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  • All HBS Web  (4,871)
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  • 13 Mar 2018
  • First Look

March 13, 2018

real estate brokerage but helped home buyers and sellers save more money. Over time, in response to customer feedback, Redfin increased the level of customer service it provided while decreasing the amount... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

with insurance provider UnitedHealthcare to test a fixed-payment structure for a select group of head and neck cancer patients. Rather than receiving separate charges for every test, treatment, and appointment, patients in the three-year... View Details
Keywords: by Carmen Nobel; Health
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

faculty and alums who have experience with corporate boards. It will provide a uniquely HBS perspective on the future of boards. Management Practices across Firms and Countries Authors:Nicholas Bloom, Christos Genakos, Raffaella Sadun,... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

service excellence, the case provides an insurance context in which to explore the link between customer satisfaction and competitive performance, and it challenges the students to ponder the extent of the... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

In this article Gompers and Kovvali describe the research and provide recommendations for reaping the business benefits of diversity. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54692 July–August 2018 Harvard Business... View Details
Keywords: Dina Gerdeman
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Moskowitz, and Annette Vissing-Jørgensen Abstract We provide new evidence on the success of long-run risks in asset pricing by focusing on the risks borne by stockholders. Exploiting micro-level household consumption data, we show that... View Details
Keywords: Martha Lagace
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

pressure to reinvent their performances to stay ahead of the competition. When David Copperfield made the Statue of Liberty "disappear," Franz Harary responded with a vanishing space shuttle. The same is true of business managers: They must strive to be innovative,... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

of organic wine, which provides a case study of failed category creation. The modern organic wine industry emerged during the 1970s in the United States and Western Europe, but it struggled to gain traction compared to other organic food... View Details
Keywords: Carmen Nobel
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 06 Nov 2012
  • First Look

First Look: November 6

http://www.francescagino.com/uploads/4/7/4/7/4747506/gino_krupka_weber_management_science_2013.pdf Engaging Supply Chains in Climate Change Authors: Chonnikarn Fern Jira and Michael W. Toffel Publication: Manufacturing & Service... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

performance of hotels versus Airbnb, the researchers used hotel data from STR, which tracks more than 161,000 hotels, as well as proprietary data provided by Airbnb, creating "the perfect setup to study market competition between new... View Details
Keywords: by Dina Gerdeman; Travel
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

argued that businessmen who “take seriously their responsibilities for providing employment, eliminating discrimination, avoiding pollution or whatever else. . . are preaching pure and unadulterated socialism.” Does this make Larry Fink a... View Details
Keywords: by Bill George; Banking
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

might be taken in admissions to sort out the "bad apples," the primary responsibility of business schools is to provide a place where ethics and values can be discussed by all, rather than just those clearing some admissions... View Details
Keywords: by James Heskett
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Lemmens and Sunil Gupta provides a novel method for determining which customers to target in order to maximize the profit of a retention campaign. The Impact of Patent Wars on Firm Strategy: Evidence from the Global Smartphone Market... View Details
Keywords: by Staff
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

formal approach to managing people—instituting regular meetings, setting goals consistently, and providing frequent feedback to employees—grew 28% larger and were 10 percentage points less likely to fail than those who got advice from... View Details
Keywords: Dina Gerdeman
  • 11 May 2010
  • First Look

First Look: May 11

United States, expanding coverage and regulating insurers. However, it was not clear that expanding coverage would resolve a longstanding dilemma of rising costs for insurance and care. As the Department of Health and Human Services... View Details
Keywords: Martha Lagace
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

was what led Ira Fishman in this direction. Fishman worked in the Clinton administration as Counsel and Director of the Task Force on Education at the Federal Communications Commission and founding CEO of the nonprofit E-Rate program that View Details
Keywords: by Carla Tishler; Education
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction between a profit-maximizing firm... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7... View Details
Keywords: Martha Lagace
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