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  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

lack "shopper critical mass"; they are a distant middle-of-the-pack player in the country. Although they try to use the same loyalty approach as in the UK, the Polish application cannot reproduce the benefits accrued to Tesco's UK market View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

survey of 72 successful and unsuccessful innovative entrepreneurs and 310 executives. Drawing on network theory, we develop a theory of entrepreneurial opportunity recognition that explains why these behaviors increase the probability of... View Details
Keywords: Martha Lagace
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

cheering equally loudly for the Rugby Sevens as for the Dragon Boat races, and it meant studying Hamlet while writing a thesis on Mao’s leadership style. Everything I did was Asian, because I was Asian.  When I came to the United States,... View Details
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002 currency crisis and default. As the bank's competitors, many of... View Details
Keywords: Martha Lagace
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

Council (SEAC) in 2008. With substantial input from the SEAC, the company set two ambitious sets of ten-year goals: 1996-2005 and 2006-2015 and was largely successful in meeting them or on the way to doing so. In 2011, Neil Hawkins, vice... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

  PublicationsTrue North Groups: A Powerful Path to Personal and Leadership Development Authors:Bill George and Doug Baker Publication:Berrett-Koehler Publishers, Inc., 2011 Abstract All too often, we find ourselves forced to confront... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

1970s–1990s era such as Hanson and BTR were also quite financially successful forms of business enterprise. The demise of many of them appears to owe at least as much to management fads as to serious financial underperformance. Download... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Sekiya wanting to replicate DISCO’s enviable success and introduce the P-Will system at their companies. However, none of these companies had actually implemented it. Seeing off another guest who had visited DISCO, Sekiya asked himself:... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

on the CEO and the company’s leadership team and discuss the business units’ risk profiles and risks that cut across the units, such as safety, weather, and regulatory changes. New and emerging risks are discussed at Extraordinary Risk... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • First Look

October 13, 2015

Shadow Cold War delves deeper into the era to examine the competition between the Soviet Union and the People's Republic of China for the leadership of the world revolution. When a world of newly independent states emerged from... View Details
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

effort, assimilation success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which changing perceptions of out-group distance... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2022
  • News

Your Family, Your Work, Your Way

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes After graduating from HBS, Daisy Dowling (MBA 2002) built a successful career in executive coaching and leadership development, working at... View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

built her career on increasingly large line leadership positions, such as the president of ABC Network, and has no experience in getting things done without line authority. The case lays out the steps she takes to build authority and... View Details
Keywords: Martha Lagace