sick. Long hours, impossible demands from bosses, and uncertain job security can take their toll on our mental and physical well-being, leading to stress-induced aches and pains and anxiety. In extreme... View Details
Keywords: by Michael Blanding; Health
  • April 2012
  • Article

Retail Doesn't Cross Borders: Here's Why and What to Do about It

By: Marcel Corstjens and Rajiv Lal
Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to... View Details
Keywords: Operations; Growth and Development Strategy; Globalization; Cross-Cultural and Cross-Border Issues; Local Range; Retail Industry
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Corstjens, Marcel, and Rajiv Lal. "Retail Doesn't Cross Borders: Here's Why and What to Do about It." Harvard Business Review 90, no. 4 (April 2012).
  • 04 Feb 2009
  • Working Paper Summaries

Unravelling in Two-Sided Matching Markets and Similarity of Preferences

Keywords: by Hanna Halaburda
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

The idea went mainstream in 2012, when Google’s Project Aristotle identified psychological safety as a key component in successful teams. Edmondson says the theory took on more urgency as organizations faced uncertainty and complexity... View Details
Keywords: by Kara Baskin
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

FatCamera In an interview with Harvard Business School Professor Teresa Amabile for a study on retirement, one man on the cusp of exiting his career spoke openly about how the... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 2009
  • Case

What People Want (and How to Predict It)

By: Thomas H. Davenport and Jeanne G. Harris
Historically, neither the creators nor the distributors of cultural products such as books or movies have used analytics -- data, statistics, predictive modeling -- to determine the likely success of their offerings. Instead, companies relied on the brilliance of... View Details
Keywords: Product Development; Creativity; Customer Satisfaction; Forecasting and Prediction; Markets; Business Model; Publishing Industry; Motion Pictures and Video Industry
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Davenport, Thomas H., and Jeanne G. Harris. "What People Want (and How to Predict It)." 2009.
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

  PublicationsRepublic of China at 60-An International Assessment Author:William C. Kirby Publication:Harvard University Asia Center, forthcoming An abstract is unavailable at this time. Publisher's Link: http://www.hup.harvard.edu/catalog.php?recid=31216 Let the Right... View Details
  • 2022
  • Book

Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well

By: Joseph G. Allen and John D. Macomber
For too long we’ve designed buildings that haven’t focused on the people inside—their health, their ability to work effectively, and what that means for the bottom line. An authoritative introduction to a movement whose vital importance is now all too clear, Healthy... View Details
Keywords: COVID-19; Buildings and Facilities; Health; Health Pandemics; Safety
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Allen, Joseph G., and John D. Macomber. Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well. Revised and updated edition, Cambridge, MA: Harvard University Press, 2022.
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