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  • All HBS Web  (4,759)
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  • All HBS Web  (4,759)
    • People  (2)
    • News  (1,321)
    • Research  (2,634)
    • Events  (22)
    • Multimedia  (60)
  • Faculty Publications  (1,599)
← Page 129 of 4,759 Results →
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

reports for a decade, but never did anything about it. By 2000, its profits had collapsed, and at that point it was impossible to do anything about it until the company finally went bankrupt in 2009. That's why I always say profits and... View Details
Keywords: by Michael Blanding
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

Article Some of the more interesting writing that is relevant to management these days is found in out-of-the-way places in my local bookstore. In addition to the management and economics sections, you should check out neuroscience, psychology, and sociology--the... View Details
Keywords: by James Heskett
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

heightened uncertainty? While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early report of these emerging approaches, over the past... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • Blog

Should You Pursue the Certificate of Management Excellence?

learn more, review the CME Overview. You can also learn more about the CME in participant stories featuring Heba Elshakany and Laina Chan. If you are a board director, you may be interested in our Corporate Director Certificate (CDC), designed to accelerate skills in... View Details
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

Like many business leaders, Donovan Neale-May routinely seeks out information on business innovation and management trends. He reads reports from market analysis firms, white papers from companies in his field, and articles in online... View Details
Keywords: by Carmen Nobel; Education
  • Web

Privacy Policy & Legal Info | HBS Online

in this Notice. Review a description of the information we define as Directory Information and additional information in our FERPA policy . To share information provided by you or collected about you via the Services within Harvard University to provide the Services.... View Details
  • 26 Oct 2015
  • Research & Ideas

What’s the Value of a Win in College Athletics?

basketball, culling a US Department of Education database for individual schools’ reported revenue by sport, which provided, through econometric modeling, a causal link between athletic success and revenue. A Multimillion-Dollar Industry... View Details
Keywords: by Roberta Holland; Sports; Education
  • 19 Mar 2012
  • HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

interactions." Native speakers can also dominate conversations, workers said in Neeley's interviews. "Sometimes it's hard to get our American colleagues to be quiet but we manage," a high-fluency speaker reported in an... View Details
Keywords: by Kim Girard
  • April 2023
  • Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
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Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

trust has always been important to consumers, in times of crisis, consumers’ desire to patronize trusted brands increases, with 60 percent of consumers reporting that they were finding themselves turning toward brands that they are... View Details
Keywords: by Jill Avery and Richard Edelman
  • 11 Aug 2014
  • Working Paper Summaries

Decision Making Under Information Asymmetry: Experimental Evidence on Belief Refinements

Keywords: by William Schmidt & Ryan W. Buell
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

voters know who the big fish are. That is why when there are fewer audit firms there could be a greater concern on the firms' part about such political costs." Good For The Industry? There is a potential danger in this approach, Ramanna cautions. If audit firms'... View Details
Keywords: by Martha Lagace; Accounting
  • Web

Harvard Business School

Disney Consumer Products based in Paris and led the company's entry into Eastern Europe and the former Soviet Union, the Middle East, and post-Apartheid South Africa. Hightower grew Disney's business from $650 million to $4.5 billion with 42 countries View Details
  • Web

Involvement in Faculty & Student Ventures | About

as needed. The Dean’s Office will use the annual reporting process and periodic audits to monitor compliance. Definitions For the purposes of this policy statement, the following definitions apply: A faculty membe r is anyone with a... View Details
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

level. Their work has been both influenced by and reported recently by several academics. Harvard Business School professors Michael Luca and Max Bazerman track experimentation in decision-making back to the Book of Daniel, BC 167-164.... View Details
Keywords: by James Heskett; Technology
  • 27 Nov 2000
  • Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

"Radial Age" advertising campaign in 1968. 2 The August 1968 Consumer Reports awarded its top two spots to radials and documented the new technology's longer life, increased safety, handling and economy relative to even... View Details
Keywords: by Donald N. Sull; Manufacturing; Transportation
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

employed full time and reported high levels of clinical depression or anxiety, as well as those experiencing workplace distress, with signs of presenteeism or burnout. One group was given full access to the Happify platform, which offers... View Details
Keywords: by Dina Gerdeman; Health
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

tend to have a really nice quality perception, it also helped improve our overall quality scores. So, it really was the trifecta in terms of overall performance. Morrell: So this pilot process begins in the San Diego market. Did you go on site or were you just looking... View Details
Keywords: Food Services and Drinking Places; Hospitality
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