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  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

with the challenges of scaling up as well as huge opportunities in managing rapid growth. These countries also provide an innovation platform to justify tailoring and inventing products and services just for them. Khanna: Think about... View Details
Keywords: by Martha Lagace
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

Hidden Advantage That Women Managers Bring to Teams Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK with asset from AdobeStock/Who is Danny View Details
Keywords: by Ami Albernaz
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

Solution:Creating and Sustaining Successful Growth, written with co-author Michael E. Raynor, looks at the keys to creating new-growth companies that can sustain their competitive advantages. It is scheduled to be released in the fall by... View Details
Keywords: by Sean Silverthorne
  • 06 Feb 2013
  • What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

Group, Google, REI, and UPS. All of this sounds like an answer to a "trickle down" philosophy of economics fueled by government favoritism for the most affluent. My introduction to the concept occurred long before I read the book. On a... View Details
Keywords: by James Heskett

    Carliss Y. Baldwin

    Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

    Keywords: computer; electronics; software
    • September 1996 (Revised May 1997)
    • Case

    Mobil USM&R (C): Lubricants Business Unit

    By: Robert S. Kaplan
    The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
    Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States
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    • 22 Sep 2003
    • Research & Ideas

    How Businesses Can Respond to AIDS

    Office of Education at USAID. Christensen's influential book was not about AIDS; it described companies that were well managed yet were blindsided by rapid advances from unexpected challengers. Yet HIV and... View Details
    Keywords: by Martha Lagace
    • 23 Jul 2018
    • Working Paper Summaries

    The Creative Consulting Company

    Keywords: by Robert S. Kaplan, Richard Nolan, and David P. Norton; Consulting
    • 07 Mar 2005
    • Research & Ideas

    The Rise of Innovation in Asia

    University. CIBER sponsored the study, which will be released on April 16th. Among the preliminary findings is that most companies are not deterred by security or intellectual property concerns when considering outsourcing moves to Asia,... View Details
    Keywords: by Sean Silverthorne
    • 23 Jun 2003
    • Research & Ideas

    Building a Better Buyer-Seller Relationship

    whose business was very transaction-oriented—dealing in bulbs, wires, and connectors for contractors and industrial customers. Yet it managed to shepherd about a third of its customers into a relationship. "The process always has to... View Details
    Keywords: by Martha Lagace
    • 29 Oct 2000
    • Research & Ideas

    The Entrepreneurial Venture: A Conversation

    Genentech, Amgen, Dell, and Compaq didn't exist in 1975! Once these managers decided to allocate a percentage to venture investments, they typically increased that percentage by investing in multiple venture... View Details
    Keywords: by Susan Young
    • 16 Sep 2002
    • Research & Ideas

    The Irrational Quest for Charismatic CEOs

    in the United States, in the 1980s. They started exerting direct pressure on the boards to remove the management of under-performing companies. By the early 1990s, we saw a further rise in institutional... View Details
    Keywords: by Martha Lagace
    • 11 Dec 2020
    • Research & Ideas

    Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

    School, who coauthored the study. “[It] means not only that the pool of potential human capital for startup companies began declining when COVID started, but also that the quality of the pool has deteriorated,” he says. “The incumbent [companies], just View Details
    Keywords: by Rachel Layne
    • 01 Aug 2000
    • Research & Ideas

    A Latin American Vision: New HBS Research Center Opens

    the complexities of case writing throughout the region. Conversations also focused on work that the new Center can foster between, and among, Latin American academics and HBS faculty. (The conference in Buenos Aires was preceded by a... View Details
    Keywords: by Martha Lagace
    • 24 Jan 2018
    • Research & Ideas

    How to Get People Addicted to a Good Habit

    habit-forming behavior, whether people recognized it as such, whether it was possible to induce the habit with experimental interventions, and whether the habit would continue after the interventions ceased. The field experiment was based on the theory of “rational... View Details
    Keywords: by Carmen Nobel
    • 10 Nov 2020
    • Sharpening Your Skills

    Research News and Tips: Innovating Across Time Zones

    Researchers at Harvard Business School publish hundreds of studies around business management each year, often in collaboration with peers from other institutions. Here are insights collected from papers and journal articles published... View Details
    Keywords: by Sean Silverthorne
    • 31 Aug 2011
    • Research & Ideas

    Improving Fairness in Flight Delays

    Austin, Fearing develops a "fairness" metric that (in the case of severe weather, for example) balances the trade-off between the most efficient and the most equitable allocation of delays. The FAA's current Traffic Flow View Details
    Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
    • 22 May 2020
    • In Practice

    Post-COVID Health Care: More Screens, Less Red Tape?

    techniques, the changes in reimbursement for free-standing ambulatory surgery centers, the rise of telemedicine, and consumers’ preferences for surgery outside of the hospitals, will be accelerated by the closing of hospitals for... View Details
    Keywords: by Danielle Kost
    • 11 Jul 2012
    • Research & Ideas

    The Future of Boards

    lead to dysfunctional group dynamics) and the perspectives brought to the table by board leaders and director. Finally, the benefits of two opposing leadership structures are debated: one chapter argues for electing a chairman who is... View Details
    Keywords: by Julia Hanna
    • 03 Dec 2018
    • Research & Ideas

    How Companies Can Increase Market Rewards for Sustainability Efforts

    research examined firms from January 2009 through June 2018—a period in which the number of companies that were included in the sample and covered by both data providers rose to almost 1,900 from about 340. In 2018 alone, $80 trillion in... View Details
    Keywords: by Rachel Layne