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      • October 1989 (Revised May 1996)
      • Case

      Xerox Corp.: Leadership Through Quality (A)

      By: Todd D. Jick and Leonard A. Schlesinger
      Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
      Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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      Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
      • September 1989 (Revised July 1991)
      • Case

      Komatsu: Ryoichi Kawai's Leadership

      By: Christopher A. Bartlett
      Highlights the role played by Ryoichi Kawai in building a company that was able to challenge industry leader Caterpillar. A rewritten version of an earlier case. View Details
      Keywords: Leadership; Management; Growth Management; Competition; Manufacturing Industry
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      Bartlett, Christopher A. "Komatsu: Ryoichi Kawai's Leadership." Harvard Business School Case 390-037, September 1989. (Revised July 1991.)
      • 1989
      • Chapter

      Leadership and Organization Change: Beyond the Magic Leader

      By: M. Tushman
      Keywords: Leading Change; Organizational Change and Adaptation
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      Tushman, M. "Leadership and Organization Change: Beyond the Magic Leader." In Large Scale Organization Change, edited by A. Mohram. San Francisco: Jossey-Bass, 1989.
      • June 1989 (Revised January 1992)
      • Case

      Ingersoll-Rand (A): Managing Multiple Channels--1985

      By: V. Kasturi Rangan and E. Raymond Corey
      James Clabough, marketing vice president at Ingersoll-Rand, has to decide on the distribution policy for a new product. The decision has marketing as well as organizational ramifications. View Details
      Keywords: Decisions; Leadership Style; Marketing Channels; Product Launch; Distribution
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      Rangan, V. Kasturi, and E. Raymond Corey. "Ingersoll-Rand (A): Managing Multiple Channels--1985." Harvard Business School Case 589-121, June 1989. (Revised January 1992.)
      • February 1989 (Revised October 1994)
      • Case

      Asahi Breweries Ltd.

      By: Malcolm S. Salter
      Focuses on competitive repositioning, organizational renewal, and personal leadership. Describes how Asahi Breweries was faced with a major capacity expansion decision after succeeding in increasing market share dramatically in the traditionally stable Japanese beer... View Details
      Keywords: Competitive Strategy; Expansion; Leadership; Organizational Structure; Product Launch; Management Teams; Business or Company Management; Marketing Strategy; Supply Chain Management; Mission and Purpose; Food and Beverage Industry; Japan
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      Salter, Malcolm S. "Asahi Breweries Ltd." Harvard Business School Case 389-114, February 1989. (Revised October 1994.)
      • January 1989
      • Background Note

      Managing Information Technology: Organization and Leadership

      By: James I. Cash Jr. and Thomas H. Davenport
      Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief... View Details
      Keywords: Information Management; Organizational Design; Leadership; Managerial Roles; Information Technology; Problems and Challenges; Information Technology Industry
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
      • January 1989
      • Supplement

      Suzanne de Passe at Motown Productions, Video

      By: Linda A. Hill
      Updates events in the case and draws a tighter focus on managing a start-up and women in leadership. View Details
      Keywords: Management; Leadership; Gender; Business Startups
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      Hill, Linda A. "Suzanne de Passe at Motown Productions, Video." Harvard Business School Video Supplement 889-508, January 1989.
      • 1989
      • Book

      Leadership and the Quest for Integrity

      By: Joseph L. Badaracco and Richard R Ellsworth
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      Badaracco, Joseph L., and Richard R Ellsworth. Leadership and the Quest for Integrity. Boston, MA, United States: Harvard Business School Press, 1989.
      • November 1988 (Revised January 1996)
      • Case

      Note on Management of Crisis

      By: Rosabeth M. Kanter
      Intended to be used in cases dealing with crisis management and gives students a more theoretical perspective on leadership during volatile periods of business activity. Written to accompany the Lucky Stores case series. View Details
      Keywords: Crisis Management; Leadership; Management; Theory
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      Kanter, Rosabeth M. "Note on Management of Crisis." Harvard Business School Case 389-054, November 1988. (Revised January 1996.)
      • October 1988
      • Article

      Managerial Influences in the Implementation of a New Technology

      By: D. A. Leonard and I. Deschamps
      Keywords: Management; Leadership; Technology
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      Leonard, D. A., and I. Deschamps. "Managerial Influences in the Implementation of a New Technology." Management Science 34, no. 10 (October 1988): 1–13.
      • September 1988 (Revised September 1995)
      • Teaching Note

      Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

      By: Lynda M. Applegate
      Keywords: Leadership; Information Technology; Manufacturing Industry; Consumer Products Industry
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      Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-069, September 1988. (Revised September 1995.)
      • 1988
      • Chapter

      Executive Leadership and Organization Evolution: Managing Incremental and Discontinuous Change

      By: M. Tushman
      Keywords: Management Teams; Change Management; Organizational Change and Adaptation; Fluctuation
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      Tushman, M. "Executive Leadership and Organization Evolution: Managing Incremental and Discontinuous Change." In Corporate Transformation, edited by T. Covin and R. Kilman. San Francisco: Jossey-Bass, 1988.
      • 1988
      • Chapter

      Executive Leadership and Organizational Outcomes: An Evolutionary Perspective

      By: M. Tushman
      Keywords: Management Teams; Leadership; Outcome or Result; Organizational Design; Organizational Change and Adaptation
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      Tushman, M. "Executive Leadership and Organizational Outcomes: An Evolutionary Perspective." In The Executive Effect: Research in Executive Leadership, edited by D. Hambrick. Greenwich, CT: JAI Press, 1988.
      • June 1988
      • Supplement

      General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987, Video

      By: James L. Heskett
      Jack Welch updates an MBA class on events which have taken place since 1984. Answers questions about his job and the task of leading a global company. View Details
      Keywords: Management Teams; Leadership; Globalized Firms and Management
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      Heskett, James L. "General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987, Video." Harvard Business School Video Supplement 888-525, June 1988.
      • March 1988
      • Background Note

      Leadership and the Information Technology Organization

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Organizations
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      Applegate, Lynda M., and Donna B. Stoddard. "Leadership and the Information Technology Organization." Harvard Business School Background Note 188-114, March 1988.
      • March 1988 (Revised September 1995)
      • Case

      Xerox Corp.: Leadership of the Information Technology Function (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Information Technology Industry
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      Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
      • 1988
      • Chapter

      Change Master Companies: Environments in which Innovations Flourish

      By: R. M. Kanter
      Keywords: Innovation and Management; Leading Change; Innovation Leadership
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      Kanter, R. M. "Change Master Companies: Environments in which Innovations Flourish." In Handbook for Creative and Innovative Managers, edited by R. L. Kuhn. New York: McGraw-Hill, 1988.
      • 1988
      • Book

      The Leadership Factor

      By: J. P. Kotter
      Keywords: Leadership
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      Kotter, J. P. The Leadership Factor. New York: Free Press, 1988.
      • January 1988 (Revised January 2007)
      • Background Note

      Leading Change

      By: Michael Beer
      Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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      Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)
      • winter 1988
      • Article

      Statecraft, Strategy, and Corporate Leadership

      By: Joseph L. Bower and Martha W. Weinberg
      Keywords: Strategy; Leadership
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      Bower, Joseph L., and Martha W. Weinberg. "Statecraft, Strategy, and Corporate Leadership." California Management Review 30, no. 2 (winter 1988): 39–56.
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