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Publications

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  • All HBS Web  (1,471)
    • News  (552)
    • Research  (615)
    • Events  (29)
    • Multimedia  (84)
  • Faculty Publications  (583)

Show Results For

  • All HBS Web  (1,471)
    • News  (552)
    • Research  (615)
    • Events  (29)
    • Multimedia  (84)
  • Faculty Publications  (583)
← Page 13 of 1,471 Results →
  • April 2022
  • Article

AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care

By: Ariel Dora Stern, Avi Goldfarb, Timo Minssen and W. Nicholson Price II
Despite enthusiasm about the potential to apply artificial intelligence (AI) to medicine and health care delivery, adoption remains tepid, even for the most compelling technologies. In this article, the authors focus on one set of challenges to AI adoption: those... View Details
Keywords: Artificial Intelligence; Medicine; Health Care and Treatment; Legal Liability; Insurance; Technology Adoption; AI and Machine Learning
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Stern, Ariel Dora, Avi Goldfarb, Timo Minssen, and W. Nicholson Price II. "AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care." NEJM Catalyst Innovations in Care Delivery 3, no. 4 (April 2022).
  • October 2022 (Revised December 2022)
  • Case

SMART: AI and Machine Learning for Wildlife Conservation

By: Brian Trelstad and Bonnie Yining Cao
Spatial Monitoring and Reporting Tool (SMART), a set of software and analytical tools designed for the purpose of wildlife conservation, had demonstrated significant improvements in patrol coverage, with some observed reductions in poaching and contributing to wildlife... View Details
Keywords: Business and Government Relations; Emerging Markets; Technology Adoption; Strategy; Management; Ethics; Social Enterprise; AI and Machine Learning; Analytics and Data Science; Natural Environment; Technology Industry; Cambodia; United States; Africa
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Trelstad, Brian, and Bonnie Yining Cao. "SMART: AI and Machine Learning for Wildlife Conservation." Harvard Business School Case 323-036, October 2022. (Revised December 2022.)
  • March 2025
  • Case

Niramai: An AI Solution to Save Lives

By: Rembrand Koning, Maria P. Roche and Kairavi Dey
Founded in 2017, Niramai developed Thermalytix, a breast cancer screening tool. Thermalytix used a high-resolution thermal sensing device and machine learning algorithms to analyze thermal images and detect tumors. Its patented solution leveraged big data analytics,... View Details
Keywords: Entrepreneurship; AI and Machine Learning; Technology Adoption; Health Care and Treatment; Innovation and Management; Entrepreneurial Finance; Business Strategy; Science-Based Business; Technology Industry; Health Industry; Asia; India; South Asia
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Koning, Rembrand, Maria P. Roche, and Kairavi Dey. "Niramai: An AI Solution to Save Lives." Harvard Business School Case 725-439, March 2025.
  • Forthcoming
  • Article

Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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Zhang, Shunyuan, and Das Narayandas. "Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment." Management Science (forthcoming).
  • 08 Oct 2024
  • News

Can an AI Chatbot Be Your Friend?

  • June 2025
  • Teaching Note

AI and Brand Management: Promises and Perils

By: Julian De Freitas and Elie Ofek
Teaching Note for HBS Background Note No. 525-021. View Details
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De Freitas, Julian, and Elie Ofek. "AI and Brand Management: Promises and Perils." Harvard Business School Teaching Note 525-062, June 2025.
  • 18 Apr 2025
  • News

Solving Three Common AI Challenges Companies Face

  • 12 Jun 2023
  • News

How AI Will Accelerate the Circular Economy

  • October 2024
  • Teaching Note

The Financial Times (FT) and Generative AI

By: Ramon Casadesus-Masanell and Jordan Mitchell
Teaching Note for HBS Case No. 724-410. View Details
Keywords: Strategy
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Casadesus-Masanell, Ramon, and Jordan Mitchell. "The Financial Times (FT) and Generative AI." Harvard Business School Teaching Note 725-405, October 2024.
  • January 2024
  • Background Note

Note on Generative AI for Business Students

By: Andrew Rashbass, Ramon Casadesus-Masanell and Jordan Mitchell
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Rashbass, Andrew, Ramon Casadesus-Masanell, and Jordan Mitchell. "Note on Generative AI for Business Students." Harvard Business School Background Note 724-411, January 2024.
  • 24 Jul 2024
  • News

Commentary: AI Can Democratize Venture Capital Access

  • 25 Jan 2024
  • News

6 Ways AI Could Disrupt Your Business

  • Feb 17 2022
  • Testimonial

Transform the Way you Think About AI

  • Working Paper

AI in Disguise—How AI-generated Ads' Visual Cues Shape Consumer Perception and Performance

By: Yannick Exner, Jochen Hartmann, Oded Netzer and Shunyuan Zhang
Generative AI’s recent advancements in creating content have offered vast potential to transform the advertising industry. This research investigates the impact of generative AI-enabled visual ad creation on real-world advertising effectiveness. For this purpose, we... View Details
Keywords: Digital Marketing; AI and Machine Learning; Advertising; Consumer Behavior; Advertising Industry
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Exner, Yannick, Jochen Hartmann, Oded Netzer, and Shunyuan Zhang. "AI in Disguise—How AI-generated Ads' Visual Cues Shape Consumer Perception and Performance." SSRN Working Paper Series, No. 5096969.
  • January 2025
  • Teaching Note

Generative AI and the Future of Work

By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 824-130. View Details
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Stanton, Christopher, and Shira Aronson. "Generative AI and the Future of Work." Harvard Business School Teaching Note 825-110, January 2025.

    Using Gen AI for Early-Stage Market Research - Harvard Business Review

    Generative AI, particularly large language models (LLMs), offers a promising new tool for early-stage market research by simulating customer responses to product concepts. This can allow companies to draw conclusions... View Details
    • 11 Sep 2024
    • News

    AI in the Classroom with Mitch Weiss

    • 13 Apr 2023
    • News

    How Generative AI Could Disrupt Creative Work

    • 01 Mar 2022
    • News

    Customer Experience in the Age of AI

    • 11 Oct 2024
    • News

    How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

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