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  • September 2023 (Revised June 2024)
  • Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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Sucher, Sandra J., Fares Khrais, and Marilyn Morgan Westner. "Kaspi.kz: Building Trust through Innovation." Harvard Business School Case 324-022, September 2023. (Revised June 2024.)
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

very surprising to a lot of people. And I think it raises a lot of questions,” says Kluender, who studies the causes of financial distress among American households and how government, View Details
Keywords: by Rachel Layne
  • 01 Apr 2022
  • Blog Post

The Africa Business Conference at HBS: Reimagining the Road Ahead

to give special focus to building sustainable private and public institutions for inclusive growth following the COVID-19 pandemic. I had the great honor of moderating a... View Details
  • Web

Research - Behavioral Finance & Financial Stability

and Annette's other research here . Related Themes: Credit Markets, Size & Growth of the Financial Sector More Info Pension Policy and the Financial System By: David S. Scharfstein JAN 2018 How has the... View Details
  • Web

Symposium - Race, Gender & Equity

Symposium: Virtual Edition The 2021 Gender and Work Symposium, held virtually, spoke to the various crises that have so strikingly come to the fore this past year, here in the US and across the world. To... View Details
  • 27 Sep 2016
  • First Look

September 27, 2016

post-investment value-added all contribute to value creation, the VCs rate deal selection as the most important of the three. We also explore (and find) differences in practices across industry, stage, geography, and past success. We... View Details
Keywords: Sean Silverthorne
  • Web

Online Management Course | HBS Online

shape organizational processes to your advantage Influence the context and environment in which decisions get made Implement strategies, plans, and projects on time, on budget, View Details
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

activity, but a gap remains for seed-stage financing. The founders are evaluating the best way to structure their private equity fund to reflect their own assets and abilities View Details
Keywords: Sean Silverthorne
  • 05 Jul 2016
  • First Look

July 5, 2016

of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence from a multi-year research agenda at... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2022
  • Blog Post

Student Spotlight: Summer Internships in Business & Environment

Energize works in partnership with their portfolio companies to realize their full potential, scaling from early commercialization to growth stage and into the public markets. Jeremy's role prior to HBS was... View Details
  • 12 Jan 2016
  • First Look

January 12, 2016

role in determining what is and is not innovative and important—and therefore valuable—in the market. Museums, collectors, and critics also play a significant role in affecting... View Details
Keywords: Carmen Nobel
  • Web

Case Studies - Social Impact Collaboratory

public school teachers (CalSTRS) was mandated by his board to “prioritize engagement with makers and retailers of firearms in California” following a series of gun-related tragedies in schools. While CalSTRS... View Details
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

if you don't actually follow through? Q: Best guess: Will this dispute be resolved, or will Google be forced to keep its word and abandon China? Does China need Google more than Google needs China? A: The Chinese cannot permit Google's... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

services in 1994, it spun off Lehman Brothers through a public stock offering, trading on the New York and Pacific stock exchanges, as Lehman Brothers Holdings, Inc. Richard “Dick” Fuld, who had overseen the... View Details
  • 02 Mar 2016
  • News

David Moss is Rewriting History

majority, arrived in Texas classrooms last fall, a new round of fiery rhetoric erupted. And while the Texas curriculum fight may have been the loudest, similar battles have played out in California, Colorado, View Details
Keywords: April White
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

says Amabile. “We wanted to investigate idle time, in part, to raise everyone’s awareness of how widespread and pernicious it can be.” “With idle time, the organization is often hurt by it, View Details
Keywords: by Michael Blanding
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

"Better to be quiet and thought a fool than to talk and be known as one." The social virtues of silence are reinforced by our survival instincts. Many organizations... View Details
Keywords: by Leslie A. Perlow
  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

In addition, he taught in several other parts of the University, including the Graduate School of Education, the Law School, and the School of Public Health. In recognition of his contributions to the entire... View Details
  • Web

Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

records some of the industrial feats performed by United States Steel Corporation and the steel industry, operating under the American system of free private enterprise, in the greatest war of all time—a war... View Details
  • 23 Jul 2013
  • First Look

First Look: July 23

  Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and... View Details
Keywords: Anna Secino
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