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Show Results For
- All HBS Web
(6,209)
- People (8)
- News (1,045)
- Research (4,584)
- Events (12)
- Multimedia (4)
- Faculty Publications (3,755)
- November 2000
- Case
SATELLIFE: Bridging the Digital Divide
By: V. Kasturi Rangan and Howard Reitz
Rangan, V. Kasturi, and Howard Reitz. "SATELLIFE: Bridging the Digital Divide." Harvard Business School Case 501-020, November 2000.
- 01 Jun 1997
- News
New Releases
satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and marketing. The authors explain how any service industry firm can... View Details
- September 1998 (Revised March 1999)
- Case
Sun Microsystems and the N-tier Architecture
By: Richard L. Nolan and Kelley Porter
Sun Microsystems is a pioneer in networking computing. Sun's servers maintain a large market share and are considered highly scaleable. The case describes the n-tier architecture for building and managing large networks in which thousands of workers and customers are... View Details
Keywords: Information Infrastructure; Information Technology; Technological Innovation; Business Strategy; Innovation Strategy; Information Technology Industry
Nolan, Richard L., and Kelley Porter. "Sun Microsystems and the N-tier Architecture." Harvard Business School Case 399-037, September 1998. (Revised March 1999.)
- July 2004 (Revised July 2005)
- Case
Linux in 2004
By: Pankaj Ghemawat, Brian Subirana and Christina Pham
A new technology platform conceived in the early 1990s, Linux developed into a force to be reckoned with in the operating system marketplace. At first, Linux was dismissed as a renegade option used only by tech geeks. By 2004, however, Linux had exploded into the... View Details
Keywords: Competition; Open Source Distribution; Information Technology; Applications and Software; Digital Platforms; Information Technology Industry
Ghemawat, Pankaj, Brian Subirana, and Christina Pham. "Linux in 2004." Harvard Business School Case 705-407, July 2004. (Revised July 2005.)
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details
Keywords: by Andrew McAfee
- July 1996
- Case
Edmund's--www.edmunds.com
Edmund's publishes an automobile price guide in books (600,000 units per year) and over the Internet (16,000 users a day and growing). The site can be visited at www.edmunds.com. In the marketplace, it makes money selling books. In the marketspace, they make their... View Details
Keywords: Business or Company Management; Digital Platforms; Marketplace Matching; Information Publishing; Information Industry; Information Industry
Sviokla, John J. "Edmund's--www.edmunds.com." Harvard Business School Case 397-016, July 1996.
- 01 Jun 2003
- News
South Florida and Minnesota Launch Community Programs
expanding what had been successful for them into other cities,” Sanchez agrees. “I would love to do the same for anyone else.” For further information on the Community Partners Program in South Florida, e-mail HBSCPSF@aol.com; for View Details
- July 2003
- Article
Community, Joining, and Specialization in Open Source Software Innovation: A Case Study
By: Georg von Krogh, Sebastian Spaeth and Karim R. Lakhani
Keywords: Civil Society or Community; Applications and Software; Information; Information Technology Industry
von Krogh, Georg, Sebastian Spaeth, and Karim R. Lakhani. "Community, Joining, and Specialization in Open Source Software Innovation: A Case Study." Research Policy 32, no. 7 (July 2003): 1217–1241.
- May 2009
- Article
Intellectual Property, Architecture, and the Management of Technological Transitions: Evidence from Microsoft Corporation
By: Alan David MacCormack and Marco Iansiti
Keywords: Intellectual Property; Information Technology; Transition; Applications and Software; Information Technology Industry
MacCormack, Alan David, and Marco Iansiti. "Intellectual Property, Architecture, and the Management of Technological Transitions: Evidence from Microsoft Corporation." Journal of Product Innovation Management 26, no. 3 (May 2009): 248–263.
