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  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

And an audience of customers standing by with their smartphones to record any spectacle seems to have had, until now, unfortunately, no discernable impact on corporate policy guidelines for dealing with uncooperative customers. Companies... View Details
Keywords: Carmen Nobel
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

choose among alternative policy options), what would it be? Or, even more simply, How do we want the firms in our economy to measure better versus worse?" It's tempting to consider value simply as a matter of maximizing the... View Details
Keywords: by Michael C. Jensen

    Nitin Nohria

    Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

    As Dean, building on... View Details

    Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
    • Web

    Founders & Investors - Entrepreneurship

    Fouladgar-Mercer AirPR MBA 2008 Renee Fry Making Care Easier MBA 1999 Luis Garza Sada Kinedu MBA 2010 Michael Genstil VisualizeROI MBA 2002 Anthemos Georgiades Zumper MBA 2012 Paul Gibbs Folsom Labs MBA 2011 Eric Giler Scratch Wireless... View Details
    • March 2021
    • Supplement

    Snapp: Scaling Under Sanctions in Iran (B)

    By: Meg Rithmire and Gamze Yucaoglu
    The case opens in November 2020 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, eagerly await the results of the U.S. presidential elections.
    The case takes us through the challenging times between... View Details
    Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Crisis Management; Risk Management; Health Pandemics; Transportation Industry; Middle East; Iran
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    • 21 Feb 2018
    • News

    When a Competitor Abandons the Market, Should You Advance or Retreat?

    • Web

    Life at Harvard - Doctoral

    Community Anil Doshi Technology & Operations Management Filippo Mezzanotti Business Economics Sarah Wolfolds Strategy Anastassia Fedyk Business Economics Alexandra C. Feldberg Organizational Behavior Rohan Kekre Business Economics Do Yoon Kim Strategy Hummy Song View Details
    • July 2020
    • Case

    King's College Hospital in Crisis

    By: John R. Wells and Benjamin Weinstock
    On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
    Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
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    • 27 May 2015
    • Research & Ideas

    Build 'Scaffolds' to Improve Performance of Temporary Teams

    you have effective teamwork when you can't have the traditional structural features of effective teams, [and so] I shifted my emphasis from teams to 'teaming,'" Edmondson says. Valentine shared that interest in "messy" teams, making it the focus of her... View Details
    Keywords: by Roberta Holland; Health
    • Web

    Accounting & Management Curriculum - Faculty & Research

    Business Leaders (also listed under Technology & Operations Management) Suraj Srinivasan Spring 2026 Q4 1.5 Strategy Execution Robert Simons Spring 2026 Q4 1.5 Systems for Scaling Ventures (SSV) (also listed under Entrepreneurial Management) Tatiana Sandino Spring 2026... View Details
    • 2013
    • Working Paper

    Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time

    By: Jillian Berry Jaeker, Anita L. Tucker and Michael H. Lee
    We exploit an exogenous process change at two emergency departments (EDs) within a health system to test the theory that increasing capacity in a discretionary work setting increases wait times due to additional services being provided to customers as a consequence of... View Details
    Keywords: Technology; Demand and Consumers; Service Delivery; Health Care and Treatment; Business Processes; Health Industry
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    • 04 Sep 2001
    • Research & Ideas

    Is Government Just Stupid? How Bad Decisions Are Made

    hold these positions? Do they strike you as wise? Near-Pareto improvements include policy changes that create vast benefits for some and comparatively trivial losses for others. —From "You Can't Enlarge the Pie” We will argue that... View Details
    Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
    • Web

    Leadership - Faculty & Research

    Kazakhstan." Harvard Business School Case 425-077, May 2025. Dell Med: Transforming Care Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski May 2025 | Case | Faculty Research View Details
    • Article

    A Multicountry Perspective on Gender Differences in Time Use During COVID-19

    By: Laura M. Giurge, Ashley V. Whillans and Ayse Yemiscigil (shared authorship)
    The COVID-19 pandemic has fundamentally altered how people spend time, with possible consequences for subjective well-being. Using diverse samples of remote workers from the United States, Canada, Denmark, Brazil, and Spain (n = 31,141), following a preregistered... View Details
    Keywords: Time; Subjective Well-being; COVID-19; Health Pandemics; Gender; Time Management; Well-being; Work-Life Balance; Global Range
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    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to... View Details
    Keywords: by Boris Groysberg and Susan Seligson
    • 07 Feb 2022
    • Research & Ideas

    Digital Transformation: A New Roadmap for Success

    turning over essential but non-core activities like cloud storage to organizations with whom they compete in other domains. The pandemic has reminded all of us of our interdependencies across sectors. Without basic infrastructure—public View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • September 2019
    • Case

    Dementia Discovery Fund

    By: Richard G. Hamermesh, Kathy Giusti and Sarah Gulick
    The case is set in March 2019, and tells the story of the founding of the Dementia Discovery Fund (DDF). The idea for the fund began in 2015, when then-Prime Minister David Cameron spoke about the importance of making breakthroughs in dementia research, and pledged... View Details
    Keywords: Venture Capital; Investment Funds; Mission and Purpose; Recruitment; Health Care and Treatment; Pharmaceutical Industry; Financial Services Industry; Boston; Massachusetts; London; England
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    • Article

    Biosimilars and Follow-On Products in the United States: Adoption, Prices, and Users

    By: Ariel Dora Stern, Jacqueline L. Chen, Melissa Ouellet, Mark R. Trusheim, Zeid El-Kilani, Amber Jessup and Ernst R. Berndt
    Biologic drugs account for a disproportionate share of the increase in pharmaceutical spending in the U.S. and worldwide. Against this backdrop, many look to the expanding market for biosimilars—follow-on products to biologic drugs—as a vehicle for controlling... View Details
    Keywords: Pharmaceuticals; Drug Spending; Drug Pricing; Health Care and Treatment; Spending; Price; Markets; Cost Management; United States
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    • 23 Dec 2008
    • First Look

    First Look: December 23, 2008

    http://www.hbs.edu/research/pdf/09-005.pdf   Cases & Course MaterialsAmerican Cancer Society: Access to Care Harvard Business School Case 109-015 CEO John Seffrin decides to radically change the strategy of the American Cancer... View Details
    Keywords: Martha Lagace
    • Web

    Finance - Faculty & Research

    Economics in 1997, to John Lintner who co-created the Capital Asset Pricing Model and made significant contributions to dividend policy , and Gordon Donaldson whose work helped shape the field of corporate finance . We strive to... View Details