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  • All HBS Web  (4,678)
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  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

to improve their financial situation by rushing new ventures to market. In doing so, they sacrifice quality standards and ultimately underperform their peers. This is particularly problematic in high tech,... View Details
Keywords: by Sean Silverthorne
  • 07 Jun 2004
  • Research & Ideas

The Competition of Countries

rising real per capita income). Capital formation (investment) and the development of human resources are key to this process. Q: Were you surprised by anything you've discovered? A: I am constantly surprised—surprised about corruption... View Details
Keywords: by Cynthia Churchwell
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

Olmsted Teisberg. Key Learnings 1. The U.S. health care system is a paradox in that it has competition yet fails to deliver improving value. Competition has been shown to be an incredibly powerful force in driving increased quality View Details
Keywords: by Michael E. Porter; Health
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

It's a startling idea: Instead of relying on regulators to protect our privacy against telemarketers, data miners, and consumer companies, we should capitalize on the value of our personal information and... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Gaurav Goel: "Analytics is a powerful weapon but we need prudent processes for data capture that ensure a consistent quality of data." The tone of responses suggested that there was little question that the analytics of... View Details
Keywords: by James Heskett
  • 07 Aug 2015
  • Research & Ideas

Obama’s Clean Power Plan: Can Nuclear Power Beat the Global Threat of Coal?

This week, President Obama and the Environmental Protection Agency released the final version of the Clean Power Plan, a major set of rules and incentives aimed at reducing greenhouse gas emissions from America's power plants. The plan requires each state to meet a... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

in an earlier column, "nudge") to what extent and how should we employ incentives? For example, Curtis Craig suggested, "Let's incentivize quality of health care View Details
Keywords: by Jim Heskett; Health
  • July 2011
  • Teaching Note

The Credit Suisse/Gerson Lehrman Group Alliance (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 409046. View Details
Keywords: Competition; Equity; Alliances; Competitive Advantage; Leadership; Research; Business Model; Quality; Revenue; Contracts; Financial Markets; Consulting Industry; Service Industry
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Eccles, Robert G., and Penelope Rossano. "The Credit Suisse/Gerson Lehrman Group Alliance (TN)." Harvard Business School Teaching Note 412-016, July 2011.
  • 04 Dec 2012
  • First Look

First Look: December 4

reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time.... View Details
Keywords: Carmen Nobel
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

food they consumed to the jobs they took. Environmental quality does behave like a luxury good.— Forest L. Reinhardt All that has changed, partly due to alarming disasters such as the Exxon Valdez oil spill in 1989 View Details
Keywords: by Martha Lagace
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

employees. And several identified personally with the phenomenon. Desirable qualities of imposters were described in different ways. Julie Cohen said, “The balance of competency View Details
Keywords: by James Heskett
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

Sawyer adds, “Gleason and others argued that their version of fair trade—albeit domestic oriented—offered higher wages, better services, and quality guarantees.” Prior to... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

get to the top, quality people keep you there." Other respondents helped develop a kind of construct for NSM, one encompassing a number of other management behaviors. For example, Gerald Nanninga couched his support in these terms:... View Details
Keywords: by James Heskett
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

some would claim geometrically) expanding universe of information of varying quality will become counterproductive? For years, managers have lamented the fact that they have too much data and too little... View Details
Keywords: by James Heskett
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

that women often leave client service to work in industry where they experience better work/life quality but limit their ultimate career progression. Her team focuses on creating policies to influence the costs View Details
Keywords: by Maggie Starvish
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

platform might be too good to be true. The company was crowdsourcing creative work, inviting people to both pitch ideas and create marketing videos — and promising to pay anywhere from a few hundred for the... View Details
Keywords: by Dina Gerdeman
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708448 Children's Hospital and Clinics (B) Harvard Business School Supplement 608-073 Explores the numerous initiatives Children's Hospital and... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their... View Details
Keywords: by Staff
  • 13 Jun 2014
  • Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

50 percent share of the television sets turned on at any given night in that country. The Price Of Attention Attention is becoming a scarce resource. Due to consumer behaviors such as multitasking and shorter attention spans, the View Details
Keywords: by Thales Teixeira; Sports
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

a gas station? If that is the case, why does it tick so rapidly when we use our PC? And what does this say about the future quality of work employing information technology? Or the patience of people engaged... View Details
Keywords: by James Heskett
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