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Show Results For
- All HBS Web
(5,691)
- People (21)
- News (1,849)
- Research (2,775)
- Events (6)
- Multimedia (17)
- Faculty Publications (902)
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- 23 Sep 2014
- First Look
First Look: September 23
indicated resistance to productive change, and unsure of why Belk had spent so much time and money on an automated system only to have the stores override it. Having deliberately allowed store managers and lead schedulers to override the... View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
School Case 207-084 Following a successful model in Europe, JP Morgan has introduced a set of five U.S. retail mutual funds with an investment philosophy and marketing strategy grounded in behavioral finance. The asset management group... View Details
Keywords: Martha Lagace
- 01 Feb 2011
- First Look
First Look: Feb. 1
clamor for accountability, it is tempting to accept the popular normative view that more accountability is better. But is it feasible, or even desirable, for nonprofit organizations to be accountable to everyone for everything? The challenge for leadership and View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
behavior or minimizing it, you’re setting up an environment that allows sexual harassment to flourish.” Professor Max Bazerman agrees companies need to be clear about behavior they won’t tolerate. “Leaders should (realize) that they may... View Details
Keywords: by Dina Gerdeman
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
originated. “We are using data from regulators, writing studies, but seldom going back to the regulators to say, ‘This is what we learned,’” says Harvard Business School Professor Michael W. Toffel, whose research examines companies’ environmental and occupational... View Details
Keywords: by Michael Blanding
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
Imagine you've arrived for a meeting at a corporate campus. But now you discover that the conference room is in another building a quarter mile away. Sure, you could walk there but in the rain? Up purrs an automated people mover, a... View Details
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
improvisation to viable ways of operating that can function indefinitely. Neither management scholars nor health care providers have access to an off-the-shelf solution for how to do this. But through a collaborative approach, we may be... View Details
Keywords: by Danielle Kost
- 11 Jul 2012
- Research & Ideas
The Future of Boards
have too many people on the board of financial institutions who don't know anything about financial institutions, then you have a problem. Q: But you also make the point that it's not possible for a board member to know everything. It's important that they know enough... View Details
Keywords: by Julia Hanna
- 05 Jun 2007
- First Look
First Look: June 5, 2007
available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details
Keywords: Martha Lagace
- 29 Jan 2015
- Op-Ed
The Fall of Greece
and, in any case, did not manage to reform the country in a fast enough pace. Driving from Athens to Thessaloniki in 20 hours is hardly an achievement—even if there is a lot of traffic. Moreover, I am happy to see old faces go: I am a big... View Details
Keywords: by George Serafeim
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
For many years, Americans have shown their generosity to myriad nonprofit organizations. And 1999 was no exception, as charitable giving in this country reached a record high of just over $190 billion. At the same time, however, there is some concern about whether... View Details
Keywords: by James E. Aisner
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
they are managing their careers in the evolving context of their own professional and personal lives. Q: The book addresses aspects of business life that are vexing to many of us. For example, what are some ways to make meetings more... View Details
Keywords: by Deborah Blagg
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
Summing Up Less is increasingly more, at least in the minds of customers, according to nearly every respondent to this month's column. However, some cite product complexity as the cause of rising real and psychological consumer... View Details
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
Lastly, companies can set up some kind of screening process, by which only actual customers can vote, but giving out a voting code attached to products. That way, those voting are more likely to be invested in the actual outcome and may... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
- 20 Jul 2010
- First Look
First Look: July 20
value-relevant before disclosure, for negative earnings adjustments it is value-relevant only after disclosure. This finding is consistent with managers delaying the communication of bad news until IFRS compliance. A finer model shows... View Details
Keywords: Martha Lagace
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
keen exhibitors are to free up screens on which to show it, how much space foreign journalists allocate to reviewing it, and so on. As conventional wisdom suggests, the key drivers of success in the U.S. also apply to foreign markets.... View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
Business School and Professor in Health Policy and Management at the Harvard T.H. Chan School of Public Health. Even though Chipotle’s supply chain is shorter, with fewer intermediaries between supplier and restaurant, the use of local... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
2017 Washington, DC: American Public Health Association Public Health Preparedness: Case Studies in Policy and Management By: Howitt, Arnold M., Dutch Leonard, and David W. Giles, eds. Abstract—This book provides detailed accounts of a... View Details
Keywords: Sean Silverthorne