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  • All HBS Web  (4,875)
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  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7... View Details
Keywords: Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

that once that need is accepted, and management commits to supporting the improvement effort and applying continual pressure, it will happen. We point out that while managers obviously need to accept the importance of internalizing the desire to improve, and View Details
Keywords: by Martha Lagace
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also View Details
Keywords: Martha Lagace
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this care... View Details
  • 18 Jun 2013
  • First Look

First Look: June 18

may compete in the intraorganizational marketplace for influential ideas and the attention of decision makers. Specifically, as risk management becomes more tool-driven and toolmaking may become more prevalent, our study provides a more... View Details
Keywords: Anna Secino
  • 05 Jun 2012
  • First Look

First Look: June 5

professional and political characteristics of FASB members and SEC commissioners predict the accounting "reliability" and "relevance" of proposed standards. Notably, we find FASB members with backgrounds in financial View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

technological development, corporate strategy, and organizational change. Viewing cartels only as a "conspiracy against the public" short-circuits many important questions and obscures the great variations in objectives, type, and View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

Competition Policy International Whither Uber? Competitive Dynamics in Transportation Networks By: Edelman, Benjamin G. Abstract—Transportation Network Companies offer notable service advances—but do they comply with the law? And if not,... View Details
Keywords: Carmen Nobel
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

with very specific practices and identifiable cultures. For example, City Year, the national youth service organization, has programs in fourteen cities across the country. Its founders made a strategic decision from the start to spread a... View Details
Keywords: by Carla Tishler
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

supplier—they may stress the importance of many dimensions of cooperation, the mutual need for service and quality, and the long-term time horizon of the joint effort. Yet the retail buyer, for instance—mainly compensated on the basis of... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 22 May 2007
  • First Look

First Look: May 22, 2007

represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper, dedicated to our dear friend, David Bradford, provides a general proof that standard and routinely... View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

strategic intent. This book of cases provides real examples of these challenges. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52557 forthcoming Management Science If You're Going to Do Wrong, at Least Do It Right:... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation is negative, suggesting that more reliance on luck is correlated with less individualism. We provide three short models that... View Details
Keywords: Martha Lagace
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details
Keywords: Dina Gerdeman
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

content themselves with thinking that even if there isn't an immediate payoff for doing the right thing, then at least the goodwill they build up with the public will provide a buffer to offset negative publicity when something goes... View Details
Keywords: by Michael Blanding; Energy
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

orchestrates, manages, and coordinates its network of hundreds of global partners." It just isn't possible for one firm to master all these skills. MacCormack and his team (Theodore Forbath, Peter Brooks, and Patrick Kalaher, all of global View Details
Keywords: by Sean Silverthorne
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

value was being created, both for the collaborating nonprofits and for the businesses." A 1997 ISE research forum at the School provided Austin with the opportunity to delve more deeply into this development. Identifying a core group of... View Details
Keywords: by Nancy O. Perry
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

beliefs. This group was told the actual data on reciprocation rates from the previous rounds, then asked the same sequence of questions, including what percentage would prove trustworthy. The only real bump provided by the disclosure was... View Details
Keywords: by Roberta Holland; Financial Services; Financial Services
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, and inspiration. He transformed the field of negotiation, and he transformed my career. This... View Details
Keywords: by Sean Silverthorne
  • 05 Apr 2016
  • First Look

April 5, 2016

Teenagers for Business Careers after World War II By: Friedman, Walter A. Abstract—This article traces the growing popularity of Junior Achievement’s “Company Program” in the two decades after World War II. The program provided high... View Details
Keywords: Sean Silverthlorne
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