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Show Results For
- All HBS Web
(9,247)
- People (64)
- News (2,532)
- Research (3,026)
- Events (28)
- Multimedia (150)
- Faculty Publications (1,480)
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- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
learned from the material. You learned what you were supposed to learn, which you parrot back in the paper. DL: It kind of depends on how interactive this simulation is, I'm... View Details
Keywords: by Sean Silverthorne
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
referred a donor to another organization that more closely fit with the individual’s philanthropic goals. That suggestion earned a $1 million “tip” a few months later, simply because the donor was so pleased to learn about an organization... View Details
Keywords: by Julia Hanna
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
CEOs need to roll up their sleeves and learn more about the customer-facing sides of their businesses, like sales. Source: AlexBrylov Let’s face it: To most C-suite executives, sales processes are often an afterthought or a somewhat... View Details
Keywords: by Michael Blanding
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
investigate corporate conduct standards around the world. But what started as a seemingly straightforward search soon grew into a major undertaking that required a dedicated server to process multilingual data from thousands of employees... View Details
Keywords: by Carmen Nobel
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
known as “the Library,” where it is organized into an alternative environment. The Library was formerly the Library of Congress, but it long since has evolved from information in books to complex computer files. "Mark Zuckerberg reminded... View Details
Keywords: by James Heskett
- 13 May 2008
- First Look
First Look: May 13, 2008
Business School Case 308-072 As it entered its seventh academic year, Codman Academy, an expeditionary learning charter school located in Dorchester, Massachusetts, was reflecting on its successes and challenges. The school had succeeded... View Details
Keywords: Martha Lagace
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Are you getting them across? Many communication errors stem from a naïve belief among marketing people that they're necessarily trying to connect with people exactly like themselves. For example, many retailers overlook issues of... View Details
- 18 Sep 2000
- Research & Ideas
Big Deals: Financing Large-Scale Investments
Pick up most business magazines these days and you'll probably find an article on some venture capital transaction involving millions of dollars. From HBS Associate Professor Benjamin Esty's perspective, however, these deals are small... View Details
Keywords: by Julia Hanna
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
connect with others and learn from them.” And let’s not forget Jim Collins’ classic characterization of a Level Five Leader as one who scores high on the two dimensions of “humility + will.” His memorable... View Details
Keywords: by James Heskett
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
At first blush, the two-year-old online start-up Groupon seems a bit audacious. For starters, there's the news that the deal-of-the-day website turned down a $6 billion acquisition offer from Google last month. Then there's the company's... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
Impact Center (Harvard Business School) Your CEO Succession Plan Can’t Wait (Harvard Business Review) A Pandemic Won’t Kill The Open Office, But Slack Could(Vanity Fair) Read COVID-19 coverage from Working Knowledge The non-REM phase of... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
classrooms. Daily we ask students what they think as part of a process of teaching and learning for students and faculty alike. Many of us then try to sum up what was said as part of a process of wrapping up each class; hence a second... View Details
Keywords: by James Heskett
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
of 2000. A customer entering the new center was immediately greeted at the door by a host—an idea borrowed from Wal-Mart and other retail stores. At freestanding kiosks, associates stood ready to help the customer open accounts, set up... View Details
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
analysis are based on publicly available information, and also, and perhaps even more importantly, on our Chief Executive's survey we have conducted earlier this year. More than 4,500 Chief Executive Officers have responded to that survey. Most of this data are gained... View Details
Keywords: by Staff
- 21 Aug 2007
- First Look
First Look: August 21, 2007
Working PapersNone this week Cases & Course MaterialsFinding the Right Job for Your Product Harvard Business School Note 607-028 Asserts that the typical ways that companies have learned to segment their markets, by product... View Details
Keywords: Martha Lagace
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
groceries and stocks have to do with public health? Quelch believes, for one thing, the market for public health could learn an important lesson from these other markets: There’s no such thing as a... View Details
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
Remote work is giving companies new opportunities to tap additional markets and talent pools. However, a global workforce also brings a challenge: As some employees are getting up in the morning, others are winding down their workday. “There are many benefits to the... View Details
Keywords: by Michael Blanding
- 23 Jul 2013
- First Look
First Look: July 23
exporting, learning from competitors, users, and alliance partners. In this paper we focus attention on another locus of learning that has received less attention View Details
Keywords: Anna Secino
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business... View Details
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
learning to predict which candidates will do best in a particular position. The question is, how much should companies weight this information versus the more subjective impression gleaned from job... View Details