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- All HBS Web
(2,667)
- People (1)
- News (542)
- Research (1,781)
- Events (1)
- Multimedia (6)
- Faculty Publications (749)
- 21 Jun 2011
- First Look
First Look: June 21
new customers, and customers that traded on cash in advance terms prior to the crisis disproportionately reduced their purchases. These results can be rationalized by the model whenever 1) misbehavior on the part of the exporter is of... View Details
Keywords: Sean Silverthorne
- 14 Jun 2016
- First Look
June 14, 2016
of citizens’ preferences, government preferences are present biased, resulting in an over accumulation of debt. Calibrating this parameter with values in the literature, the model can reproduce debt levels and frequency of default typical... View Details
Keywords: Sean Silverthorne
- 01 Dec 2020
- News
New News
going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you to questions of scale. As of... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
project received funding totaling over $1.2 million and were able to re-hire all 900 of their employees. JUNE 1 Arnel F. Almira, who is currently enrolled in OPM 54, is CEO of Alfa All Food Asia, a B2B distributor of imported fresh frozen... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
that assigns a real number to any coalition, S N, such that d(S) = -d(N\S). A game of threats is not necessarily a coalitional game as it may fail to satisfy the condition d(Ø) = 0. We show that analogs of the classic Shapley axioms for coalitional games determine a... View Details
Keywords: by Sean Silverthorne
- 01 Sep 2010
- News
Fair Trade
pharmacies making concoctions for their customers, could become so international. Today the ten biggest companies collectively account for over one-half of sales throughout the world. The two biggest, L’Oréal and Procter & Gamble (P&G), account for over one-fifth of... View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers... View Details
Keywords: by Michael Wheeler
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
indifference-pricing framework to value the systematic crash risk exposure of the collateral. We then apply Modigliani and Miller's (1958) Proposition Two (MM) to split the cost of bearing this risk between the borrower and lender,... View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
- 01 Apr 2002
- News
Back in Business
a suitcase, and headed back to work. A pro bono study by several of the city's top consulting firms has estimated that the damage to New York City totals $83 billion. That figure may be low, some observers say, and of course it cannot... View Details
- 01 Jun 2012
- News
Around the World
global value chains and global competitors. And recruiting itself became global,” notes Palepu. As the nascent globalization process picked up steam in the 1990s, HBS began to grapple with its implications for the MBA Program, says... View Details
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
students learn how to apply discipline to the inexact science of valuing private enterprises." Running and Growing the Small Company The dramatic beginnings of entrepreneurial businesses have been much discussed in the media and business... View Details
- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”... View Details
- 01 Oct 1996
- News
Lasting Impressions
directly after graduating from Smith College. "By nature, I'm a pretty self-confident person," says Benton, "but I remember feeling totally intimidated at Harvard. Coming straight from an all-women's prep school and college, I was... View Details
Keywords: Deborah E. Blagg
- 02 Sep 2018
- News
Havana Rising
them in their home, meeting their family.” That human connection, she says, is often valued above the financial incentive in Cuba. Gordon gives an example: When hiring a group of economists from the University of Havana for a consulting... View Details
Keywords: Dan Morrell; photographed by Eve North