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  • All HBS Web  (4,302)
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    • News  (900)
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Show Results For

  • All HBS Web  (4,302)
    • People  (13)
    • News  (900)
    • Research  (2,513)
    • Events  (13)
    • Multimedia  (6)
  • Faculty Publications  (1,446)
← Page 129 of 4,302 Results →
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

designed to focus on those challenges "horizontally"—across all the functions managers need to address from the original business plan through the first eighteen months of an organization's life.... View Details
Keywords: by John S. Rosenberg
  • February 2003
  • Teaching Note

Bush Boake Allen (TN)

By: Stefan H. Thomke
Teaching Note for (9-601-061). View Details
Keywords: Integration; Marketing Reference Programs; Disruptive Innovation; Management Teams; Internet and the Web; Business Model; Customer Relationship Management; Management Practices and Processes; Consumer Products Industry
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Thomke, Stefan H. "Bush Boake Allen (TN)." Harvard Business School Teaching Note 603-115, February 2003.
  • Web

Creating the Modern Financial System - Course Catalog

they evolved. The course is ideal for students who want to deepen their understanding of real-world finance. Course Organization and Objectives The course content covers pivotal financial developments in a diverse set of countries – but with a special View Details
  • 01 Dec 2013
  • News

HBX: Expanding Our Reach

business education and pedagogy.” — Professor Bharat Anand, HBX Faculty Chair The strategic focus of HBX centers on the potential for impact. For new audiences, this will equate to transformational educational experiences delivered around... View Details
Keywords: online learning; curriculum; News, Library, Internet, and Other Services; Information
  • March 2003
  • Background Note

Monitoring the Health of Customer Relationships

By: Das Narayandas
Discusses the role of satisfaction and loyalty measurement in monitoring the health of customer relationships. View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Demand and Consumers; Measurement and Metrics; Business and Stakeholder Relations
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Narayandas, Das. "Monitoring the Health of Customer Relationships." Harvard Business School Background Note 503-081, March 2003.
  • 17 Apr 2017
  • News

Jeff Immelt Wants a Radical Transformation of GE

Jeff Immelt (MBA 1982) wants to change just about everything at GE, from its image as a slow-moving corporate behemoth, to the focus of its core businesses, to the location of its corporate offices. In May, the company that made the first... View Details
Keywords: Miscellaneous Manufacturing; Manufacturing
  • June 2011
  • Background Note

It's a Social World

By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and... View Details
Keywords: Customer Relationship Management; Brands and Branding; Marketing Strategy; Media; Service Operations; Sales; Opportunities; Corporate Strategy; Web
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Bradley, Stephen P., and Nancy Bartlett. "It's a Social World." Harvard Business School Background Note 711-544, June 2011.
  • January 2008 (Revised July 2009)
  • Case

Microfinance International Corporation: No, Not Another Microfinance Case

CEO and founder Atsumasa Tochisako (52) sat in his Washington D.C. headquarters, looking with pride at the copy of a press release that would announce the latest in a broadening line of financial services that Washington D.C.-based Microfinance International... View Details
Keywords: Customer Focus and Relationships; Social Entrepreneurship; Microfinance; Globalized Firms and Management; Financial Services Industry
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Isenberg, Daniel J. "Microfinance International Corporation: No, Not Another Microfinance Case." Harvard Business School Case 808-104, January 2008. (Revised July 2009.)
  • 03 Mar 2017
  • News

Big Blue’s Big Bet

of innovation in fields as diverse as real estate law and songwriting. But it is in the health sector where Watson’s impact is most tangible, where its benefits are literally the difference between life and death. “What I focus on,” says... View Details
Keywords: Paul Kix; illustrations by Dan Page
  • Web

Starting a For Profit Social Enterprise at HBS | Social Enterprise | Harvard Business School

2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn... An Emerging Entrepreneur Patricio Bichara 2015 Patricio “Pato” Bichara (MBA 2015)... View Details
  • Web

Measuring Success in Impact Investing | Social Enterprise | Harvard Business School

Measuring Success in Impact Investing Multiple Alumni Topics Business for Social Impact Impact Investing More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her View Details
  • Web

Nora Jendoubi Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
  • 01 Dec 2018
  • News

A Force for Good

achievements and volunteer roles. The result is a hiring process that is more fair, and one that helps companies access talent that they are excited about. “For too long, we’ve depended on degrees as proxies for competence and capability. It’s high time to bring the... View Details
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

was to focus on a particular market segment.) Roger Hallowell, in a doctoral dissertation submitted some years later, took issue with that notion based on his observation of a small number of incredibly successful service organizations.... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

tests. Now both companies are going all out on testing. Dr. Gianrico Farrugia, CEO of Mayo Clinic, was faced with the painful decision to shut down all elective surgery in order to focus treating COVID-19 patients and other emergency... View Details
Keywords: by Bill George; Health
  • 08 Mar 2017
  • News

Energy Efficiency as a Common Purpose

about this electrical phenomenon. I’ve been engrossed with it ever since. “As president and CEO for Arkansas Electric Cooperative, one of the greatest learnings for me from AMP was to focus on our purpose and to relentlessly drive the... View Details
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

task forces' progress at various junctures to IBM's Worldwide Management Council. Gerstner and Childs followed up with the task force sponsors to ensure that the groups were gathering meaningful information and connecting it to the... View Details
Keywords: by David A. Thomas
  • 01 Mar 2009
  • News

Alumni Books

be the ones left standing once the dust clears. Charan traces the causes of this crisis, identifies the essential priorities managers need to focus on now, and offers clear guidelines for top executives and... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Sep 2010
  • News

Alumni Books

collapse, reveal how botched policy responses made a bad situation worse, and focus on lessons that the practice of finance must learn to avoid a repeat in the future. How to Be a Fierce Competitor: What Winning Companies and Great View Details
  • Web

Real Estate Private Equity - Course Catalog

HBS Course Catalog Real Estate Private Equity Course Number 1484 Senior Lecturer Nori Gerardo Lietz Spring; Q3Q4; 3.0 credits 27 Sessions Project Career Focus This course is intended for any student interested in a career in private... View Details
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