- 2010
- Chapter
Política de clústers: guia per a l'Estat del Debat (Cluster Policy: The State of the Debate)
By: Christian H.M. Ketels
The chapter provides an overview of the recent literature discussing the pros and cons of cluster policy View Details
Ketels, Christian H.M. "Política de clústers: guia per a l'Estat del Debat (Cluster Policy: The State of the Debate)." In Clusters i competitivitat: el cas de Catalunya (1993-2010), edited by Joan Miquel Hernandez Gascon, Alberto Pezzi, and Antoni Soy I Casals, 129 – 150. Papers d'economia industrial. Barcelona: Generalitat de Catalunya, Departament d'Innovació, Universitats i Empresa, 2010, Spanish ed.
- 01 Mar 2009
- News
More Alumni Books
Growing Up with Harry: Stories of Character by Sherman Baldwin (MBA ’97) (iUniverse) How You( ) Are Like Shampoo for Job Seekers: The Proven Personal Branding System to Help You Succeed in Any Interview and Secure the Job of Your Dreams by Brenda Bence (MBA ’91)... View Details
- May 2001 (Revised December 2001)
- Case
Cisco Systems: Building Leading Internet Capabilities
By: Richard L. Nolan and Christina L. Darwall
Cisco has invested in building a leading IT, Internet-based infrastructure. This case describes Cisco's latest efforts to broaden Internet capabilities in the company from 30% to 60% penetration. The strategy is intended to sustain Cisco's double-digit revenue growth... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Revenue; Growth and Development Strategy; Information Technology Industry
Nolan, Richard L., and Christina L. Darwall. "Cisco Systems: Building Leading Internet Capabilities." Harvard Business School Case 301-133, May 2001. (Revised December 2001.)
- March 2001 (Revised November 2005)
- Case
Cisco Systems Architecture: ERP and Web-enabled IT
By: Richard L. Nolan, Kelley Porter and Christina Akers
In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry
Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems Architecture: ERP and Web-enabled IT." Harvard Business School Case 301-099, March 2001. (Revised November 2005.)
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 25 Apr 2014
- News
In emerging economies, business opportunities provide lessons in leadership
these countries develop more efficient and equitable ways of doing business," says Leach, who anticipates a career in the mining or energy sectors. In Accra, Leach was part of a student team assigned to help a Ghanaian multimedia company, primarily by gathering View Details
- 01 Aug 1998
- News
Spring Reunions: Milestones and Memories
reunion this year because "faith and meaning are about connections. And the connections I made with my B-School classmates are just about the most real I've ever made." Jeremy E. Verba (MBA '93) Jeremy Verba is working at the intersection of the two View Details
Keywords: Eileen K. McCluskey
- 01 Mar 2009
- News
Buddy, Can You Spare a Trillion
over a thousand miles from the coastal enterprise zones most Westerners visit. Yet the province’s 32 million inhabitants are as much caught up in today’s economic miracle as those in Hong Kong or Shanghai. At one level, the breakneck View Details
- January 2009
- Teaching Note
HCL Technologies (A) (TN)
By: Tarun Khanna and Linda A. Hill
Teaching Note for [408004]. View Details
- June 1998 (Revised January 2000)
- Case
Egghead.com
Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details
Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Information Technology Industry; Information Technology Industry
Rayport, Jeffrey F., Jeremy Dann, and Robert C Schmults. "Egghead.com." Harvard Business School Case 898-283, June 1998. (Revised January 2000.)
- February 1995 (Revised October 1995)
- Case
Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between
By: Lynda M. Applegate and Geoffrey Bock
Examines business computing as it is evolving in the 1990s. Compares the highly centralized and tightly controlled systems of the past with today's flexible, networked, client/server technology. Serves as an introduction to client/server terminology and technology. View Details
Keywords: Information Infrastructure; Information Technology; Performance Improvement; Transformation; Technological Innovation; Business Strategy; Adoption; Information Technology Industry
Applegate, Lynda M., and Geoffrey Bock. "Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between." Harvard Business School Case 195-211, February 1995. (Revised October 1995.)