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Show Results For
- All HBS Web
(1,014)
- News (278)
- Research (532)
- Events (1)
- Multimedia (1)
- Faculty Publications (123)
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- 08 Nov 2016
- First Look
November 8, 2016
consulting, technology, and outsourcing company. This case describes the human resources and related activities necessary to deliver services to... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Porter’s Perspective: Competing in the Global Economy
interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also... View Details
Keywords: Re: Michael E. Porter
- 01 Jul 2008
- First Look
First Look: July 1, 2008
merger with a relatively small trust company, Canada Trust, which was known for exceptional customer service. To assuage the concerns of regulators, consumer groups, and newly acquired customers, TD Bank made several View Details
Keywords: Martha Lagace
- 10 Feb 2015
- First Look
First Look: February 10
between out-of-court restructuring and bankruptcy, and the costs of financial distress. At the level of public policy, the case also serves as a useful backdrop to discuss the... View Details
Keywords: Sean Silverthorne
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the time while... View Details
- 20 Dec 2016
- First Look
December 20, 2016
group behavior or evolutionary processes and can uniquely reveal non-linear dynamics and emergence—the process whereby local interactions aggregate into often surprising collective phenomena, such as spatial... View Details
Keywords: Carmen Nobel
- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining... View Details
Keywords: Martha Lagace
- 13 Jan 2020
- Research & Ideas
Do Private Equity Buyouts Get a Bad Rap?
acquisitions of public companies and private acquisitions of companies that were already private. In public-to-private deals, employment after acquisition falls by an average of 13 percent relative to... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
high point in his journalism career, Schwartz said, having written for such prominent publications as The New York Times, Newsweek, and New York magazine, Schwartz co-wrote what became a best-selling book,... View Details
- 17 Jun 2014
- First Look
First Look: June 17
Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations... View Details
Keywords: Sean Silverthorne
- 27 Sep 2018
- Research & Ideas
Religion in the Workplace: What Managers Need to Know
instead. Angry and hurt, the couple brought suit against Phillips with the Colorado Equal Employment Opportunity Commission, accusing him of violating the state’s anti-discrimination law, which prevents businesses that sell goods to the... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Customer Service Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can... View Details
Keywords: by Staff
- 20 Oct 2015
- First Look
October 20, 2015
transactions and vice versa. This paper examines how service quality, competition, and poverty are related to demand View Details
Keywords: Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Mylan, opposed the deal and sued Perry for alleged vote buying. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209097 Online Restaurant Promotions Harvard Business School Case 909-034 A variety of View Details
Keywords: Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured... View Details
Keywords: Martha Lagace
- 07 Feb 2017
- First Look
First Look at New Research: February 7
Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert community. However more recently public and... View Details
Keywords: Sean Silverthorne
- 11 Jul 2006
- First Look
First Look: July 11, 2006
King 806-166 Edison Schools, Inc., a pioneer in the for-profit management of public schools, demonstrates the challenges and opportunities related to private-sector involvement... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
Panama or private canal operator would have charged profit-maximizing rates and captured much of that surplus of itself. Under US public ownership, however, low tolls ensured that most of the surplus would... View Details
- 13 Oct 2015
- First Look
October 13, 2015
set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10%... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbs.edu/research/pdf/09-101.pdf Does Public Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Abstract We compare the quality of accounting numbers... View Details
Keywords: Martha Lagace