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  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

we say "educate leaders," what kinds of leaders are we talking about? he asked. "If we are interested in educating leaders whom others declare to be leaders, we have to recognize that people only call someone a leader if... View Details
Keywords: by Roger Thompson; Education
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

We tend to think of the moment of insight and creativity in sudden and shocking terms: the bathtub overflowing (Archimedes), the apple beaning off the head (Newton), the bolt of lightning shivering the key at the end of a kite (Franklin).... View Details
Keywords: by Michael Blanding
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

hand, kept putting its knowledge and profits from every new product back into the company. From manufacturing punched-card data processors, it progressed along what I call the learning path to make the System 360 View Details
Keywords: by Jim Aisner
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

Casadesus-Masanell and Hervás-Drane provide additional details about their research in the Q&A below. They collaborated in answering the following questions for Working View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

language skills meet the demands of their work and that employees aren't over- or underestimated based on their language skills. Interestingly, language skills can seem abstract or amorphous. In reality, for most global work you only need... View Details
Keywords: Re: Tsedal Neeley
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

the vendor of outsourced services can improve the efficiency and perhaps the quality of services delivered—particularly in health care, where outsourcing is on the rise. In research recently published View Details
Keywords: by Paul Guttry; Health
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

Summing Up Are there too many "hostages" in the work force? Before turning to responses to this month's column, let me note that this marks the tenth anniversary of "What Do You Think?" I want to thank all of you for... View Details
Keywords: by Jim Heskett
  • 10 Apr 2019
  • HBS Case

How Entrepreneurs Can Turn Lead Into Gold

focus too much on formal contracts in order to transfer knowledge or other resources to their company, rather than less formal arrangements, the researchers learned. “With early stage tech companies, there... View Details
Keywords: by Michael Blanding; Financial Services
  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

investors identify value stocks,” Wang says. Why the metric isn’t working One reason the metric became less reliable over time? The transition to a knowledge-based economy, the researchers say. Corporate investments in intangible... View Details
Keywords: by Rachel Layne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 15 Nov 2017
  • Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

anecdotal learnings on the role of gender in social venture commercialization,” says Liza Mueller, director of operations and knowledge management at the New York–based organization. “The research findings... View Details
Keywords: by Carmen Nobel
  • 07 Sep 2016
  • What Do You Think?

How Can the Threat of Networks Be Reduced?

SUMMING UP Are Computers and Tech-Driven Networks In Their Twilight Years? Issues raised by the ascendancy of network technology are many and varied, judging from responses to this month’s column based on Joshua Cooper Ramo’s book, The... View Details
Keywords: by James Heskett
  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

David Upton's Alumni Conference report on the state of information technology for business-to-business began with a lesson in technology history because, said the HBS professor, "understanding doesn't come easy without an... View Details
Keywords: by Kenneth Liss
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

Internet music piracy not only doesn't hurt legitimate CD sales, it may even boost sales of some types of music. Those were the counterintuitive findings released in March by Harvard Business School professor Felix Oberholzer-Gee and his... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

than others. Most wanna-dots don't rise to the challenge with the same resolve. Lacking the commitment or knowledge of how to change, the laggards go through different phases en route to the Web. First, they are View Details
Keywords: by Rosabeth Moss Kanter
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

and written about Apple for the last decade, generating several case studies. His latest case, Apple Computer 2004, co-written with research associate Debbie Freier, was recently published by Harvard Business School Publishing. Yoffie sat down with HBS Working View Details
Keywords: by Sean Silverthorne
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

a blueprint. What there is is a very deep need for self-reflection and community reflection." Nash expanded on these views in an interview with HBS Working Knowledge senior editor Martha Lagace; the... View Details
Keywords: by Martha Lagace
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

burdening the taxpayer? That's the question." Investment Banking Faces A Crisis Of Confidence Senior lecturer Clayton Rose shared insights on the turmoil gained in part from his experience at JP Morgan... View Details
Keywords: by Martha Lagace; Financial Services
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