Seattle Times Company - Publications - Faculty & Research

08 Mar 2016
Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

a related note, how do the business classes differ in each country in terms of power, agreement around issues, etc., and has that state of affairs helped or hindered economic recovery efforts? A: The book shows that stock ownership has become increasingly concentrated... View Details

Keywords: by Sean Silverthorne

18 Apr 2017
First Look

First Look at New Ideas, April 18

Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details

Keywords: by Sean Silverthorne

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

freedom that he had growing up in his own household, with time to be alone to think, to make up his stories. He told me, "You know, I used to make up stories about my day and tell them to my family. They must have known that these... View Details

Keywords: by Mallory Stark & Martha Lagace

09 Sep 2008
First Look

First Look: September 9, 2008

dialogue with Michel about selling the company or expanding their relationship. Michel wondered if the time was right to sell or if he should grow Affinity Labs further with the hope of creating a View Details

Keywords: Sean Silverthorne

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

that people in the bottom 20 percent were not just in low-paying jobs. Unusually large numbers that wanted jobs had none and hadn't had paying work for months. Couple that with the following: How many times in the past twelve months have... View Details

Keywords: by James Heskett

07 Nov 2005
What Do You Think?

Is Less Becoming More?

what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with... View Details

Keywords: by James Heskett; Consumer Products

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

(iStock) iStock SUMMING UP Who Will Call the Shots in Stakeholder Capitalism? At one time in my checkered academic career I studied, researched, and published papers about interorganizational management. Specifically, I was interested in... View Details

Keywords: by James Heskett

04 Apr 2008
What Do You Think?

Who Owns Intellectual Property?

a concern of several respondents. Santhanam Krishnan said, for example, that "assuming even the valuation is possible, it is a moot question as to how many buyers of such companies (unable to afford to defend their IP) would be... View Details

Keywords: by Jim Heskett

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

four times over the last hundred years they've been in existence." But he said they still offer customers a variety that many value. "It's hard to find a store today in the country where you can go in and buy multiple brands... View Details

Keywords: by Julie Jette; Retail

23 Jan 2007
First Look

First Look: January 23, 2007

manage a company's resources. But many executives who have tried to implement ABC on a large scale in their organizations have found the approach limiting and frustrating. Why? The employee surveys that companies used to estimate... View Details

Keywords: Martha Lagace

09 Jan 2007
First Look

First Look: January 9, 2007

Review 85, no. 1 (January 2007) Abstract Every leader gets off track from time to time. As leaders rise through the ranks, they have fewer and fewer opportunities for honest and direct feedback. Their bosses are no longer monitoring their... View Details

Keywords: Martha Lagace

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

differentiation is difficult in retail as well because development of such advantages takes time and is difficult to execute. All the while, low-price players are constantly looming to pounce. Can low-margin retailers afford customer... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

26 Feb 2018
Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

has grown rapidly at a time when plenty of other industry-disrupting platforms have flourished, including Uber, Craigslist, and Spotify. Airbnb offers listings in 191 countries, and its total number of listings—4 million-—is higher than... View Details

Keywords: by Dina Gerdeman; Travel

11 Nov 2002
Research & Ideas

Women Entrepreneurs Usher in the Next Generation

most important." I spend my life trying to make the next generation a little less neurotic about money.— Joline Godfrey, Independent Means, Inc. As the founder and CEO of Independent Means, Inc., a financial education company aimed... View Details

Keywords: by Martha Lagace

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

and Sustain a Movement In 2018, New York Times writer Nicholas Kristof and his wife, former Times writer Sheryl WuDunn (HBS ’86) who worked in finance, were planning for their next book. The couple’s earlier... View Details

Keywords: Dina Gerdeman

15 May 2012
First Look

First Look: May 15

company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details

Keywords: Carmen Nobel

07 Jan 2013
Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

that's not going to work," Khaire says. "You don't manage the creative process, you enable it." Culture-changing entrepreneurship explored in the course include: Chef James Beard. During Beard's time of highest influence,... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

much more apt these days to hear about loyalty in the context of problems—loyalty to a country or religion leading to fanatical acts of chauvinism or violence, loyalty to family or friends leading to nepotism and cronyism in government, or loyalty to co-workers or a... View Details

Keywords: by Michael Blanding

10 Jun 2014
First Look

First Look: June 10

arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G. Abstract—Many View Details