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Show Results For
- All HBS Web
(4,638)
- People (13)
- News (1,427)
- Research (2,672)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,696)
- May 2010
- Article
Managing the New Primary Care: The New Skills That Will Be Needed
By: Richard Bohmer
Developing new models of primary care will demand a level of managerial expertise that few of today's primary care physicians possess. Yet medical schools continue to focus on the basic sciences, to the exclusion of such managerial topics as running effective teams.... View Details
Keywords: Higher Education; Health Care and Treatment; Management Skills; Managerial Roles; Service Delivery; Practice; Health Industry
Bohmer, Richard. "Managing the New Primary Care: The New Skills That Will Be Needed ." Health Affairs 29, no. 5 (May 2010): 1010–1014.
- 01 Mar 2012
- News
Going Up
structure will house living quarters and classrooms for HBS Executive Education programs. Pictured are (left to right) Tata Sons VP Venkat Venkataramanan, HBS chief of operations Andy O’Brien, Tata, and Tata Sons deputy chairman Cyrus... View Details
- 01 Nov 2019
- News
It’s a Small World
recognition that EF actually operates like a small company. But we are actually quite large, with 46,500 people around the world in 52 countries. And I think that, as a very entrepreneurial business, there was a recognition that we needed... View Details
- June 2008 (Revised November 2010)
- Supplement
Patient Flow at Brigham and Women's Hospital (B)
By: Anita L. Tucker and Jillian Alexandra Berry
The B Case is an email from the ED Director. He clarifies where the process deviations occurred. View Details
Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (B)." Harvard Business School Supplement 608-172, June 2008. (Revised November 2010.)
- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
of years out of business school?” Management challenges include turnarounds, transactions, global expansion, reinvention, scaling growth, and career management. Field Course: US Behavioral Insights Professor Max Bazerman, Negotiation,... View Details
Keywords: Julia Hanna
- 10 Dec 2010
- News
Notes from the Trenches
was critical in getting the ball rolling for Relay Rides, a service allowing customers to rent neighborhood cars from private owners by the hour or by the day. (Clark also got some “Air Time” in the December Bulletin. By the fall of his... View Details
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Group who has been working recently with a number of faculty members to develop Asian-based cases for the School’s curriculum. “There’s one Chinese company, for example, that has established an e-mail/postal service that expedites... View Details
- Web
Caitlin Reimers Brumme Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
identifies opportunities in the education sector, and was recently also CEO of Chancellor Beacon Academies, Inc., a Miami-based company that develops and operates independent and charter schools. The fourth panelist, Nereyda Salinas,... View Details
- 01 Sep 2003
- News
The Levitt Brand
way that’s responsive to the major differences from one country to another,” in terms of, for example, how retailing, or distribution or payment systems, work. But the core product or service should remain unchanged, he added, since that... View Details
- Career Coach
Troy Peterson
pursue, to making choices about different opportunities or redefining priorities. Troy started his career as an Infantry & Special Operations officer in the US Army, including deployments in Afghanistan, Egypt, and Jordan as well as... View Details
- Profile
James Reinhart
We are now scaling into the $20 millions and need to make sure we’re maintaining a great customer experience on both the buying and selling side at a time where consumers are getting used to on-demand View Details
- 03 Mar 2015
- First Look
First Look: March 3
that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
systems and capabilities that are needed for going to and operating at scale that would take the social icon years to build. So structured correctly, an acquisition strategy can effectively marry the brand... View Details
- 01 Jun 2024
- News
Elevator Pitch: Bridging the Gap
Anas Aljumaily (MBA 2017) Elian Pres-Gurwits (MBA 2018) Cofounders, Gently Concept: Focused on urban markets, Gently is a last-mile delivery service that uses predictive analytics, electric trucks, and “nano-fulfillment” centers to... View Details
- 01 Jun 1997
- News
New Releases
satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and... View Details
- March 2017 (Revised March 2022)
- Case
Flashion: Art vs. Science in Fashion Retailing
By: Kris Ferreira and Karim R. Lakhani
Kate Wilson, retail analytics manager at Flashion, a fashion flash-sale site, is tasked with developing analytics to optimize pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can... View Details
Keywords: Analytics; Pricing; Data; Service Operations; Forecasting and Prediction; Internet and the Web; Technology Adoption; Mathematical Methods; Decision Making; E-commerce; Retail Industry; Fashion Industry; United States
Ferreira, Kris, and Karim R. Lakhani. "Flashion: Art vs. Science in Fashion Retailing." Harvard Business School Case 617-059, March 2017. (Revised March 2022.)
- July 1991 (Revised September 1995)
- Case
Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances
In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry
Applegate, Lynda M. "Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances." Harvard Business School Case 192-030, July 1991. (Revised September 1995.)
- September 2017
- Teaching Note
Dick's Sporting Goods
By: Jose B. Alvarez and Matthew G. Preble
This is the teaching note to accompany Rajiv Lal, Jose B. Alvarez, and Matthew G. Preble, “Dick’s Sporting Goods,” HBS No. 517-007 (Boston, Massachusetts: Harvard Business School Publishing, 2017). View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
- February 2017
- Case
Dick's Sporting Goods
By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania