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  • All HBS Web  (5,315)
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    • Research  (3,102)
    • Events  (38)
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  • All HBS Web  (5,315)
    • People  (12)
    • News  (1,115)
    • Research  (3,102)
    • Events  (38)
    • Multimedia  (31)
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  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • 2018
  • Working Paper

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

By: Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck
Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer passengers’ connection times. Sampling from the distribution of individual passengers’ connection times, the system also produces... View Details
Keywords: Quantile Forecasts; Regression Tree; Copula; Passenger Flow Management; Data-driven Operations; Forecasting and Prediction; Data and Data Sets
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Guo, Xiaojia, Yael Grushka-Cockayne, and Bert De Reyck. "Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning." Harvard Business School Working Paper, No. 19-040, October 2018.
  • 09 Oct 2020
  • HBS Seminar

Jeffrey L. Furman, BU, Questrom Sch of Business

  • Web

Dean Nitin Nohria | About

individualized treatment of serious diseases. The resulting Kraft Precision Medicine Accelerator convened more than 300 thinkers and front-line doers and disruptors to develop business strategies to take full advantage of future... View Details
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

component parts, each "cognitively" small or simple enough for individual people to do meaningful work. However, decomposing the complex whole into simpler parts is only part of the challenge. The decomposition must occur in... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

possession. It allows states to enact suitable legislation to support local cannabis businesses. Evidence on health effects of cannabis use is mixed. Some studies offer evidence of negative health effects of cannabis use, particularly among adolescents, pregnant women,... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

person’s performance be tracked, and what factors will be evaluated to determine success? Evaluation measures could include sales or revenue goals, the number of patents filed or products launched, or customer satisfaction levels. 3. Who does the View Details
Keywords: by Dina Gerdeman
  • Web

Organizational Leadership Course | HBS Online

experience you. Please note that Qualtrics—the tool used in the delivery of the Learning Path Tool— does not provide services to individuals in Russia and Belarus. If you take Organizational Leadership from any of these countries, you... View Details
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

human beings have faced a litany of existential hurdles that individuals have struggled to overcome. The inability or unwillingness to address both the root causes and symptoms of poverty and inequality ranks among the greatest failures... View Details
Keywords: podcasts
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

explained why he supported higher taxes on higher incomes: "As a country that values fairness, wealthier individuals have traditionally borne a greater share of this [tax] burden than the middle class or those less fortunate [This... View Details
Keywords: by Matthew C. Weinzierl
  • Blog

Which HBS Executive Education Program is Right For Me?

As a Program Advisor, I really enjoy working with people to help match individuals to the programs that meet their individual learning needs. We currently deliver more than 130 open enrollment and custom... View Details
  • Web

Working Groups Update | About

recommendations. We are particularly grateful to students and staff who are partnering with us in this important work. We understand that Arab and Muslim individuals at HBS often feel stereotyped and fear being targeted, whether in direct... View Details
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

Credit:  Martin Barraud Here’s a tip for persuading people to finish more tasks, buy more products, or donate more money: Simply present assignments, requests, or items as arbitrary sets, rather than as individual units. New research... View Details
Keywords: by Carmen Nobel
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

4. Even worse, people will say they asked for more than they did. (Surprise! They sometimes lie.) "You are giving a unique opportunity for individuals to contribute to something of importance to them, an opportunity they would not... View Details
Keywords: by Danielle Kost
  • Web

John H. McArthur | About

Initiative has grown significantly and continues to serve as a catalyst for building social value through teaching, research, and programs related to social enterprise. Beginning in the mid 1980s, McArthur also placed increasing emphasis on helping View Details
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

for an individual patient. Ideally, this will help ministries of health in impoverished countries decide how to allocate their limited resources to optimize the quantity, quality, and access to care. “In low-income resource countries,... View Details
Keywords: by Carmen Nobel; Health
  • 02 Apr 2013
  • First Look

First Look: April 2

or incentives, but a model of innovation that too often fragments efforts by treatment modality (drugs, devices, diagnostics, and clinical treatment). We may improve individual technologies of health care, but fail to provide integrated... View Details
Keywords: Sean Silverthorne
  • Web

Disruptive Innovation Online Course | HBS Online

how to apply what you learned in Disruptive Strategy tomorrow, next week, or over the next year. Highlights Reflecting on Disruptive Strategy Show Hide Details Featured Exercises Individual Assignment: Final Paper Free E-Book So You Want... View Details
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

its emphasis on individual heroes, cycling is very much a team sport, one where the team supports the leader and works for his success. Riders help shield their leader from other cyclists in tight packs, draft in front of him to reduce... View Details
Keywords: by Michael Blanding; Sports
  • Research Summary

Self-environment relationship and its effect on decisions under risk and uncertainty

My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details

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