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Show Results For
- All HBS Web
(6,372)
- People (34)
- News (1,971)
- Research (2,770)
- Events (11)
- Multimedia (90)
- Faculty Publications (1,351)
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- 30 Jun 2015
- First Look
First Look: June 30, 2015
leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
- 05 Jan 2010
- First Look
First Look: January 5
TarontsiHarvard Business School Case 710-002 In March 2009, the government of Iraq decided to hold its first oil field auctions. The auctions were for service contracts on the country's southern oil fields; the winner would obtain the View Details
Keywords: Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
all, he’s someone we can all trust to always do the right thing.” However, romantic entanglements were part of Easterbrook’s story from the start. When the board appointed him CEO, they knew he had a relationship with a third-party... View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Digital Insight as key to complementing NCR's offerings in the financial services industry, transforming it from a maker of standalone, electromechanical cash registers and ATMs into an "omni-channel, omni-commerce, software-driven company." Would this... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
Confidential Instructions for Johnson & Johnson Guhan Subramanian and Rhea GhoshHarvard Business School Exercise 911-045 This two-party negotiation exercise features a real-life dispute between Merck and Johnson & Johnson regarding European distribution View Details
Keywords: Carmen Nobel
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
map and see what the institutional voids are." -Tarun Khanna A useful starting point for managers is to construct an institutional map and see what the institutional voids are. It's important to have the right kinds of conversations and... View Details
Keywords: by Martha Lagace
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
frequently sprouting up were right along the GQ project, and they were not along other highways that weren’t being developed or were in more rural locations. With that background, we began talking with Ramana about interesting questions... View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
Improvement in Global Supply Chain Working Conditions By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Worker rights advocates seeking to improve labor conditions in global supply chains have engaged in private... View Details
Keywords: Dina Gerdeman
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
well as the number of students in our entering MBA cohort (900 or more), it's hard to deny that something on a large scale is being attempted. By contrast, the term "morals" evokes what many people imagine as an individual decision or the outcome of one's... View Details
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
The Supreme Court has spoken, and its ruling last Friday has evoked myriad responses from across the United States—from the far right to the far left, from small businesses to giant corporations, from pundits to the person on the street.... View Details
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
On February 14, US Airways and American Airlines put their names on a valentine to each other as they announced an $11 billion merger, a union that created the largest airline in the United States. For American, it was one more step in the View Details
- 08 Mar 2011
- First Look
First Look: March 8
tinkerers from across the globe led to a process of cumulative innovation unhindered by rivalry operating through the intellectual property rights system. Yet in 1903, the year the Wright Brothers achieved controlled sustained flight at... View Details
Keywords: Sean Silverthorne
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
What they need is the true leadership, innovative thinking, and flexibility to address problems in new ways. Anything can be turned around, but perhaps in a very different form." Notes Mal Salter, "The industry is at a fragile point View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
with economies of scale in merchandising, marketing, and distribution. To ensure standardization, Wal-Mart sets the span of control for store managers at the "narrow" end of the scale. Although they nominally control their stores, Wal-Mart site managers have... View Details
Keywords: by Robert Simons
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
league’s salary cap is meant to create an equal playing field. Some teams, including the Patriots, have been able to use the salary cap’s restrictive nature as a source of competitive advantage. According to SB Nation, the Patriots “kept View Details
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
what is the right choice is so difficult. "Access to seemingly endless information online means you can find information to support the feasibility of any possible option. This may actually make decisions harder, not easier,” Hagerty... View Details
Keywords: by Michael Blanding
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
downside, what legal actions can we expect from workers or shoppers or diners? In the best upside, what perceptions and indicators of healthy environments led to more productivity and confidence (and revenue)? Right now, assessments of... View Details
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
products and buyers, and which channels it thinks will yield the highest returns. “Despite what you now read on many blogs, there is no one right solution,” Cespedes says. “You can’t let the ideal be the enemy of the real.” ‘A market has... View Details
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
10, I trust the consumer to do the right thing,” he said. “(But) if you’re a regulator, and the consumer does the wrong thing one out of 10 times, that’s 10 percent, and that’s too much for a regulator to tolerate. There’s a disconnect... View Details
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
control group offered comments such as, "This player's hand placement is wrong." In contrast, those in the rediscovery group gave more constructive advice; for example, "Have that right hand flowing on the strings, and suspend the hand... View Details